Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,553 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 11% | 11% |
 Negative | 15% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,584
legobdr
Site Experience FeedbackAug 14, 2026
I had a great and easy time checking out on the website. Everything worked and it went very smooth!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 14, 2026
I loved to variety of adult products they have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bamm
Site Experience FeedbackAug 14, 2026
Smooth
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jim
Site Experience FeedbackAug 14, 2026
It was good there was many options
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Toxic halo
Site Experience FeedbackAug 14, 2026
I loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Site Experience FeedbackAug 14, 2026
I didnt get the doodlebob backpack i wanted but i still like knuckles and ig i took to long so its my fault
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
lebron
Site Experience FeedbackAug 14, 2026
great
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
ra
Site Experience FeedbackAug 14, 2026
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JVXO
Site Experience FeedbackAug 14, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Poopie
Site Experience FeedbackAug 14, 2026
It was good
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Discount?
Site Experience FeedbackAug 14, 2026
Discount?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tupolarcat
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Fatal
Site Experience FeedbackAug 14, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Triple T
Site Experience FeedbackAug 14, 2026
Muy bueno
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eden
Site Experience FeedbackAug 14, 2026
Nothing really negative to say yet, i just barely placed my order, i am excited for my items to come! I liked how some of my items were off and I appreciate the free shipping for orders over 40!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Vivizzz
Site Experience FeedbackAug 14, 2026
Very good I could find exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geni
Site Experience FeedbackAug 14, 2026
Fast and simple!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackAug 14, 2026
Looked up items, found, and selected easily & appreciate the discount as well, paid for. Very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Empress57
Site Experience FeedbackAug 14, 2026
Had issues using a credit cards I've never had issues using on any other site. Had to pay with Venmo of all things. Otherwise everything was fine.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lw
Site Experience FeedbackAug 14, 2026
Overall it was a good experience the site was easy to navigate to look for things and the descriptions were very detailed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KK
Site Experience FeedbackAug 14, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horn
Site Experience FeedbackAug 14, 2026
Good quick and easy digital service though some products where unavailable in my area.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Peach
Site Experience FeedbackAug 14, 2026
It was quick and straightforward. I do wish you could stack coupons. I don’t like that you have to have a code for free shipping. At least have free shipping over a certain amount and if you want to do a code let that be no minimum purchase. I like when websites do that. Makes me come back frequently to see if that’s offered so I can purchase an item.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kenzie
Site Experience FeedbackAug 14, 2026
It was quick and easy. It saved my cart from my last window shopping lol.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
John
Site Experience FeedbackAug 14, 2026
Browsing and checkout was smooth, and I didn't run into any issues. My only criticism is that I wish I could use more than one of my promo codes at checkout. Other than that it was a solid experience and the online store was easy to use!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Papa
Site Experience FeedbackAug 14, 2026
had a great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 14, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bret J easy lay
Site Experience FeedbackAug 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spud
Site Experience FeedbackAug 14, 2026
It was nice, good price
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackAug 14, 2026
Checkout was great
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
D. Nobles
Site Experience FeedbackAug 14, 2026
Cool items and always running good deals online!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Riss
Site Experience FeedbackAug 14, 2026
Loved
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xyoptus
Site Experience FeedbackAug 14, 2026
Went smooth and easy as always. I would like to apply multiple coupons like in the past, like 20% off an item AND free shipping. I would buy more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gage
Site Experience FeedbackAug 14, 2026
The webswite was such a breeze. I was able to find the items I wanted and overall the experience was indeed really good. I would say the only bad part was the limited amount of things that ar posted on the website, I feel there could be way more items to browse from. But over really great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darion
Site Experience FeedbackAug 14, 2026
Very good.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TheLeperoConvict
Site Experience FeedbackAug 14, 2026
The site was easy to use and had what I was looking for however some things were not under the right search name
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Nick
Site Experience FeedbackAug 14, 2026
I initially struggled to enter the website, receiving an error a couple times before successfully entering. Upon entering, I was quickly able to navigate to the the section I wanted to browse, and found the products I was looking for. I added them to my cart, set the option as pickup, and proceeded to checkout. I noted the checkout page looked dated compared to the rest of the website, but faced no issues completing my purchase.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
X
Site Experience FeedbackAug 14, 2026
It’s good, very easy and simple to understand stand
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mandy
Site Experience FeedbackAug 14, 2026
Phenomenal
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jen
Site Experience FeedbackAug 14, 2026
It was smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max S.
Site Experience FeedbackAug 14, 2026
HALO MERCH IS WILDDDD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Munekon
Site Experience FeedbackAug 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kntprincesa
Site Experience FeedbackAug 14, 2026
The website worked pretty well as per usual. No lagging plus checkout was really quick! 10/10 service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackAug 14, 2026
The experience was smooth and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruru
Site Experience FeedbackAug 14, 2026
8387 Meadowbridge rd Mechanicsville va 23116
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Becca
Site Experience FeedbackAug 14, 2026
Im very satisfied with the website I love Spencer's im a returned customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yen
Site Experience FeedbackAug 14, 2026
Awesome quick and easy checkout
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Besth
Site Experience FeedbackAug 14, 2026
Easy and quick way to find merchandise
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10