Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,507 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 11% | 11% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,391
Lee
Site Experience FeedbackAug 9, 2026
Easy and fast found exactly what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sakai
Site Experience FeedbackAug 9, 2026
This is sick
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Gothmom
Site Experience FeedbackAug 9, 2026
Wouldn’t let me change the store location easily
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Des
Site Experience FeedbackAug 9, 2026
No problems all good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Azoth
Site Experience FeedbackAug 9, 2026
Good experience will come back for more when needed
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackAug 9, 2026
It was good they didnt have the item in store so I purchased online the overall experience was good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ash
Site Experience FeedbackAug 9, 2026
I searched shot glasses and easily found the perfect ones for my sisters birthday, it was a quick and easy shopping experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mama86EJ
Site Experience FeedbackAug 9, 2026
Great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bon Bon
Site Experience FeedbackAug 9, 2026
Good experience, easy finds, great inventory for pickup in store option!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zay
Site Experience FeedbackAug 9, 2026
It was okay. I had to really think if I was willing to spend this much and now that I bought it I’m hoping it was worth the money
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
J
Site Experience FeedbackAug 9, 2026
Easy shopping and purchasing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ethan
Site Experience FeedbackAug 9, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gabby
Site Experience FeedbackAug 9, 2026
Frustrated that it would not update my billing address no matter what type of payment I tried until finally I just used my credit card which is my last option usually. Otherwise it was fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
THE spud
Site Experience FeedbackAug 9, 2026
It was alright. Just a regulat website
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
lana
Post-Delivery FeedbackAug 9, 2026
love y'all's items and jewelry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Will
Site Experience FeedbackAug 9, 2026
Overall simple and easy to figure out, a little confusing using Klarna though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ash
Site Experience FeedbackAug 9, 2026
The website is easy to navigate and very intuitive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ivy
Site Experience FeedbackAug 9, 2026
It’s pretty good I thought the prices where fair had all the information there and gave me a little discount so that’s nice so I liked it!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Didez
Site Experience FeedbackAug 9, 2026
Very good interaction. Fun checkout experience with coupons.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackAug 9, 2026
I had a great experience with the website although it took some navigating because an error code kept coming up everytime I tried to check out so I had to keep refreshing the webpage until it finally worked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lord Fandomex
Site Experience FeedbackAug 9, 2026
The site was straight forward.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
.
Site Experience FeedbackAug 9, 2026
It was very easy to purchase what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Isa
Site Experience FeedbackAug 9, 2026
100% Satisfaction.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Telly
Site Experience FeedbackAug 9, 2026
it was quick and easy - i ended up getting a t-shirt in addition to the plushie for the free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jose
Site Experience FeedbackAug 9, 2026
It was pretty good I had no problems with ordering. I just put in my information and got through my transaction quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ilovemeganfox6
Site Experience FeedbackAug 9, 2026
It was overall good. Had the things I wanted and was able to use the $40 get free shipping promo code so I glad that worked.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
TheNamesB
Site Experience FeedbackAug 9, 2026
Nice, clear, and clean website that makes it easy to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitten
Site Experience FeedbackAug 9, 2026
It was a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Real423TNFury
Site Experience FeedbackAug 9, 2026
Multiple times said the page could not load. And your prices. 20% higher or more not to mention a person orders over $100+ and still has to pay $10 for standard shipping. That’s crazy. In which I had to pay $30 to expedite it. And we still wait two days so probably the last time I will order anything from your website.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
Vector
Site Experience FeedbackAug 9, 2026
Lots of options is nice. good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackAug 9, 2026
Love the band tees. Got a couple $5 clearance.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Sauce
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bina
Site Experience FeedbackAug 9, 2026
Good everything was easy to find and the beanie was one of a kind
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Frankie
Site Experience FeedbackAug 9, 2026
It was simple, and I enjoyed the variety of items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Sals
Site Experience FeedbackAug 9, 2026
The shopping options were fine, and all the pictures were displayed neatly. All prices were clear.The reviews under every product helped
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackAug 9, 2026
I would prefer lower shipping and taxes but it is what it is, and lower dildo prices
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
BG
Site Experience FeedbackAug 9, 2026
Really good selection and I like how you can put filters on for certain things and the categories are helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Omar
Site Experience FeedbackAug 9, 2026
It was quick, easy, and smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MeghanM
Site Experience FeedbackAug 9, 2026
I have always loved Spencers, and now my 15 year old loves them as well! Always a good experience!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Amy
Site Experience FeedbackAug 9, 2026
Great product, a bit pricy. The deal is good but I wish I could stack the free shipping with it or ship to a closer store. The nearest store is an hour away and in a huge mall; I would’ve bought more items if I could pick up in my local store or not pay for shipping over a certain amount.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rose
Site Experience FeedbackAug 9, 2026
Website is easy to navigate and shows any current promotions, rewards or deals you can add to your order. The payment options are also great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 9, 2026
i like the backpacks they have my favorites characters
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Possum
Site Experience FeedbackAug 9, 2026
Great, cute item, in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackAug 9, 2026
Searching for items was frustrating because it was sometimes very limited. Like I got very different results when searching ghostface and scream.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
rae
Site Experience FeedbackAug 9, 2026
good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Breezy
Site Experience FeedbackAug 9, 2026
Its my bday so I got me a present.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
m
Post-Delivery FeedbackAug 9, 2026
n / a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 4
charlie
Site Experience FeedbackAug 9, 2026
it was great and quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Natt
Site Experience FeedbackAug 9, 2026
It was very easy to navigate and I loved that they offered promo codes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mira
Site Experience FeedbackAug 9, 2026
We went to the mall today, but they closed before we could make our purchases after looking around. The website was easy to get through. Since we knew what we wanted, we did a basic search and found the items with ease. My kids want to return for more as soon as possible lol.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10