Spencers Reviews - 3,114 Post-Delivery Reviews - 8.7/10
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 71% |
 Neutral | 12% | 12% |
 Negative | 13% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 51,960
BJ
Site Experience FeedbackJun 19, 2026
It’s great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Ira
Site Experience FeedbackJun 19, 2026
I was very easy, 100 percent satisfied. Will recommend to my friends:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jabroni
Site Experience FeedbackJun 19, 2026
It was quick and easy signing up. The promo codes are very generous and useful! Would recommend to anyone
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ki
Site Experience FeedbackJun 19, 2026
It was very good, except it made me pick my store site instead of auto selecting to the closest store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lad
Site Experience FeedbackJun 19, 2026
It was pretty good, literally the worst part is the 20 dollar shirts but thats california.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
dollygirl
Site Experience FeedbackJun 19, 2026
Easy to buy, good descriptions for each item..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Great , fast
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 19, 2026
Greatest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizbeth
Site Experience FeedbackJun 19, 2026
It was on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaime
Post-Delivery FeedbackJun 19, 2026
I purchased this from spencers after seeing it advertised. I couldnt resist getting it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Dandy Mandy
Site Experience FeedbackJun 19, 2026
I had a great experience ordering today for my mom. Thank you for making the process so easy and clear to understand. Much appreciation!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rip
Site Experience FeedbackJun 19, 2026
Eh it’s cool.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Jxe
Site Experience FeedbackJun 19, 2026
Sufficient, easy to use
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Des
Site Experience FeedbackJun 19, 2026
The website was great but the silver bars looks gold in the pictures but said silver in the description
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aurora
Post-Delivery FeedbackJun 19, 2026
I recently bought a blanket and a beanie. The beanie still had the security tag on it. I had to go back into the store to have it removed. It was inconvenient for me as it costs gas, and gas is insanely expensive right now. The store was apologetic, but it wasn't their fault. It also made me feel awkward. Like I stole something and had to prove myself by bringing my receipt.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
House cat
Site Experience FeedbackJun 19, 2026
Good. Placed an order for what I want. Now comes the waiting game.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Syfy
Site Experience FeedbackJun 19, 2026
It was pretty good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Noel
Site Experience FeedbackJun 19, 2026
It was an amazing experience! Super easy no extra 3rd party websites
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shyanne
Site Experience FeedbackJun 19, 2026
I love shopping with Spencer's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tree
Site Experience FeedbackJun 19, 2026
It was very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sweetpea
Site Experience FeedbackJun 19, 2026
I think the shirts are awesome and I can’t wait for them to arrive. I would recommend Spencer’s to all of my friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackJun 19, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taylor Ray
Site Experience FeedbackJun 19, 2026
It was easy and fast. Found exactly what I wanted as soon as I searched it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purplr
Site Experience FeedbackJun 19, 2026
Was easy to navigate ,as well as quickly going to items selected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackJun 19, 2026
Fun products and the multi-packs of earrings are well priced. But the website can be slow.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackJun 19, 2026
It was good and easy to purchase. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigsby
Site Experience FeedbackJun 19, 2026
Simple and fast check out
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Nonchalantgoat
Site Experience FeedbackJun 19, 2026
It was alright shipping price just a bit much my total came out $10 more than what the cost of the item was.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Em
Site Experience FeedbackJun 19, 2026
I love purchasing from Spencer’s! The variety is amazing there’s so many options to chose from! Customer service is also great I’ve never been to a Spencer’s and left unsatisfied! Definitely one of my favorite stores to shop at and I recommend to anybody to go check it out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CODAQE
Site Experience FeedbackJun 19, 2026
It was great, I actually meant to go in a location for a new wallet, since this was the exact wallet I gotten 4 years ago, and it is about time to put it on the shelf. Unfortunately, when I got the the same location, they didn't have it on shelf so I was directed to go here and it went as smoothly as possible
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joebeezy
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJun 19, 2026
I had a good experience overall, I loved looking in all the categories, and yall will 100% be taking a lot of my money😂.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
isaiah
Site Experience FeedbackJun 19, 2026
it was chill
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sluuutt
Site Experience FeedbackJun 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cherry
Site Experience FeedbackJun 19, 2026
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Ordering was easy as well as check out
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Katie
Site Experience FeedbackJun 19, 2026
It's amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SM21
Site Experience FeedbackJun 19, 2026
It was fast and super easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Allie
Site Experience FeedbackJun 19, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John Pork
Site Experience FeedbackJun 19, 2026
Perfect 10/10
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Yuh
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madison
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mr
Site Experience FeedbackJun 19, 2026
I thought the survey was very good and it seems like it is used in a good way to improve Spencer’s customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spencerer
Site Experience FeedbackJun 19, 2026
Good variety of products, and they have both quantity and quality
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moeka
Site Experience FeedbackJun 19, 2026
Very informative
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
A
Site Experience FeedbackJun 19, 2026
Love Spencer’s, such a fun store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wiseguy
Site Experience FeedbackJun 19, 2026
Really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lilly
Site Experience FeedbackJun 19, 2026
It was super easy to navigate website and see my categories and find exactly what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10