Spencers Reviews - 3,072 Post-Delivery Reviews - 8.8/10
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 12% | 11% |
 Negative | 12% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 51,748
Harry
Site Experience FeedbackJun 13, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
It was really good and easy to get through will be ordering again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackJun 13, 2026
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJun 13, 2026
It was good just wish there was like a group to ask questions if that makes sense
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cam
Site Experience FeedbackJun 13, 2026
Good shit
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jenny penny
Site Experience FeedbackJun 13, 2026
I just wish it all stayed within the app and not an internet page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rosie
Site Experience FeedbackJun 13, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dani
Site Experience FeedbackJun 13, 2026
Awesome selection and shopping experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HANSS
Site Experience FeedbackJun 13, 2026
It was confusing to make an account for the website but also for the app. It should just be one for both. Seeing the available coupons or offers at checkout was easily listed however .
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Karlita
Site Experience FeedbackJun 13, 2026
I dont know it's my first time... pretty good I guess
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
lyn
Site Experience FeedbackJun 13, 2026
pretty good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
becca
Site Experience FeedbackJun 13, 2026
i love gus finks
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
very good experience! i wish it actually separated the items from in store availability and shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Angel
Site Experience FeedbackJun 13, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SpicyMex
Site Experience FeedbackJun 13, 2026
Super easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spencer
Site Experience FeedbackJun 13, 2026
Overall good experience, would've been able to make my purchase faster if I could easily compare items in the store. Otherwise, no complications or delays.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackJun 13, 2026
U have tabs w no products under them so that kinda sucks ngl
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Jamie
Site Experience FeedbackJun 13, 2026
I lost my earring somewhere and was able to find the exact ones and I got them before Halloween. I'm so happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BJ
Site Experience FeedbackJun 13, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynsey
Site Experience FeedbackJun 13, 2026
Bought a party board game for my dad.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mooglaboogla
Site Experience FeedbackJun 13, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dakota
Site Experience FeedbackJun 13, 2026
It was simple and quick
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Meg
Site Experience FeedbackJun 13, 2026
Simple and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tasha
Site Experience FeedbackJun 13, 2026
I found it very easy to find what I needed and prices were good as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L3i
Site Experience FeedbackJun 13, 2026
Loading screens lagged mildly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sipping
Site Experience FeedbackJun 13, 2026
I like Spencer’s in the front and online
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
GT
Site Experience FeedbackJun 13, 2026
i think it was a little confusing when i was trying to do a pickup & did the in store pickup filter but it would show me things that were unavailable for pickup
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jaxmax
Site Experience FeedbackJun 13, 2026
My experience was good. I was happy to be able to buy what I needed. Nothing was bad.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
yayyy
Site Experience FeedbackJun 13, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackJun 13, 2026
I found it very helpful that it let me know what locations had what in stock. It took me a bit to find my product because it didnt fit under any of the listed categories boxes
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackJun 13, 2026
It was good. It was fast and easy like always. I always purchased for some. That was myself with a relatively short time but this time it’s saying I need to wait 2 weeks which aside, but the checkout was pretty fast, so that’s cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nunya
Site Experience FeedbackJun 13, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wicked
Site Experience FeedbackJun 13, 2026
Great options and deals. Only negative is that the website crashed a few time, had to restart/refresh often. Other than that, great experience once it was back up.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 13, 2026
It was good sucks there’s no actual app to use
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Aly
Site Experience FeedbackJun 13, 2026
Located what I wanted right away, they had good discounts for shipping and pick up, great prices, good quality items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EmR
Site Experience FeedbackJun 13, 2026
Found exactly what I wanted and was straightforward
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Sh3lb33
Site Experience FeedbackJun 13, 2026
I love scrolling the website for new things. I do wish there was a New Arrival Tab that has all new arrivals to the website in one tab. And need a wish list
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Busch toot
Site Experience FeedbackJun 13, 2026
It was good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
jordyn
Site Experience FeedbackJun 13, 2026
I’ve been a big fan of spencer’s, the jewelry and everything is super cute!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DaddysHere
Post-Delivery FeedbackJun 13, 2026
Got my wife this bag for our anniversary and she loves it!!! I will be ordering more in the future for her to use!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chud
Site Experience FeedbackJun 13, 2026
It was okay
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
lgosnell99
Post-Delivery FeedbackJun 13, 2026
Easy buy, easy delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kathy
Site Experience FeedbackJun 13, 2026
Overall, my experience while guiding through the website was smooth, I only had to click twice to find the category in which I was shopping for. The filters are easy to use and check out was a smooth and secure process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
It was pretty smooth thank you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MAILBOX
Site Experience FeedbackJun 13, 2026
Nothing
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 13, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Fun and to the point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hiiiiiiii
Site Experience FeedbackJun 13, 2026
It was easy to navigate and use the website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tammy
Site Experience FeedbackJun 13, 2026
Everything is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denzel
Site Experience FeedbackJun 13, 2026
Searched, and easily found what I wanted, and browsed my options.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5