Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 4,203 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 10% | 10% |
 Negative | 14% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,500
kiethecoolest
Site Experience FeedbackNov 6, 2026
too expensive tbh
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Munchie
Site Experience FeedbackNov 6, 2026
I am very happy with the options and how there are more afforodable options that look trustworthy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chelsbells
Site Experience FeedbackNov 6, 2026
my experience was overall very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grey657
Site Experience FeedbackNov 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
Easy peasy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DD
Site Experience FeedbackNov 6, 2026
It was a great experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phoenix
Site Experience FeedbackNov 6, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chrisea
Site Experience FeedbackNov 6, 2026
I actually bought something I liked lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackNov 6, 2026
It was good and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
RubenTea
Site Experience FeedbackNov 6, 2026
It was quick and wasted no time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janelly
Site Experience FeedbackNov 6, 2026
it was really easy i enjoyed it very much
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Tj
Site Experience FeedbackNov 6, 2026
It was easy. My favorite part of the online shopping experience is knowing the items charging time and active time along with the intensity and volume of the product. Its very informative and always helps me to make a decision.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jdh100168
Site Experience FeedbackNov 6, 2026
Easy and smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susie
Post-Delivery FeedbackNov 6, 2026
This was my first online order with Spencer's. Everything went smoothly and I recommend them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Lynn
Site Experience FeedbackNov 6, 2026
I had to add things to my save for later....out of 30 items only the last 10 saved! I planned on buying every item jus different transactions...now idk becuz I would have e to go find everything again.not cool at all
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 6, 2026
Other than paying it was a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 6, 2026
I only look when I know there is a coupon or sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
a
Site Experience FeedbackNov 6, 2026
a
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Russo
Site Experience FeedbackNov 6, 2026
Shopped for something specific and found it and purchased it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Emmett
Site Experience FeedbackNov 6, 2026
I enjoyed the variety of different horror themed merchandise I had to select from. I did have to wait to order this as in October it was sold out. I also would’ve liked to see more options for themed foot wear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abbyblueee
Site Experience FeedbackNov 6, 2026
really great! easy to navigate and was able to get free shipping
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Art
Site Experience FeedbackNov 6, 2026
It was way too easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Audrey
Site Experience FeedbackNov 6, 2026
i found what i was looking for through the main home page and then browsed until i found exactly what i wanted
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
APK1N6
Site Experience FeedbackNov 6, 2026
Easy to use. Lots of info available about all the products. Love that I'm able to use PayPal pay in 4 on the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Siena
Site Experience FeedbackNov 6, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Newt
Site Experience FeedbackNov 6, 2026
It was easy and private
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackNov 6, 2026
It’s was pretty good easy and quick I like the option of Apple Pay helps me not have to type in my card numbers
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Keith
Site Experience FeedbackNov 6, 2026
found exactly what inwnated when searched for it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Haloo
Site Experience FeedbackNov 6, 2026
it was easy to navigate and had sales on things and a variety. extcited to use the ne wtoys with mt partner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackNov 6, 2026
Very nice experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackNov 6, 2026
I liked how easy it was to navigate however the site kept freezing or not loading a lot.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
A
Site Experience FeedbackNov 6, 2026
It was good website loaded up fast and didn’t glitch on me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 6, 2026
It was helpful
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dreux
Site Experience FeedbackNov 6, 2026
Its very easy to navigate and i just love Spencer's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackNov 6, 2026
It was well understood
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sammy
Site Experience FeedbackNov 6, 2026
it was pretty easy to work with and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Izzy
Site Experience FeedbackNov 6, 2026
I really think that the website is very user friendly, easy to use, and pretty good to find items overall. I do wish they had more sizes XL+ and options for binders, but the options they do have already is fine. I would highly recommend this website to people! :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
KayEm
Site Experience FeedbackNov 6, 2026
Quick to navigate, always easy. Don’t like having to shop from the website, app availability for shopping would be nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ham
Site Experience FeedbackNov 6, 2026
like the website. got a coupon for free shipping that’s cool thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 6, 2026
n/a
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
google
Site Experience FeedbackNov 6, 2026
good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Opncdy
Site Experience FeedbackNov 6, 2026
Good. Had The Boys merch. I wanted it.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Gibby
Site Experience FeedbackNov 6, 2026
Absolutely no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
Love Spencer’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My
Site Experience FeedbackNov 6, 2026
A little outdated
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Yaya
Site Experience FeedbackNov 6, 2026
It was great i was able to get what i needec quickly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BB
Site Experience FeedbackNov 6, 2026
Do not share my information!!!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love23
Site Experience FeedbackNov 6, 2026
Amazing service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10