Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 4,224 verified post-delivery reviews on Bizrate.
Spencer's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 72% |
 Neutral | 10% | 10% |
 Negative | 15% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,551
Dylan Salazar
Site Experience FeedbackNov 11, 2026
i love it it is simple Nd easy to shop
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
John
Site Experience FeedbackNov 11, 2026
the experience was good i found two shirts my som doesnt have yet and they were a good price!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kris
Site Experience FeedbackNov 11, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lilbitz
Site Experience FeedbackNov 11, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mack
Site Experience FeedbackNov 11, 2026
The website is easy to navigate. When you want to look at an item and go back to the listings, it takes you right back to where you left off so you don't have to scroll again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spencer
Site Experience FeedbackNov 11, 2026
all good! i bought something for my partner
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Moses
Site Experience FeedbackNov 11, 2026
Easy to find and easy to purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
ShankHill
Site Experience FeedbackNov 11, 2026
I wish I was able to order directly from the app; however, the app automatically takes you to the online site, which I appreciate. I like the organization throughout the website; however, when picking which license to browse, I wish I could select multiple options in one instance instead of it resetting each time. Not bad overall. Not going to complain about anything of the sort. As far as the product, this Coraline tumbler is adorable. I've been eyeing it for a bit. Very affordable compared to most other tumblers.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Blue
Site Experience FeedbackNov 11, 2026
Good website, good selection of items.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dede
Site Experience FeedbackNov 11, 2026
everything was good nothing back to say
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackNov 11, 2026
Enjoyed choosing from a good variety of different styles and options. Perfect shop for gifts and collectibles. Found what i was looking for within minutes the only. The only stressful part was choosing which one to get!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
H
Site Experience FeedbackNov 11, 2026
First product I was looking at was sold out by the time I was ready to purchase today, but the new choice bought may actually be more what I was looking for… so, worth waiting another day to buy!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Gabriella
Site Experience FeedbackNov 11, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Logan
Site Experience FeedbackNov 11, 2026
It was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pookie
Site Experience FeedbackNov 11, 2026
it was good but i do wish there is more selection for nipple piercings
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
The Fallen
Site Experience FeedbackNov 11, 2026
It's not bad better then I thought.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Wisplebud
Site Experience FeedbackNov 11, 2026
Had an easy time finding what I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackNov 11, 2026
Easy to use, no freezing or issues, simple checkout
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Viv
Site Experience FeedbackNov 11, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Latinagirl_88
Site Experience FeedbackNov 11, 2026
Everything was good. I just didn't think it would be so expensive close to $100.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meep
Site Experience FeedbackNov 11, 2026
I wish you could use promo codes for sales and free shipping together
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Dj
Site Experience FeedbackNov 11, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lx
Site Experience FeedbackNov 11, 2026
wonderful and streamlined, the first time discount was fantastic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robgon
Site Experience FeedbackNov 11, 2026
Good easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
It’s good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
law
Site Experience FeedbackNov 11, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adonis K
Site Experience FeedbackNov 11, 2026
Good, satisfying and easy experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
JZamora6
Site Experience FeedbackNov 11, 2026
I searched for something I had looked at before an it didn't pop up. Luckily it was in my previous searches. Weird.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CPerk
Site Experience FeedbackNov 11, 2026
Absolutely great, had no issues and easily got what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonell
Site Experience FeedbackNov 11, 2026
it was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Duckling
Site Experience FeedbackNov 11, 2026
Overall online order was smooth and i like the discrete packaging
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moon
Site Experience FeedbackNov 11, 2026
its good :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silver
Site Experience FeedbackNov 11, 2026
Overall, it was fairly simple. I was a little frustrated that I couldn't find out the durations of the current and upcoming promotions, but the rest of the experience went well and was easy to complete.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Goober
Site Experience FeedbackNov 11, 2026
I love this website and they helped me out so much without having to go in person!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mompurrfect
Site Experience FeedbackNov 11, 2026
Thanks for always having the items we like. We love your products, website and IRL location in Independence, MO.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jacob burger
Site Experience FeedbackNov 11, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mich
Site Experience FeedbackNov 11, 2026
Wonderful experience !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ella
Site Experience FeedbackNov 11, 2026
Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackNov 11, 2026
Checkout was quick & easy with already remembering important details for me to make it easier to check out. If I don’t have my card on me I use PayPal to pay and it works out great for me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FairQ
Site Experience FeedbackNov 11, 2026
It was great. The item was very quick and easy to find and very much on them for what I was wanting overall great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ForeverLoved123
Site Experience FeedbackNov 11, 2026
Had a great and easy time on this site
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 11, 2026
My kid wanted a mini skirt online I did get it for her which she loves it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tanybear
Site Experience FeedbackNov 11, 2026
The experience was over all okay honestly just wish things were so expensive
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jared
Site Experience FeedbackNov 11, 2026
interacting with the website was very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Crossdresser98
Site Experience FeedbackNov 11, 2026
Was pretty straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OklaGnomie
Post-Delivery FeedbackNov 11, 2026
I was on the hunt for a lava lamp and Spencer’s had the best selection! With what seemed to be the highest quality. I’m very pleased with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
anaya
Site Experience FeedbackNov 11, 2026
this honestly was really easy to do. i’d say i would recommend this!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Maggie
Site Experience FeedbackNov 11, 2026
easy to use
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Danny
Site Experience FeedbackNov 11, 2026
Amazing 10/10 will be buying again from this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
It was fast easy and efficient I'm satisfied
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8