Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 4,237 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 73% |
 Neutral | 10% | 10% |
 Negative | 15% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,618
shy
Site Experience FeedbackNov 13, 2026
everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackNov 13, 2026
Good! Simple and easy to use. 😊
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Talas
Site Experience FeedbackNov 13, 2026
everything went smooth
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Liz
Site Experience FeedbackNov 13, 2026
I really liked the variety of options and reduced prices. Logging into my existing member account, however, did not work, so I couldn't apply my reward in time. Resetting the password didn't send a mail to my email account.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Wizard
Site Experience FeedbackNov 13, 2026
It was pretty easy to use. It only took me like 10 to 15 minutes to find what I was looking for and it was at a really good price and the selection was huge there were so many diffrent things I could have gotten and it was awesome definitely recommend buying from spencers
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
.
Site Experience FeedbackNov 13, 2026
The website is alright.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Celli
Site Experience FeedbackNov 13, 2026
Good experience being able to utilize promo code quickly and easily. Additionally enjoy the amount of photos to ensure item was what I truly wanted. UI is not my favorite but not the worst. I was on mobile if that matters. Overall will be likely to purchase again assuming pick up goes well too.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Danky
Site Experience FeedbackNov 13, 2026
An interaction was fine, same is normal. I wanted to purchase something I look for that. Something found that something I bought that something.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
QP
Site Experience FeedbackNov 13, 2026
Overall good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Liver
Site Experience FeedbackNov 13, 2026
I would have put more effort into this but I’m sleepy, though I do like the products.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Nanya
Site Experience FeedbackNov 13, 2026
The checkout process was super fast and easy to navigate. loved being able to get a coupn for just online shopping
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ashe
Site Experience FeedbackNov 13, 2026
Purchases made in the app should include a cancel order button or prompt to apply a one time code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
graycorvid
Site Experience FeedbackNov 13, 2026
I found what I was looking for pretty easily, no complaints. I do wish there were more detailed descriptions and more pictures for certain items, but It doesn't bother me too much.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Reginald
Site Experience FeedbackNov 13, 2026
I didn’t have any bad experiences with the website and in fact it made my purchasing easier and allowed me to take advantage of online deals.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rim
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackNov 13, 2026
Great easy to use, very good and interesting products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Arnold
Site Experience FeedbackNov 13, 2026
Kinda annoying to navigate on mobile. Idk about the purchase itself yet until I get it
- Overall Rating: N/A
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 13, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MCEC
Post-Delivery FeedbackNov 13, 2026
great selection & prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kennedy
Site Experience FeedbackNov 13, 2026
i love the convenience the price slider adds to the website and how natural it looks on a small device! :) your guy's deals r great too
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Penny
Site Experience FeedbackNov 13, 2026
It was good! No issues, i found what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Jaidered101
Site Experience FeedbackNov 13, 2026
It was good, no problems. good price, good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jade
Site Experience FeedbackNov 13, 2026
I love spencer’s. They have amazing jewelry, and very high quality pillows. Love them so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daemon
Site Experience FeedbackNov 13, 2026
very good and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
ash
Site Experience FeedbackNov 13, 2026
great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackNov 13, 2026
Okay
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: 6
BurtFerguson
Site Experience FeedbackNov 13, 2026
I kinda forgot to put my shipping address, but yeah. Cool.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
mikuman
Site Experience FeedbackNov 13, 2026
I love seeing great shirts that i like based on what i enjoy the most in life
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goalie79th
Site Experience FeedbackNov 13, 2026
It seemed like a good website, nothing made me confused, I just seemed like a normal looking website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mickey
Site Experience FeedbackNov 13, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Myst
Site Experience FeedbackNov 13, 2026
The website was really easy to use. I really like when there is an option to see reviews of the products.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Devin b
Site Experience FeedbackNov 13, 2026
It was amazing
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Turbo
Site Experience FeedbackNov 13, 2026
I didn’t have any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrbbieT
Site Experience FeedbackNov 13, 2026
The website was very helpful and very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I love this store
Site Experience FeedbackNov 13, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sukig
Site Experience FeedbackNov 13, 2026
the website is easy to navigate but it is not attractive. it looks like a single 45 year old man made it in 2014.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skeeter
Site Experience FeedbackNov 13, 2026
Easy peasy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 13, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackNov 13, 2026
The website was very easy to navigate and I was able to quickly and easily make my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jewelx5
Site Experience FeedbackNov 13, 2026
Easy shopping and checkout process
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Elizah
Site Experience FeedbackNov 13, 2026
nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey J
Site Experience FeedbackNov 13, 2026
It was easy to use and fast to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elliot
Site Experience FeedbackNov 13, 2026
It was easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lonnie
Site Experience FeedbackNov 13, 2026
Simple & easy! Also good prices
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 13, 2026
Positive good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackNov 13, 2026
lovr the store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Greedo318
Site Experience FeedbackNov 13, 2026
Not gonna lie here, the website gives you some pretty good deals and helps with some social anxiety one might have shopping at an in person store. Obviously though the real thing is a much more aestheticly pleasing experience however the website is quick, cheap, and fully free of the judgment of other people! 10/10
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Lady TopCat
Site Experience FeedbackNov 13, 2026
I'm very excited to get my Fizzarolli. I'm very thankful for the coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bam
Site Experience FeedbackNov 13, 2026
It was quick and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lanie
Site Experience FeedbackNov 13, 2026
Website is easy to use, descriptions are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10