Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,548 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 11% | 11% |
 Negative | 15% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,516
Online Shopper
Site Experience FeedbackAug 13, 2026
?
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snoopy
Site Experience FeedbackAug 13, 2026
Nice and fast site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Self Love <3
Site Experience FeedbackAug 13, 2026
Unfortunately the website had closed on me for a few minutes, losing the collection I had in my cart. For a second, I took it as a sign. Then I realized I don't really care (lol). Thankfully I remembered the products I wanted to buy and continued with the purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
robert
Site Experience FeedbackAug 13, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Renee
Site Experience FeedbackAug 13, 2026
Good, easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackAug 13, 2026
It was a seamless transaction and they had a great selection of band tees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Site Experience FeedbackAug 13, 2026
I think the design is very bland, not having much visual candy on the sides for such an alternative store. It feels like I'm ordering from a warehouse rather than a store.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Moskii
Site Experience FeedbackAug 13, 2026
very nice options when looking for something quick . i enjoy the toys from here gets the job done.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Sheppington
Site Experience FeedbackAug 13, 2026
I enjoyed the variety that you guys provided online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cc
Site Experience FeedbackAug 13, 2026
It was a very good experience. First time buying an intimate product online and Spencers made it super easy and seamless. Will be purchasing again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rach2wavy1
Site Experience FeedbackAug 13, 2026
i liked it! just hard to find a backpack i liked bc there was so many options and not enough proper filters
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Aimezhigher
Site Experience FeedbackAug 13, 2026
This item was out of stock elsewhere. I'm so glad you had it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackAug 13, 2026
I love spencers, i’ve gotten a book-bag from there and it lasted very long and it was very durable and never gave me a problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lana
Site Experience FeedbackAug 13, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
It was good, not that complicated to navigate the website.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Summ
Site Experience FeedbackAug 13, 2026
very good experience overall
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nat
Site Experience FeedbackAug 13, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sam
Site Experience FeedbackAug 13, 2026
Very convenient and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackAug 13, 2026
It Was easy good and fast and It gave you multiple options to pay if you don’t have a physical card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neicy
Site Experience FeedbackAug 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nothing
Site Experience FeedbackAug 13, 2026
It was great wish Patrick Henry mall was a option to ship to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MisterX
Site Experience FeedbackAug 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wildosobear
Site Experience FeedbackAug 13, 2026
Always has the random novelties other stores dont sell!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ttadams
Site Experience FeedbackAug 13, 2026
G- I was able to look up type of product and took me right to it, the quick response to each section catalog was well descriptive and well , I purchased online this time due to the store I visited earlier today was out of stock on size, which we all had a great experience today. B- the app glitched during checkout while trying to enter cvv number, took a few try’s to back out and redue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
StinkyDiaperPup
Site Experience FeedbackAug 13, 2026
I ordered these before and am now getting a matching set. I like them, good quality, good shipping. I dislike FedEx, but that's just me. All in all, great.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susie
Site Experience FeedbackAug 13, 2026
Amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harmony
Site Experience FeedbackAug 13, 2026
I like how everything is easily accessible, its not hard to find the products and to see whats available in size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackAug 13, 2026
It wasn’t bad, just wish some things were better.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
aikzy
Site Experience FeedbackAug 13, 2026
easily made my purchase, using klarna was difficult for some reason
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Casual_Spencers_Enjoyer
Site Experience FeedbackAug 13, 2026
Very smooth, I loved the experience.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jc
Site Experience FeedbackAug 13, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 13, 2026
Good easy to buy love the pay later
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookie
Site Experience FeedbackAug 13, 2026
Easy to buy online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Makayla
Site Experience FeedbackAug 13, 2026
I have no complaints
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
BLuE
Site Experience FeedbackAug 13, 2026
It was very easy to find things and there is always good deals
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Jackson1380
Site Experience FeedbackAug 13, 2026
It was overall a good experience but for my purchase I did notice the size chart either didn't open or was not there.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Na
Site Experience FeedbackAug 13, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anxioushuman
Site Experience FeedbackAug 13, 2026
Easy to navigate, love how it saved my cart even though I put it in there like 5 days ago
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
None
Site Experience FeedbackAug 13, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glimmer
Site Experience FeedbackAug 13, 2026
The website was fine. I like the belts but I wish there were more designs and that jewelry wasn't so expensive. Also. I can't reset Mt spencers password and lost out oh a coupon I had so I'm bummed about that.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
Bless
Site Experience FeedbackAug 13, 2026
It was great easy to access and pretty straightforward with the names. Everything was put together so you knew exactly where to go.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kate
Site Experience FeedbackAug 13, 2026
No issues using website and no purchasing issues. Very happy with my order.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ki
Site Experience FeedbackAug 13, 2026
Purchasing my items went extremely smooth, no complaints at all.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Smidge
Site Experience FeedbackAug 13, 2026
Love!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SKenn
Site Experience FeedbackAug 13, 2026
Great experience nice and easy to purchase amd ship would do it again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrsbates2u
Site Experience FeedbackAug 13, 2026
Al
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackAug 13, 2026
My overall experience was good until the shipping price popped up, but other than that my experience was very good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Abri
Site Experience FeedbackAug 13, 2026
Good products. Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mauri
Site Experience FeedbackAug 13, 2026
It was nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bee
Site Experience FeedbackAug 13, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10