Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,436 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 77% |
 Neutral | 11% | 10% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,018
Siiuuuu
Site Experience FeedbackAug 1, 2026
It was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rae
Site Experience FeedbackAug 1, 2026
My interaction with the website was very goood and I found everything pretty easily
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackAug 1, 2026
Product not in store bought online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I think the website is very easy to navigate, there’s nothing to improve on from what I can tell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 1, 2026
I appreciate Spencer’s being able to provide a kool stylish bag with reversible functions to switch it up sometimes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 1, 2026
My experience with Spencer’s is always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lalito
Site Experience FeedbackAug 1, 2026
I feel like they had a lot of options to choose from and it was pretty easy to see the stuff they had in stock check out was a breeze overall, the website was pretty good to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Jeff
Site Experience FeedbackAug 1, 2026
Easy to checkout and find product. However, there was only next day delivery option available
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
O
Site Experience FeedbackAug 1, 2026
Very easy to use and satisfactory experience online shopping. Shipping was high though
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Ky
Site Experience FeedbackAug 1, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sav
Site Experience FeedbackAug 1, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackAug 1, 2026
Everything was very quick and easy. Found what I was looking for almost immediately.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackAug 1, 2026
Very easy to find what I wanted, no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackAug 1, 2026
It was really easy and good to find
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Sabrina
Site Experience FeedbackAug 1, 2026
Overall best experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj
Site Experience FeedbackAug 1, 2026
Best spot ever
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Yuriamom
Site Experience FeedbackAug 1, 2026
It was fine found what I need quick and easy and ordered it quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikus
Site Experience FeedbackAug 1, 2026
I loved it nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taco Bell
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Julian
Site Experience FeedbackAug 1, 2026
Overall layout of the website was accessible and easy to view however had some problems regarding signing into my created account for spencer’s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carlos
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joel
Site Experience FeedbackAug 1, 2026
I found everything I needed for my son
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Austin
Site Experience FeedbackAug 1, 2026
Great products and very fast shipping also very reliable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K+N
Site Experience FeedbackAug 1, 2026
nope
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Aren
Site Experience FeedbackAug 1, 2026
Very easy experience with finding what I wanted, and with the checkout process
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xie
Site Experience FeedbackAug 1, 2026
The website was easy to navigate :) Also great purchase
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kitz
Site Experience FeedbackAug 1, 2026
Really good as always, ran into 0 issues
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Court
Site Experience FeedbackAug 1, 2026
A great experience. I found a gift my friend will love.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
JJ
Site Experience FeedbackAug 1, 2026
nothing bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lola
Site Experience FeedbackAug 1, 2026
Easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blahblahblah
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Em
Site Experience FeedbackAug 1, 2026
The website is easy to use, I wish it were more appealing to the eye tho.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mv90
Site Experience FeedbackAug 1, 2026
We shop on the website and in the store but every year the website makes school shopping easier to do. My daughter buy a lot of shirts for school
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Britt
Site Experience FeedbackAug 1, 2026
It was a very smooth and easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hi
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mannie
Site Experience FeedbackAug 1, 2026
It was good. I didn’t have a problem finding what I was looking for.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brit
Post-Delivery FeedbackAug 1, 2026
It came in a bag with no protector plastic in it or around it could have been packed better
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 6
Lili
Site Experience FeedbackAug 1, 2026
Such a great store has everything you need especially for an alternative person! Food snacks posters lamps sex toys shirts lingerie incense tarot!!! Everything I lauvvv
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabby
Site Experience FeedbackAug 1, 2026
It's was wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 1, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
hi
Site Experience FeedbackAug 1, 2026
Very okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sami
Site Experience FeedbackAug 1, 2026
Great products at competitive prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grace0721
Site Experience FeedbackAug 1, 2026
I always have a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AngelEyez
Site Experience FeedbackAug 1, 2026
Very easy to maneuver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
F
Site Experience FeedbackAug 1, 2026
H
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
PrincessDidye
Site Experience FeedbackAug 1, 2026
It was easy to brows, the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ollie
Site Experience FeedbackAug 1, 2026
Overall great service and variety.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kay kay
Site Experience FeedbackAug 1, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rich
Site Experience FeedbackAug 1, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10