Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,587 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 75% |
 Neutral | 11% | 11% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,739
Luis
Site Experience FeedbackAug 18, 2026
Purchase was quick and easy.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
chippy
Site Experience FeedbackAug 18, 2026
cool products online, need more of in my local store
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Vivian
Site Experience FeedbackAug 18, 2026
It felt pretty good. Definitely a bit laggy with the loading cricle popping up a lot which was very annoying. It also isn't the most polished website so it felt like a website from 2013.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Kai
Site Experience FeedbackAug 18, 2026
Found exactly what I needed for my Halloween costume but it said I would get free shipping with a promo code but I still had pay for shipping.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
KP
Site Experience FeedbackAug 18, 2026
No problem at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
Have glen/da always look at the parents when I go into the Spencer’s store .. took a dive and got them both with payments on PayPal love that option that’s the only way!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex C
Site Experience FeedbackAug 18, 2026
worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alyssa
Post-Delivery FeedbackAug 18, 2026
I ordered and forgot to change my shipping address and it couldn't be changed they said so it got delivered to my old address using fedex so I knew I wasn't getting it as it was even taken off the porch by the new tenant. So they sent me my order to the new address at no cost so I appreciated that. I wish it could have still been changed as soon as I ordered it so this wouldn't happen. Not a fan of fedex as I've had many bad experiences with them. I was surprised based on the photo they actually put it on the old porch because they I lived at that address they would deliver my stuff to couple houses down. Wish the shipping address was editable instead of sending it straight to the warehouse resulting in things like this happening again.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
B rad
Site Experience FeedbackAug 18, 2026
It was a Normal transaction
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Never
Site Experience FeedbackAug 18, 2026
Nice to be discreet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bailey
Site Experience FeedbackAug 18, 2026
great website response and easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenny S
Site Experience FeedbackAug 18, 2026
Everything was pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aj
Site Experience FeedbackAug 18, 2026
it was easy to find the items i wanted, i didnt quite understand how to input my gift card but i ended up figuring it out. overall it was a good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Boss
Site Experience FeedbackAug 18, 2026
Haven’t had a bad experience so far. This merchant has been adequate to my expectations.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Tritt
Site Experience FeedbackAug 18, 2026
Enjoy shopping
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Garcia
Site Experience FeedbackAug 18, 2026
It was great overall
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nobody
Site Experience FeedbackAug 18, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cornbread
Site Experience FeedbackAug 18, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ali
Site Experience FeedbackAug 18, 2026
I want to win please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babycakes
Site Experience FeedbackAug 18, 2026
It was a good experience. I was offered 20% off but i couldn’t figure out how to apply it.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mel
Site Experience FeedbackAug 18, 2026
I liked the experience wasn’t complicated and quick
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pp
Site Experience FeedbackAug 18, 2026
Mug good Handle fall off :(
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Phillip
Site Experience FeedbackAug 18, 2026
Doodoofart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny
Site Experience FeedbackAug 18, 2026
Good easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 18, 2026
Easy and fast purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HM
Site Experience FeedbackAug 18, 2026
Good it was very easy to get around the app
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josie
Site Experience FeedbackAug 18, 2026
I’m grateful to have a variety of Tees for my Horror night universal trip
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fargina
Site Experience FeedbackAug 18, 2026
easy to use and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Gift giver
Site Experience FeedbackAug 18, 2026
I had trouble putting in my discount code and it only accepted one, which was disappointing. Had what I was looking for in the right size. I preferred to pick up in store but wasn’t available
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Nab
Site Experience FeedbackAug 18, 2026
Navigation was fine, but try putting a filter for different franchises for easier navigation. Also, you need more descriptions for items; size and material help a lot
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
non o
Site Experience FeedbackAug 18, 2026
website seems a lil sketch, kinda scammy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sir Milkalot
Site Experience FeedbackAug 18, 2026
It went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 18, 2026
First time using this site. Super easy and smooth!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackAug 18, 2026
It was good and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Shin
Site Experience FeedbackAug 18, 2026
Very easy to look around the site found everything I need
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 18, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
mary kreiburg's spouse
Site Experience FeedbackAug 18, 2026
The website runs smoothly, there were no errors with my checkout, and everything was quite easy to navigate. Overall a pretty good experience, I was just mildly surprised by the shipping cost.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kliicks
Site Experience FeedbackAug 18, 2026
Overall experience was good. I do wish that you could just shop from the app instead of having to make purchases online on the website.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Leo
Site Experience FeedbackAug 18, 2026
I’m really happy with how quickly my purchase went and am very exited for my bag
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Wow
Post-Delivery FeedbackAug 18, 2026
I didn’t get everything I ordered missing my hoodie
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Naomi
Site Experience FeedbackAug 18, 2026
Found everything I wanted fairly easily, website was easy to navigate and descriptions of products were very detailed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tarheelsgurl
Site Experience FeedbackAug 18, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mud man
Site Experience FeedbackAug 18, 2026
Quick simple and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pink
Site Experience FeedbackAug 18, 2026
my interaction was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bails
Site Experience FeedbackAug 18, 2026
Th website was easy to navigate through and I was able to get what I wanted and what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitten
Post-Delivery FeedbackAug 18, 2026
actry30@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deaux
Site Experience FeedbackAug 18, 2026
Wasn’t sure this was the official site but overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lil courage
Site Experience FeedbackAug 18, 2026
There were only two bags left in stock, I was checking different locations to see where I had to pick the bag up from (and which would be less of a drive) because there was no delivery option at the time.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gage
Site Experience FeedbackAug 18, 2026
Yall good and got good products
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackAug 18, 2026
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10