Spencers Customer Reviews
Spencers holds a 8.7/10 overall rating based on 3,211 verified post-delivery reviews on Bizrate.
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 72% |
 Neutral | 12% | 13% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,182
E
Site Experience FeedbackJul 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gray
Site Experience FeedbackJul 2, 2026
My experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CFlame
Site Experience FeedbackJul 2, 2026
Playboy Club content creator approved!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJul 2, 2026
First purchase today. Didn’t have a big problem. Haven’t received the order yet to review that
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
J
Site Experience FeedbackJul 2, 2026
Really appreciated that Spencer’s has several options to pay including Apple Pay.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Ney
Site Experience FeedbackJul 2, 2026
Was able to browse easily and find location with item in stock- wish there were pictures of it with the light off though. Loved that it told me where to find one easily though. Gold star.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
ZP
Site Experience FeedbackJul 2, 2026
It was easy to purchase and find the products I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Zacko
Site Experience FeedbackJul 2, 2026
Shipping was a good price and many discounts
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kay
Site Experience FeedbackJul 2, 2026
Website was easy to navigate, and had the exact black lace up bodysuit i was looking for. My dog chewed up my other one):
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Minecraft
Site Experience FeedbackJul 2, 2026
A lot of options but they were mostly sold out in all the stores but very cute items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rali
Post-Delivery FeedbackJul 2, 2026
Fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ChrisTea
Site Experience FeedbackJul 2, 2026
Spencers has not changed much they are solid I have alot of respect in a company that stands strong in what they are.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ab
Site Experience FeedbackJul 2, 2026
It was so great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janii
Site Experience FeedbackJul 2, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
N/A
Site Experience FeedbackJul 2, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonniethepurplebunny
Site Experience FeedbackJul 2, 2026
It was pleasing to find the things i wanted, i loved seeing all the nice merch and especially getting to get a look at all the accessories that i definitely will come back and get.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJul 2, 2026
Very well, would like a larger selection, but overall good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
idkk
Site Experience FeedbackJul 2, 2026
it was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L.otis
Site Experience FeedbackJul 2, 2026
The website was fine but i think the check out part could use a little overhaul.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nikki
Site Experience FeedbackJul 2, 2026
I mainly got on because I promised my niece I would buy her a stitch ramen bowl. I was able to find exactly the one she wanted .
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SatisTysed24
Site Experience FeedbackJul 2, 2026
Simple to use. Great prices on what appears to be quality items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honey Rose
Post-Delivery FeedbackJul 2, 2026
Some perfect soul posted a 5 second TikTok of a "Hot Dog Slut" shirt and I had to have it. I found out so easily on the website and was able to get my size right away AND found out about the matching "I ♥️ Wieners" shorts. Perfect purchase, 10/10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Doll
Site Experience FeedbackJul 2, 2026
I had a nice experience with the website, everything was easy to find and easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lovey
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jj
Site Experience FeedbackJul 2, 2026
good
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Rackz
Site Experience FeedbackJul 2, 2026
Yall good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No no 263
Site Experience FeedbackJul 2, 2026
It’s decent, just fix were one can scroll all the way down to select a location because the very bottom one was not letting me select it for pick up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deisy
Site Experience FeedbackJul 2, 2026
Was good simple and straightforward
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Vmar
Site Experience FeedbackJul 2, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy breezy
Site Experience FeedbackJul 2, 2026
Easy to navigate and easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bay
Site Experience FeedbackJul 2, 2026
I love Spencer’s! I’ve always shopped in store but first time ever doing online!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moni
Site Experience FeedbackJul 2, 2026
My overall experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paige
Site Experience FeedbackJul 2, 2026
The website was easy to use! Unfortunately the coupon I received for $5 shipping didn’t work and I was charged 7.99
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sophie
Site Experience FeedbackJul 2, 2026
Meow
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cherry
Post-Delivery FeedbackJul 2, 2026
I love the variety of products this alternative store offers. The licensed products look awesome but the prices scare me away most of the time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tray
Site Experience FeedbackJul 2, 2026
Nothing everything is good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Fallen
Site Experience FeedbackJul 2, 2026
Overall fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ike
Site Experience FeedbackJul 2, 2026
Easy process !!!!!! Found the clothes me and my family wanted!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Val
Site Experience FeedbackJul 2, 2026
The experience was positive and smooth.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Dskelton
Site Experience FeedbackJul 2, 2026
I love shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
stormy
Site Experience FeedbackJul 2, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iris
Site Experience FeedbackJul 2, 2026
Good experience i just wish they had more discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liiisa
Site Experience FeedbackJul 2, 2026
It was easy to shop for and a nice purchasing experience. I had trouble finding what I wanted on retailers like Walmart and Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leah!
Site Experience FeedbackJul 2, 2026
It’s hella easy to navigate. Found what I wanted in less then 3 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonns
Site Experience FeedbackJul 2, 2026
loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tyler
Site Experience FeedbackJul 2, 2026
I have never had a bad experience so far at Spencer’s I love going there
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
j
Site Experience FeedbackJul 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucille Wolfe
Site Experience FeedbackJul 2, 2026
Everything was great, suggested products were tailored, Klarna seemed to be glitching a little but overall easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skyler
Site Experience FeedbackJul 2, 2026
It was good no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10