Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,477 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 12% | 11% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,173
Ricch
Site Experience FeedbackAug 5, 2026
Overall great store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kiesha
Site Experience FeedbackAug 5, 2026
Website surfing was simple, found products I was looking for and more!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Leigh
Site Experience FeedbackAug 5, 2026
I think this store and website are amazing. Always a lovely experience, especially in person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fart nugget
Site Experience FeedbackAug 5, 2026
I really enjoy all the cool things they sell here. One thing I don’t like is that how everyone goes out of stock really quickly, they should have more of there popular products more in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ant
Site Experience FeedbackAug 5, 2026
It was easy and perfect
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
kai
Site Experience FeedbackAug 5, 2026
great, easy, overall enjoyable experience today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queen Velara
Post-Delivery FeedbackAug 5, 2026
The purchase was terrible, the packaging was terrible, I’ve never had this problem before with Spencer’s Gifts. They’re usually excellent with their packaging and my delivery is smooth sailing and most importantly, MY GLEP PLUSHIE WAS TORN, I had to reorder and I have to return this torn one hoping the store will take it and give me my money back
- Overall Rating: 1
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Ozzy the wizard
Site Experience FeedbackAug 5, 2026
Aaaaaaaaaaaaaaaaaaaa
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Kaylie
Site Experience FeedbackAug 5, 2026
No bad comments, purchasing was quick and easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Trin
Site Experience FeedbackAug 5, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
STV_.
Site Experience FeedbackAug 5, 2026
Good evperience website is clear
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jamie S
Site Experience FeedbackAug 5, 2026
It was hard to zoom in a pictures of products.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Meow
Site Experience FeedbackAug 5, 2026
Very easy to buy and shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Akiyago
Site Experience FeedbackAug 5, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BIG.E
Site Experience FeedbackAug 5, 2026
Easy efficient i found what I wanted immediately tbh
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alex
Site Experience FeedbackAug 5, 2026
The website is a little confusing and scam appearing but it's straight forward enough
- Overall Rating: 8
- Would Shop Here Again: 2
- Likelihood To Recommend: 10
Diddy bob
Site Experience FeedbackAug 5, 2026
It was dope
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ls
Site Experience FeedbackAug 5, 2026
it was very easy to browse and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Banana
Site Experience FeedbackAug 5, 2026
Very good experience and I like the products
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
olive
Site Experience FeedbackAug 5, 2026
very fast good experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
rach
Site Experience FeedbackAug 5, 2026
easy to navigate website. been thinking about this shirt for awhile and added it to my cart 2 weeks ago. i was happily surprised it was still in the cart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Racheal A
Post-Delivery FeedbackAug 5, 2026
I purchased store pick up bookbag for school, I live 30 mins away from store. When I started to put supplies in it to The Ink Security Tag was still on it, so I had to ride 30 mins there and back to get Security Ink Sensor Off which should have beeped before I walked out with and The sales associate should have removed it.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 6
kaley
Site Experience FeedbackAug 5, 2026
It was pretty easy to look through everything and didn’t have an issue when looking for what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Invadermich
Site Experience FeedbackAug 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackAug 5, 2026
Very easily ordered my light bulbs, had no issues:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony A.
Site Experience FeedbackAug 5, 2026
My interaction on the website today was wonderful. I have looked everywhere today for the item that I am purchasing and I couldn’t find it anywhere else so I am very grateful that I could find it on Spencer‘s online store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnnyboy951
Site Experience FeedbackAug 5, 2026
Easy and convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackAug 5, 2026
The website is great I have nothing bad to say .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
It was good I had trouble finding where to go at first but found it really quick
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tony
Site Experience FeedbackAug 5, 2026
Great online shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blessed
Site Experience FeedbackAug 5, 2026
So far, it was easy to place order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Max
Site Experience FeedbackAug 5, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Claudia
Site Experience FeedbackAug 5, 2026
I liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJVC
Site Experience FeedbackAug 5, 2026
I already had an idea about what I wanted to order, so using the website was easy for me. The UI is very clean and makes it easy for the customer to search through the page.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Van
Site Experience FeedbackAug 5, 2026
I had an overall good experience! The buying process was very simple and straightforward.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Squaggle
Site Experience FeedbackAug 5, 2026
The website is easy to navigate and the sales are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Oozer
Site Experience FeedbackAug 5, 2026
good experience, got good products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keeghan
Post-Delivery FeedbackAug 5, 2026
The product that I ordered was shipped and delivered very soon after purchase. I also enjoyed how current offers and discount codes were automatically listed and able to be used without having to go discount code searching.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
fartmaster
Site Experience FeedbackAug 5, 2026
Very smooth not laggy
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackAug 5, 2026
Quick and easy
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
TF
Site Experience FeedbackAug 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yari
Site Experience FeedbackAug 5, 2026
It was a great experience and so easy, everything was available for in store pick up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luis
Site Experience FeedbackAug 5, 2026
I feel like it’s a little too expensive for faster shipping. But overall good.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Goddessgamer13
Site Experience FeedbackAug 5, 2026
Very easy to navigate and understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
faith
Site Experience FeedbackAug 5, 2026
I enjoyed using the website it was very easy too locate what i was looking for and the check out process was a breeze. Love spencer’s.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jeaner
Site Experience FeedbackAug 5, 2026
I wish the website told you the item was out of stock before you clicked on it. My kids fell in love with some bags and then they were out of stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wisrossy
Site Experience FeedbackAug 5, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
buddy
Site Experience FeedbackAug 5, 2026
it is WAYYYY too expensive its ridiculous i liked the discount codes but it didnt help take off much of the price unfortunately
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
Maddy
Site Experience FeedbackAug 5, 2026
Easy to order, shipping is just a bit expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Brooklyn
Site Experience FeedbackAug 5, 2026
It was good I love spencers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9