Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 4,212 verified post-delivery reviews on Bizrate.
Spencer's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 72% |
 Neutral | 10% | 10% |
 Negative | 15% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,542
Gatopolo
Site Experience FeedbackNov 8, 2026
En lo que veo esta bien
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 8, 2026
Was easy to interact with and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Goodsoup67
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Sage
Site Experience FeedbackNov 8, 2026
Everything was great. Easy to find what I needed. And found much variety which I loved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivy
Site Experience FeedbackNov 8, 2026
Good- so many options x a coupon! Bad- had issues with card company not on you guys!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ally
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kingpin
Site Experience FeedbackNov 8, 2026
10/10
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Donk
Site Experience FeedbackNov 8, 2026
I think having a app would be nice cause I keep accidentally closing the tab.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jean
Site Experience FeedbackNov 8, 2026
quick, easy and pleasant experience :)
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
Great experience and hope for the same experience in the future!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SG26
Site Experience FeedbackNov 8, 2026
I had a good experience overall making my last two purchases here on spencer's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chingon7
Site Experience FeedbackNov 8, 2026
Very great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Blue
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
De$$$
Site Experience FeedbackNov 8, 2026
I love shopping here!! Great products, cool vibes! :))
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juju
Site Experience FeedbackNov 8, 2026
love the website makes everything easy and descret which I love
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Melly
Site Experience FeedbackNov 8, 2026
I like that spencers caters to multiple audiences. The website and filters were easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Luna
Site Experience FeedbackNov 8, 2026
Fairly easy to navigate and figuring where/how items are available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 8, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
My sons has autism he is 15 and he loves ugly sweaters from Spencer’s no where eslse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kaz
Site Experience FeedbackNov 8, 2026
yay happy :)
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Renee
Site Experience FeedbackNov 8, 2026
I always love me some spencers, the website is very to the point and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
poppy2334
Site Experience FeedbackNov 8, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luis
Site Experience FeedbackNov 8, 2026
I love Spencer's. Great quality. Keep it up
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Wayne428
Site Experience FeedbackNov 8, 2026
Overall it was a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L.G.
Site Experience FeedbackNov 8, 2026
Website was very easy to use, no hassle or anything to make it difficult!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Br
Site Experience FeedbackNov 8, 2026
Overall good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
:P
Site Experience FeedbackNov 8, 2026
It was fine! Site was easy to manage!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coraline
Site Experience FeedbackNov 8, 2026
Easy to find item and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kiki
Site Experience FeedbackNov 8, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alex c
Site Experience FeedbackNov 8, 2026
i was considering two products and after reading the description for one of them i realized i no longer wanted it but the other product seemed good so i bought it, website is good and everything was easy to find and search for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mo
Site Experience FeedbackNov 8, 2026
I had a very easy and overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snowy
Site Experience FeedbackNov 8, 2026
It was very easy to navigate, very easy process to order as well.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bean
Site Experience FeedbackNov 8, 2026
Found something really funny and perfect for a Christmas present.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Connorrhea
Site Experience FeedbackNov 8, 2026
Bought some stockings for my dame, might get head for buying it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 8, 2026
Thing are but pricey but I love shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Vrose
Site Experience FeedbackNov 8, 2026
It is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kzzzkzzz
Site Experience FeedbackNov 8, 2026
i always have a great experince when it comes to spencers if its online or store i love this store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sexcii Beast
Site Experience FeedbackNov 8, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
User
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
MZ
Site Experience FeedbackNov 8, 2026
Smooth, no lag, I liked that it didn’t make me search for the coupon.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Wedmar
Site Experience FeedbackNov 8, 2026
Found what I wanted for cheap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Motomomma50
Site Experience FeedbackNov 8, 2026
I was able to find what I needed easily
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Stihwithadih
Site Experience FeedbackNov 8, 2026
I honestly have no criticism I like it it's easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Des
Site Experience FeedbackNov 8, 2026
Its great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackNov 8, 2026
Found what i needed quickly, site runs smooth and ran into no difficulties.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
I have never had a bad experience ordering through Spencer’s online. I love how prices aren’t hidden. And I love how I got a coupon for free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lily
Site Experience FeedbackNov 8, 2026
I love spenders has a good website and great quality
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackNov 8, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10