Spencers Customer Reviews
Spencers holds a 8.7/10 overall rating based on 3,176 verified post-delivery reviews on Bizrate.
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 73% |
 Neutral | 12% | 12% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,143
Queen
Site Experience FeedbackJun 29, 2026
The website was smooth, no errors. The only problem was I had to link the website to the app, which was kinda of annoying and redundant process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nai
Site Experience FeedbackJun 29, 2026
It is an okay experience, though I still cannot figure out how to add things to my wish list
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Shaggy
Site Experience FeedbackJun 29, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jorge
Site Experience FeedbackJun 29, 2026
Fast knew what I want right to the product then ordered easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Izzy
Site Experience FeedbackJun 29, 2026
The website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Lolo
Site Experience FeedbackJun 29, 2026
Password difficulty confusion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Good and fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
twizzler
Site Experience FeedbackJun 29, 2026
Was a bit difficult to place my order through klarna
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
River
Site Experience FeedbackJun 29, 2026
Overall Great! No Bugs and the filters helped me find what I wanted asap!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dk
Site Experience FeedbackJun 29, 2026
I loved how easy it was to navigate and get through check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sambo
Site Experience FeedbackJun 29, 2026
I like the selection, I hadn’t seen them before. Wish there were a few more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lady
Site Experience FeedbackJun 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eulalalie
Site Experience FeedbackJun 29, 2026
I enjoyed the websites layout. It is simple and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackJun 29, 2026
Cool stuff. Reasonable prices. Glad I can pay online & pick up in store
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Daboomshroom
Site Experience FeedbackJun 29, 2026
Website is fully functional and the ideas are detailed well enough. Could use more clothing items. 3.5/5
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Nick J
Site Experience FeedbackJun 29, 2026
I Love all the Ghost Face merch, one of the best decisions ever was to carry the Scream line all year. Spencers really beats the quoted "deals" from amazon prime day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dre
Site Experience FeedbackJun 29, 2026
It was great loved the organization
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EJay
Site Experience FeedbackJun 29, 2026
pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zee
Site Experience FeedbackJun 29, 2026
The experience online was easy and I liked how it showed the prices before and now. It’s easy to navigate through the website and I liked how it shows how popular the item is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lizzie
Site Experience FeedbackJun 29, 2026
n/a
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ev
Site Experience FeedbackJun 29, 2026
It was super fast and easy i loved the overall experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 29, 2026
Meh...
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
cxnt
Site Experience FeedbackJun 29, 2026
Best.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kish
Site Experience FeedbackJun 29, 2026
Loved it, easy to buy and pay.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Vivi
Site Experience FeedbackJun 29, 2026
was great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Morgan
Site Experience FeedbackJun 29, 2026
I got one similar when I was younger but I didn't wear it much because I got it in a medium and I hate wearing clothes that actually fit, so I decided to get it in the biggest size because I dress like a late 90s rapper. The website is pretty cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
becca
Site Experience FeedbackJun 29, 2026
this is my first time buying something for pick up online so I will see how it goes whenever I go to the store to pick it up tomorrow overall, the experience was good and fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gabe
Site Experience FeedbackJun 29, 2026
great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackJun 29, 2026
no
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Samone
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Solezy
Site Experience FeedbackJun 29, 2026
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wonder
Site Experience FeedbackJun 29, 2026
Amazing as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VenillaNinja
Site Experience FeedbackJun 29, 2026
Easy simple check out and flow I had no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackJun 29, 2026
Everything went smooth I have no problems
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Benito67
Site Experience FeedbackJun 29, 2026
Overall easy experience but the mobile site does seem a bit outdated. I would come back for future purchases though!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
JJ
Site Experience FeedbackJun 29, 2026
if ordering today before 4:00 expect to order within a couple hours
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 29, 2026
Not many selections for what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lima
Site Experience FeedbackJun 29, 2026
easy to direct and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 29, 2026
Easy to find what I’m looking for and smooth process during purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katey
Site Experience FeedbackJun 29, 2026
Amzing website very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bijoux
Site Experience FeedbackJun 29, 2026
I enjoyed my experience today, fast, and just want I needed
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
DLS
Site Experience FeedbackJun 29, 2026
Went great and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bri
Site Experience FeedbackJun 29, 2026
It was good I wish the checkout and total cost was a bit more clear it took a second to find it but everything else went smoothly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Skully
Site Experience FeedbackJun 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nessi
Post-Delivery FeedbackJun 29, 2026
I ordered a package and it came extremely fast with no damage and a printed out receipt. 10/10. The tracking is on point too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chapis
Post-Delivery FeedbackJun 29, 2026
The material and the quality are very good, but my shirts arrived stained from the left sleeve after that everything was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 29, 2026
Easy to use and quick check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johobumba
Site Experience FeedbackJun 29, 2026
I had a very easy and fast time finding and navigating the website and they have some great stuff for relationships spice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A