Spencers Customer Reviews
Spencers holds a 8.7/10 overall rating based on 3,167 verified post-delivery reviews on Bizrate.
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 73% |
 Neutral | 12% | 12% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,154
Matt
Site Experience FeedbackJun 28, 2026
Overall really easy purchase process and looking forward to trying out products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zod
Site Experience FeedbackJun 28, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loo
Site Experience FeedbackJun 28, 2026
Boring website layout
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bree
Site Experience FeedbackJun 28, 2026
The survey was very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brooks
Site Experience FeedbackJun 28, 2026
I think the website is laid out very well. did have some problems with my sign up promotion code it didn’t work. the product selection and pricing is nice. affordable gender affirming care is always amazing and it can be discreet so I will be using spencer’s for binders
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Testdummy
Site Experience FeedbackJun 28, 2026
It was really easy to shop for and I felt i could stay safe with my purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Graz
Site Experience FeedbackJun 28, 2026
I would recommend Spencer’s online shop, Everything is organized & easy to find while using the search engine. All the categories & price options are convenient for gifts & personal shopping. Good for every occasion & it’s fast to ship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Scorpi
Site Experience FeedbackJun 28, 2026
I wish there were more nose hoop options.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Rere
Site Experience FeedbackJun 28, 2026
The website is very user friendly, with a million sub categories to find exactly what you need which I very much appreciate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
donaldtrump
Site Experience FeedbackJun 28, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Good online shopping. No hassle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cupcake007
Site Experience FeedbackJun 28, 2026
Heard great things about this company. Looking forward to seeing what they have to offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spiritly
Site Experience FeedbackJun 28, 2026
I love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adison
Site Experience FeedbackJun 28, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chaychel
Site Experience FeedbackJun 28, 2026
Ordering with the website was fast and easy and I was able to complete my set of beetlejuice plushies by finding one in store and the matching partner to it online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackJun 28, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Goofygirl12
Site Experience FeedbackJun 28, 2026
It was simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hineko
Site Experience FeedbackJun 28, 2026
My experience on the website was good. The search function works well and I was able to find exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ayrashmoney
Site Experience FeedbackJun 28, 2026
Easy checkout and easy to access the products that I wanted to get.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
n/a
Site Experience FeedbackJun 28, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
borcky
Site Experience FeedbackJun 28, 2026
thanks for the free jewelry!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Special K
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 28, 2026
I couldn't get what I wanted at the store. This was better.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Josh
Site Experience FeedbackJun 28, 2026
B
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Bunny
Site Experience FeedbackJun 28, 2026
Not bad, found what I was looking for fast.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Emily
Site Experience FeedbackJun 28, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rissa
Site Experience FeedbackJun 28, 2026
Easy to check out and cut straight to the point
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rocial
Site Experience FeedbackJun 28, 2026
I love the place & the employees are vary respectful & vary atractive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivan
Site Experience FeedbackJun 28, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unicorn Passion
Site Experience FeedbackJun 28, 2026
My husband had prostate surgery and I am looking for a pump and your sight was very helpful in choosing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jaz
Site Experience FeedbackJun 28, 2026
My interaction was good and I liked the overall format of the website, I just with the sales tax was calculated earlier in the payment process but I liked the options for coupon codes upon checkout.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lilly
Site Experience FeedbackJun 28, 2026
It was really easy to use and find what I needed, no conplaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitty
Site Experience FeedbackJun 28, 2026
Frankly it was quite easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tony
Site Experience FeedbackJun 28, 2026
Easy looking
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lilly
Site Experience FeedbackJun 28, 2026
Super easy and fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJun 28, 2026
Easy to navigate
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackJun 28, 2026
It was easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Retro
Site Experience FeedbackJun 28, 2026
decent interaction, item was a bit pricey but that's what you should expect for good quality.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mrs.123
Site Experience FeedbackJun 28, 2026
Super quick and easy to find what I was looking for!! I'll definitely be ordering online again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Youlookitup
Site Experience FeedbackJun 28, 2026
Need more kinks!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Youlookitup
Site Experience FeedbackJun 28, 2026
I cant wait!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackJun 28, 2026
Had a good experience everything was easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
big guy
Site Experience FeedbackJun 28, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 28, 2026
The process is relatively easy
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MF
Site Experience FeedbackJun 28, 2026
N/a
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM
Site Experience FeedbackJun 28, 2026
I was able to find everything i needed pretty quickly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
It was an amazing experience because I got a good deal on my hoodie and I got free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Akim
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10