Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,519 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 11% | 11% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,412
Lady p
Site Experience FeedbackAug 10, 2026
It's was good but the fact that you say I can get 20 percent off then my purchase doesn't even qualify sucks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big papa
Site Experience FeedbackAug 10, 2026
The website was fine, it could use more personality lowkey maybe simpler buttons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Olivia
Site Experience FeedbackAug 10, 2026
I love Spencers so much. Its a quick search and I find exactly what I need m.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sin
Site Experience FeedbackAug 10, 2026
Good simple and straightforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maryjane
Site Experience FeedbackAug 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackAug 10, 2026
I thought it was a good experience, I had no trouble finding what I was looking for and I'm really excited to receive it!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
michael
Site Experience FeedbackAug 10, 2026
there isnt any issues that i found while using the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Zoe
Site Experience FeedbackAug 10, 2026
It's was very easy to find what I needed, and I was really happy to find a cool graphic tee of a favorite character.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woolfie
Site Experience FeedbackAug 10, 2026
The website was great, I experienced minimal lag , however I do wish there was a storefront in the app where you could also checkout your items, making the app feel useful.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Nukiyoz
Site Experience FeedbackAug 10, 2026
Good expirence, I still prefer shopping in person tho, I didnt see but backpacks/mini backpacks on the website should include the width of how ling the zipper is or the backpack on the inside, students need to know if there laptops will fit inside the bags!!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ty
Site Experience FeedbackAug 10, 2026
Found a view item needed for back to school.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Anna A
Site Experience FeedbackAug 10, 2026
Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Zuzu
Site Experience FeedbackAug 10, 2026
Website is easy to use and isnt overwhelming, and the prices aren’t bad.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Horrible catching for chipping or get discount on backpack should stack
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
JJ
Post-Delivery FeedbackAug 10, 2026
I’m getting older and knowing myself i’m not the kind of girl to put myself out there for getting laid every night, so of course i put my common knowledge to use and went to spencer’s to purchase my first toy. i could feel my skin itching in excitement waiting for it to come in the mail. once it came and i tested it out, my life was changed forever. who even needs a man!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Belle
Site Experience FeedbackAug 10, 2026
Love you Spencer’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becky
Site Experience FeedbackAug 10, 2026
It was amazing no complaint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sega
Site Experience FeedbackAug 10, 2026
The website was easy to get around in to find the product my thought wanted to please my mind and find the perfect gift for myself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tuchie
Site Experience FeedbackAug 10, 2026
Could use more coupons, or deals would have just went with hot topic but I got the shirt I really wanted. Good interface
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lola
Site Experience FeedbackAug 10, 2026
It was perfect except for slow shipping time. Almost a week before the item ships!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerseygirlicedtea25
Site Experience FeedbackAug 10, 2026
It went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Austin
Site Experience FeedbackAug 10, 2026
It was easy unfortunately my original item was out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat1077
Post-Delivery FeedbackAug 10, 2026
Spencer's had the band tees I was looking for in stock, and delivered them promptly after my order. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
will
Site Experience FeedbackAug 10, 2026
it was great! very easy and straightforward
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackAug 10, 2026
Website is super easy to navigate,need more tee sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Barbs
Site Experience FeedbackAug 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cam
Site Experience FeedbackAug 10, 2026
Easy to Order, good product descriptions.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sara
Site Experience FeedbackAug 10, 2026
I was looking for a fun septum piercing for going out to a club and saw that Spencer's had cute options that were pretty affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bree
Site Experience FeedbackAug 10, 2026
I had no issues finding what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Liz
Site Experience FeedbackAug 10, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
It was amazing I loved every second and every minute of it thank you for having such a beautiful inventory of dildos I wish I could have then I’d sleep with them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Truelove
Site Experience FeedbackAug 10, 2026
Easy to navigate and purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Tucker
Site Experience FeedbackAug 10, 2026
It was pretty good. I had zero issues plugging information in and found what I wanted on the website with no issue.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Shakira
Site Experience FeedbackAug 10, 2026
The site is nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hedgiemom
Site Experience FeedbackAug 10, 2026
The original backpack was out of stock but easily found a replacement
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
freddy tha faz
Site Experience FeedbackAug 10, 2026
went to the site because you were out at the store. shipping is a lot i feel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margo
Site Experience FeedbackAug 10, 2026
i like the variety of options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hi
Site Experience FeedbackAug 10, 2026
Sorry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
feinngrl
Site Experience FeedbackAug 10, 2026
In love with my purchase!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Matt
Site Experience FeedbackAug 10, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mandy T
Site Experience FeedbackAug 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
star
Site Experience FeedbackAug 10, 2026
it was good and fast, good promos too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
broomhilda
Site Experience FeedbackAug 10, 2026
I have zero complaints. I do wish there was an option to put which material of product I’m looking for to narrow my search a lot. Also, I had store pick up selected and it showed me a lot of items that weren’t available. It’d be nice to not have to weed through that.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Crystal
Site Experience FeedbackAug 10, 2026
It was good but I don’t like how pickup is rarely available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ajaxen
Site Experience FeedbackAug 10, 2026
Super fast and efficient!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexis Texis
Site Experience FeedbackAug 10, 2026
It was fine but difficult kept freezing
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zoe
Site Experience FeedbackAug 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Post-Delivery FeedbackAug 10, 2026
I already did this
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Toosleepy
Site Experience FeedbackAug 10, 2026
Amazing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10