Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,413 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 76% |
 Neutral | 11% | 11% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 52,917
payt
Site Experience FeedbackJul 30, 2026
Had a great experience. Very easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Coke
Site Experience FeedbackJul 30, 2026
I loved how simple it was, realy look, find, buy situation
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Britt
Site Experience FeedbackJul 30, 2026
It was ok wish the had more selection
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yani
Site Experience FeedbackJul 30, 2026
I’ve always had a good experience with shopping at Spencer’s. I enjoy all of the variety of body and facial jewelry they offer. Their jewelry is so durable and beautiful. I recently just bought some clear piercings for Nursing School and I am very exited to wear them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
the website is very easy to get ur way around no complaints at all enjoyed the experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Oo
Site Experience FeedbackJul 30, 2026
The only way I could do that was if you had to do a little more work and I would be happy with it but you have a hard day and you don’t want
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Jordyn
Site Experience FeedbackJul 30, 2026
There was alot of great options but over priced for me
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Salas
Site Experience FeedbackJul 30, 2026
It’s been good easy to find the product I want and fast to buy awaiting to see what’s awaiting for the future from this company.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Meow
Site Experience FeedbackJul 30, 2026
This is my first time ordering online, but in previous experiences in the in-person store, the employees were quite helpful if I ever needed help or had a question.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Brandon
Site Experience FeedbackJul 30, 2026
This overall interaction was really well. There is nothing bad interaction i had on this website.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 30, 2026
Very good shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
na
Site Experience FeedbackJul 30, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Samsa
Site Experience FeedbackJul 30, 2026
I loved it! It was super easy to buy and even makes sure to tell you discreet shipping is included to ease you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackJul 30, 2026
It was amazing. I love browsing and buying from here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackJul 30, 2026
Fonding what i wanted and at the pricepoint i wanted was super easy, and navigating the webiste for those options was very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cherub555
Site Experience FeedbackJul 30, 2026
Everything was good and fast to process showed me what i can get on deals and not even that complicated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Artist
Site Experience FeedbackJul 30, 2026
It was super easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJul 30, 2026
Finding the infographics about the types of toys I was browsing. Theres specific tabs for the different kinds of products too that are easy to read and find.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Jay
Site Experience FeedbackJul 30, 2026
It was great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Friendly workers. Gladly came to help me grab a shirt I wante and stuck around the server
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Night
Site Experience FeedbackJul 30, 2026
fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shanti
Site Experience FeedbackJul 30, 2026
it was easy i found what i was looking for in minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seestac
Site Experience FeedbackJul 30, 2026
It was expensive
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
KrazyKoolaid
Site Experience FeedbackJul 30, 2026
Was very easy to navigate and understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lk
Site Experience FeedbackJul 30, 2026
Fastest check out online in quite a while!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bigweiner
Site Experience FeedbackJul 30, 2026
Found what I needed. It was cheaper than on other websites, which is nice.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Idk-cookie monster
Site Experience FeedbackJul 30, 2026
It was easy and straight forward
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJul 30, 2026
it arrived, but the product wasn’t working
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 4
Online Shopper
Site Experience FeedbackJul 30, 2026
It was so easy and great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jennie
Site Experience FeedbackJul 30, 2026
My husband is gonna live this!!!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mr. Thrust
Site Experience FeedbackJul 30, 2026
Products were easy to search and find and had a variety to choose from. Checkout was simple and easy to work. Provided many offers and promo codes to bypass shipping cost. Overall the experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ell
Site Experience FeedbackJul 30, 2026
It was a good experience, found what I wanted very easily, with a very easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJul 30, 2026
it was great everything was understandable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CP43
Site Experience FeedbackJul 30, 2026
The vibrator I wanted was out of stock so ordered something new and hope I like it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Malik
Site Experience FeedbackJul 30, 2026
Was gonna buy the courage the cowardly dog bag but the moment I go to checkout it went out of stock😪😪 But ig Garfield is tuff too
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tammy
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Applicant
Site Experience FeedbackJul 30, 2026
good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jommy
Site Experience FeedbackJul 30, 2026
My experience was so good and easy am really happy with this purchase thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Missy1998
Site Experience FeedbackJul 30, 2026
I found exactly what I was looking for and both items were available for pick up the next day! Easy online shopping experience!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
YouDumb11
Site Experience FeedbackJul 30, 2026
Very clear pricing. Lots of good options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackJul 30, 2026
Good, simple, and easy.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Al
Site Experience FeedbackJul 30, 2026
Good site. Good UI and everything. If I had to complain, rewards should be applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chevyowner14
Site Experience FeedbackJul 30, 2026
The process was easy with everything with finding the product to purchasing the product great site highly recommended
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
X
Site Experience FeedbackJul 30, 2026
My experience was well and I am excited to receive my purchase
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Poosay
Site Experience FeedbackJul 30, 2026
It was good !
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Blanca
Site Experience FeedbackJul 30, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Gigi
Site Experience FeedbackJul 30, 2026
Website looks like it could be a fake but it's real
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Yayyy
Site Experience FeedbackJul 30, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10