Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 4,177 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 10% | 10% |
 Negative | 14% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,354
Alex
Site Experience FeedbackNov 4, 2026
Easy , fast , simple
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ky
Site Experience FeedbackNov 4, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nate
Site Experience FeedbackNov 4, 2026
The overall experience was easy and quick to do
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nova
Site Experience FeedbackNov 4, 2026
I had a wonderful experience using this website. There’s so many didn’t things and options, it’s great.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackNov 4, 2026
The payment fulfilled screen is pretty short and at first I wasn't even sure if it went through
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Pin
Site Experience FeedbackNov 4, 2026
Easy to go through. No complaints
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Lizzy
Site Experience FeedbackNov 4, 2026
Don’t have any current bad experiences with Spencer’s. Y’all are my go to for may kind of cute apparel.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Roxyyy
Site Experience FeedbackNov 4, 2026
It was easy for the most part. A bit hard to understand how to link purchases to rewards so we'll see how this goes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ella
Site Experience FeedbackNov 4, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Jocelyn
Site Experience FeedbackNov 4, 2026
It was amazing and easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackNov 4, 2026
Good just limited selection
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Summer
Site Experience FeedbackNov 4, 2026
Love the prices and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allie
Site Experience FeedbackNov 4, 2026
Quick and easy. Was able to get good discounts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
peepoo
Site Experience FeedbackNov 4, 2026
nah
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackNov 4, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Morx
Site Experience FeedbackNov 4, 2026
I bummed out to know the Jason Voorhees Ribbed Slides - Friday the 13th was sold out everywhere. But , then I found these .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
bunny
Site Experience FeedbackNov 4, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenzz
Site Experience FeedbackNov 4, 2026
The overall experience of using Spencer’s website, from start to finish has been a breeze! It’s very easy to find what you’re looking for & to filter things down to find more of what may fit your needs or even if you’re just scrolling. The layout is cute but simple to use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
em
Site Experience FeedbackNov 4, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zerk
Site Experience FeedbackNov 4, 2026
Great site, great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James Issacc Neutron
Site Experience FeedbackNov 4, 2026
thank you for the gift card
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Kimmy
Site Experience FeedbackNov 4, 2026
Great experience! No complaints. Just wish you could stack discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bear
Site Experience FeedbackNov 4, 2026
amazing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Zoe
Site Experience FeedbackNov 4, 2026
It was very smooth and proper
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yesii
Site Experience FeedbackNov 4, 2026
It was very well!! The online ordering was smooth and not to hard to progress from. Unlike other online orders i have done, Spencers has a smooth good variety of items, clothes, jewlery and more! Will most definitely shop again here in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manda
Site Experience FeedbackNov 4, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Smooth
Site Experience FeedbackNov 4, 2026
It was good glad there was promotional and sales also frees shipping with a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queenbjess916
Post-Delivery FeedbackNov 4, 2026
Hi i just had to tell you that if you ever need costume or other fun gift and things to go through spencers they had everything we needed for my son sonic costume for halloween. I only had a week left to get him a costume and they had his size and with spencers fast shipping we got his costume in time for Halloween. Spencers is the best. Great shopping experience. Definitely recommend them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bo
Site Experience FeedbackNov 4, 2026
I had a wonderful experience
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
katie
Site Experience FeedbackNov 4, 2026
I loved it !!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
PaulinaLive
Site Experience FeedbackNov 4, 2026
The website was nice and easy to navigate. They even offered a discount with code right away no having to find one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John Wick
Site Experience FeedbackNov 4, 2026
Website was dope for real. I was able to get a free shipping coupon just for shopping and that was fire. Would totally recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelbs
Site Experience FeedbackNov 4, 2026
Everything was fine easy to get around.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
nell
Site Experience FeedbackNov 4, 2026
i saw a tiktok of the ghost face and terrifier elf on the slefs. i wanted both howere the art one was pit of shock online so i only bought the ghost face one
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Kel
Site Experience FeedbackNov 4, 2026
Quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Crissy
Site Experience FeedbackNov 4, 2026
great !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuckie
Site Experience FeedbackNov 4, 2026
good cant complain
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rose
Site Experience FeedbackNov 4, 2026
I looked up what I wanted and got it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
skyy
Site Experience FeedbackNov 4, 2026
My expeirence was good. Its my first time purchasing an intimate item from this company, but I havent heard any bad things from anyone I know. Ill be sure to leave a comment about the quality of the item.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Jejjd
Site Experience FeedbackNov 4, 2026
Nxnxmsjmdkd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nexus
Site Experience FeedbackNov 4, 2026
Pretty smooth for browsing and purchasing. No complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pokeball
Site Experience FeedbackNov 4, 2026
Very good they had what I needed since I needed it so fast and the website is quick to show me what I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ali
Site Experience FeedbackNov 4, 2026
Super easy- even got a pickup discount at checkout.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Ques#1gal
Site Experience FeedbackNov 4, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ev
Site Experience FeedbackNov 4, 2026
I love Spencer's! They make it easy to shop in store and online!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cb
Site Experience FeedbackNov 4, 2026
Easy to use site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bella
Site Experience FeedbackNov 4, 2026
Love how clear and direct the description of the items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Post-Delivery FeedbackNov 4, 2026
halloween costume and accessory was exactly what i was looking for, shipped fast too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MARKDUSA
Site Experience FeedbackNov 4, 2026
Very good service experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10