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Spencer's Customer Reviews

Spencer's holds a 8.6/10 overall rating and 4,215 verified post-delivery reviews on Bizrate.

Spencer's logo
Certified
Most Current Certification:
Nov 10, 2026
Spencer's is the go-to destination for the latest trends, tees, body jewelry, decor and more, celebrating their mantra "Life's a party and we're making it fun, for over 75 years.

Spencer's Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 4,215 Reviews

Overall Satisfaction:

8.6out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%72%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

15%18%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7 out of 10

Site Experience Feedback - 51,284 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

80%80%
Neutral rating icon

Neutral

15%14%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Spencer's

Showing 1 - 50 of 55,499

  • kayla

    Site Experience Feedback

    Nov 9, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    alright

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • d3ad

    Site Experience Feedback

    Nov 9, 2026

    good

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Applejacks

    Site Experience Feedback

    Nov 9, 2026

    Really easy to locate what I need fingers crossed they work!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Syyss

    Site Experience Feedback

    Nov 9, 2026

    Hss

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Richard

    Site Experience Feedback

    Nov 9, 2026

    pretty easy to look through what you have in store.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • A

    Site Experience Feedback

    Nov 9, 2026

    A little laggy

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • vr

    Site Experience Feedback

    Nov 9, 2026

    pretty chill

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jaxk

    Site Experience Feedback

    Nov 9, 2026

    Good discount for shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    i ordered a couple band apperal hope they get here soon!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lex

    Site Experience Feedback

    Nov 9, 2026

    : )

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bean

    Site Experience Feedback

    Nov 9, 2026

    it was okay, i bought rammie and made my girlfriend mad cause i wouldnt stop typing unessesary info

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JLEONNNG

    Site Experience Feedback

    Nov 9, 2026

    Overall it was good. Smooth and easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lexa

    Site Experience Feedback

    Nov 9, 2026

    I had a very good experience with the website and loved how there were discounts!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bobby

    Site Experience Feedback

    Nov 9, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sscooby

    Site Experience Feedback

    Nov 9, 2026

    Good experience all around

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bc

    Site Experience Feedback

    Nov 9, 2026

    Haven't got it yet

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lilmxcn76

    Site Experience Feedback

    Nov 9, 2026

    It was easy to find what I wanted

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Fafnir

    Site Experience Feedback

    Nov 9, 2026

    My interaction with the website was fine. It was easy enough to navigate and I didn’t have any real trouble with it.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • fqiryvmp

    Site Experience Feedback

    Nov 9, 2026

    i really enjoyed this purchase, its for my boyfriend for christmas. he saw it in store one day and really wanted it so now im getting it for him! so excited to gift it to him.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 9, 2026

    very satified

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • love it but to broke for it.

    Site Experience Feedback

    Nov 9, 2026

    Really like it. Wish I could afford more but other than that love spencer always have.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rocky

    Site Experience Feedback

    Nov 9, 2026

    It was convenient and easy

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Selena

    Site Experience Feedback

    Nov 9, 2026

    It was super nice to have the product I've been looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tae

    Site Experience Feedback

    Nov 9, 2026

    I had a great experience with the website, especially considering it was my first time ordering online. The process was easy, everything went smoothly, and I was very satisfied with my experience. I would definitely order again!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ^^

    Site Experience Feedback

    Nov 9, 2026

    Everything went well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • W W

    Site Experience Feedback

    Nov 9, 2026

    I was very happy to see this item back in stock and appreciated the free shipping promo code!

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Boyd

    Site Experience Feedback

    Nov 9, 2026

    Everything was very straightforward. Item description was useful, prices were clear. No hassle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mi

    Site Experience Feedback

    Nov 9, 2026

    all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Medved

    Site Experience Feedback

    Nov 9, 2026

    Simple experience. To the point

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jatti

    Site Experience Feedback

    Nov 9, 2026

    it was so esay

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TallLady

    Site Experience Feedback

    Nov 9, 2026

    User friendly

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    Good interaction

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ChudWarrior

    Site Experience Feedback

    Nov 9, 2026

    Great selection would shop again

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Anne

    Site Experience Feedback

    Nov 9, 2026

    It was wonderful love how easy it was to order I love Spencer’s most definitely will be ordering again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Love Spencers

    Site Experience Feedback

    Nov 9, 2026

    Interaction was good. Everything was easy to find

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Papi chulo

    Site Experience Feedback

    Nov 9, 2026

    Dope

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Von

    Site Experience Feedback

    Nov 9, 2026

    Very easy and simple to use and navigate

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    Son was able to navigate it easily. Nothing bad about it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Weak Kingsley

    Site Experience Feedback

    Nov 9, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sonni

    Site Experience Feedback

    Nov 9, 2026

    It was very nice to have a coupon

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Skyler

    Site Experience Feedback

    Nov 9, 2026

    I thought everything was very easy to navigate and I was able to get what I wanted at a reasonable price and shipped to me at a relatively decent time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gabe

    Site Experience Feedback

    Nov 9, 2026

    It was good, it was quick!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kaylen

    Site Experience Feedback

    Nov 9, 2026

    Super easy found exactly what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Nov 9, 2026

    The site is very easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beepboop445

    Site Experience Feedback

    Nov 9, 2026

    All good every thing is great the process was easy and finding items is easy

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nono

    Site Experience Feedback

    Nov 9, 2026

    I’d rather no this is too much

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rich

    Site Experience Feedback

    Nov 9, 2026

    good

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rebecca

    Site Experience Feedback

    Nov 9, 2026

    Na

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bwilli58

    Site Experience Feedback

    Nov 9, 2026

    Great experience and I found exactly what I was looking for

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »