Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,451 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 11% | 10% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,069
Gigi
Site Experience FeedbackAug 2, 2026
The app is nice and welcoming! Although it can feel lacking compared to the functionality of other retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nwlly
Site Experience FeedbackAug 2, 2026
It's honestly a simple straight forward website 10/10
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Everly
Site Experience FeedbackAug 2, 2026
It was great and I am happy with my product. My son will love it for school.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
:3
Site Experience FeedbackAug 2, 2026
Yes
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
SoundWave
Site Experience FeedbackAug 2, 2026
Found so much cool stuff I could’ve bought everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ale
Site Experience FeedbackAug 2, 2026
pretty cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jules
Site Experience FeedbackAug 2, 2026
I appreciated the convenience of finding the items that I needed through the category and sorting options. I also enjoyed the suggested items when searching, which you made it a lot easier to find what I was looking for. I definitely wish that they had more items in store since I prefer picking up items as I’m able to also browse in store. Overall, it was a good experience and would continue shopping at Spencer’s.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
3rik
Site Experience FeedbackAug 2, 2026
it was alr
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Rocky
Site Experience FeedbackAug 2, 2026
Great store for adult gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dre
Site Experience FeedbackAug 2, 2026
My experience was very good, easy purchasing and payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
August
Site Experience FeedbackAug 2, 2026
Very nice and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelpy
Site Experience FeedbackAug 2, 2026
Naahh
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Morgan
Site Experience FeedbackAug 2, 2026
Everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Michael
Site Experience FeedbackAug 2, 2026
Great and straightforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sophie
Site Experience FeedbackAug 2, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
J-Man
Site Experience FeedbackAug 2, 2026
It went well and it was quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Brod
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nee Nee
Site Experience FeedbackAug 2, 2026
I love Spencer’s items because they are unique. I always find what I want and at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kai
Site Experience FeedbackAug 2, 2026
Wish the doodle bob backpack was in stock
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Alyson
Post-Delivery FeedbackAug 2, 2026
The products were even better than expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Qouwouiri
Site Experience FeedbackAug 2, 2026
Very happy with my experience on this website, only complaint is the price of shipping+taxes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dess
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ytz
Site Experience FeedbackAug 2, 2026
It’s super easy to buy here
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
dee
Site Experience FeedbackAug 2, 2026
it was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cam
Site Experience FeedbackAug 2, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Innit
Site Experience FeedbackAug 2, 2026
I pressed apple pay and it instantly skipped to the payment, i wast able to check the details
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fins
Site Experience FeedbackAug 2, 2026
Ease of shopping. Variety and original designs. Coupon for backpacks.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chuck
Site Experience FeedbackAug 2, 2026
I was confused about the sex toys section being labeled "personal care" and I wish it was a bit more clear, but once I found out it was just a euphemism it was easy to find what I wanted.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Chief
Site Experience FeedbackAug 2, 2026
We found a Chucky doll at an antique store and the guy trying to sell it was charging an extraordinary amount of money. He claimed it was an old '80s doll, but we noticed the Spencers on it so we went on eBay and Spencers.com to fact check him and he was way off on his price like we thought. And my wife's birthday is coming up and I know she really wanted that doll. So I went to the website and found one even better for her! She is absolutely going to love that it moves and talks and says evil little things! So overall a good experience online I found exactly what I wanted!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Elizabaethrt
Site Experience FeedbackAug 2, 2026
Good selection of shirts and backpacks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noemi
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
jackie
Site Experience FeedbackAug 2, 2026
it was chill
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fonz209
Site Experience FeedbackAug 2, 2026
Everything was easy to find and easy to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarina
Site Experience FeedbackAug 2, 2026
Great website to shop when looking for items and apparels
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
good
Site Experience FeedbackAug 2, 2026
Good!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shayla
Site Experience FeedbackAug 2, 2026
I was so happy to find the boys merch here. Ive been wanting to buy their merch for a while and when I found some for an amazing deal, I took it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Random1
Site Experience FeedbackAug 2, 2026
Easy to use, with quick checkout.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
lollllzzz
Site Experience FeedbackAug 2, 2026
good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
DrizzyDrea
Site Experience FeedbackAug 2, 2026
My experience with the website was good I was able to understand clearly the process of my shipping etc.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zuma
Site Experience FeedbackAug 2, 2026
A+++
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Montoya
Post-Delivery FeedbackAug 2, 2026
All associates were welcoming and checked on my needs
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Marcus
Site Experience FeedbackAug 2, 2026
It was pretty chill. No problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Shelby
Site Experience FeedbackAug 2, 2026
Was easy to navigate and I liked how it was easy to see the types of materials the jewelry was made of in the description.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Atlas
Site Experience FeedbackAug 2, 2026
It was a very easy experience! I found everything I needed.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ria
Site Experience FeedbackAug 2, 2026
Process was smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
isaac
Site Experience FeedbackAug 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackAug 2, 2026
very good, easy to navigate, great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beef
Post-Delivery FeedbackAug 2, 2026
Spencer’s is like a toy/candy store… but for adults
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tizzy
Site Experience FeedbackAug 2, 2026
It was good I enjoyed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deer
Site Experience FeedbackAug 2, 2026
It was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A