Spencers Customer Reviews
Spencers holds a 8.7/10 overall rating based on 3,183 verified post-delivery reviews on Bizrate.
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 73% |
 Neutral | 12% | 13% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,136
pheebs
Site Experience FeedbackJun 30, 2026
nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Night
Site Experience FeedbackJun 30, 2026
Easy to find products and straightforward with the purchase process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl marks
Site Experience FeedbackJun 30, 2026
It was fine my products were easy to find and purchase. If I could change anything I’d make it so you can schedule when your packages will arrive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Bogus
Site Experience FeedbackJun 30, 2026
My online shopping experience today was a smooth, quick, and easy process to go through. I had no trouble finding the item I needed as well as no trouble purchasing and or editing my order. The overall price of my order was lower than I expected and I was still able to add a promo code to save even more money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Giselle
Site Experience FeedbackJun 30, 2026
Good service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kitty
Site Experience FeedbackJun 30, 2026
it’s was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Misty
Post-Delivery FeedbackJun 30, 2026
I had a great experience ordering from website and product is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shaggy
Site Experience FeedbackJun 30, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tani
Site Experience FeedbackJun 30, 2026
Really nice and really good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lscott
Site Experience FeedbackJun 30, 2026
I enjoyed looking through the catalogue, and appreciated the efficiency of the design. Looking through it was easy and not overwhelming, as well as successful having found what I needed for a good price.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Rayven
Site Experience FeedbackJun 30, 2026
Easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sara
Site Experience FeedbackJun 30, 2026
it was good just i don’t like how many questions there are compared to other websites.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
MJ
Site Experience FeedbackJun 30, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big mama
Site Experience FeedbackJun 30, 2026
Everything was good and easy going
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJun 30, 2026
I liked browsing and found a lot of the items funny. The items jumping around in the list made it harder to go back and find an item again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
N/a
Site Experience FeedbackJun 30, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Girl33965557
Site Experience FeedbackJun 30, 2026
Great! Easy to navigate and find what you’re looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Site Experience FeedbackJun 30, 2026
I had a great experience and found what i needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Was searching Spiderman gifts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mario
Site Experience FeedbackJun 30, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
landiddy
Site Experience FeedbackJun 30, 2026
gh
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 4
CD
Site Experience FeedbackJun 30, 2026
It was good, spent quite a while looking for a wallet, originally I wanted to get one that I saw in the store but I had no money on my at the time so when I came back it was already gone but I decided to go online and look for one instead
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Diana
Site Experience FeedbackJun 30, 2026
The website was easy to navigate. I found what I was looking for. I signed up for email and text alerts and received my coupon right away. Which I am using.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angelita
Site Experience FeedbackJun 30, 2026
Pretty good I love shopping at Spencer’s they always have great deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mills
Site Experience FeedbackJun 30, 2026
Very easy to navigate wish check out looked less complicated
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Liv
Site Experience FeedbackJun 30, 2026
Pretty average
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Bizrate
Site Experience FeedbackJun 30, 2026
It was incredible could not have been better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madison Shirley
Site Experience FeedbackJun 30, 2026
The experience was very good, only problem was that I accidentally put the wrong shipping address but customer service was very quick to fix the problem.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
None
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 30, 2026
Not enough ffaf exlrg sizes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KrissyT
Site Experience FeedbackJun 30, 2026
I liked how easy it was to check out. Easy to find the item I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peachysoles
Site Experience FeedbackJun 30, 2026
it was really really good i loved how i could filter out not only WHAT toy i wanted but the type of toy AND the brand it was great. also categories that would help people who are new to buying toys i thought was a nice touch
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Jay
Site Experience FeedbackJun 30, 2026
It was nice to be able to order online because I had a hard time finding this product online. the online discount is also nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TM
Site Experience FeedbackJun 30, 2026
Fast,.easy, good prices, and quick pickup time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackJun 30, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pinkprincess03
Site Experience FeedbackJun 30, 2026
I think it was easy to use, the website wasn’t slow or anything, and i found what i was looking for, and it gave me other options, it told me if ut was available in store or not, and i think that was really helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mooker
Site Experience FeedbackJun 30, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Xx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chil
Site Experience FeedbackJun 30, 2026
It was a nice organized website and easy to find what I needed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Auomibill64
Site Experience FeedbackJun 30, 2026
Great purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drae
Site Experience FeedbackJun 30, 2026
I genuinely enjoy Spencer’s and always tend to find new things!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordi
Site Experience FeedbackJun 30, 2026
It was difficult to compare similar items on the website itself without opening multiple tabs, but I struggle to come up with any complaints outside of that.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Gorda
Site Experience FeedbackJun 30, 2026
Always satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carmen
Site Experience FeedbackJun 30, 2026
No problem with the app. Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KP33
Site Experience FeedbackJun 30, 2026
it was great can’t wait to use it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TT
Site Experience FeedbackJun 30, 2026
was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SlapSumBass
Site Experience FeedbackJun 30, 2026
Just asked questions. I paid 22.99 for next day delivery and hope its honored
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmybob
Site Experience FeedbackJun 30, 2026
It was very good and im extremely satisfied with the service
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bunkster
Post-Delivery FeedbackJun 30, 2026
Product was perfect for my son to exchange with friends at the airport on the way to celebrate High School Graduation in Aruba. The concept of inappropriate t-shirt exchange, and his was the best! Good joke quality product.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 6