Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,533 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 11% | 11% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,457
BlueGutz
Site Experience FeedbackAug 12, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
yayyy
Site Experience FeedbackAug 12, 2026
It was good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brody
Site Experience FeedbackAug 12, 2026
It was very simple and user friendly to get through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackAug 12, 2026
Website was okay, just would like for the store to have more items in stock because shipping is kinda pricey online. I would have love to see more photos of the item. I was shopping for a Tumblr but had no information regarding the inside of the Tumblr. etc. I was happy that at least it was available.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Weasel
Site Experience FeedbackAug 12, 2026
It offered me a discount code and I put it the code and it told me it didnt exist but maybe I was using if wrong
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shouji_San
Site Experience FeedbackAug 12, 2026
I searched for a gift and found something appropriate and proceeded to purchase and ship. It was a very smooth process. My only complaint is that I didn't see a gift wrap option available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aly
Site Experience FeedbackAug 12, 2026
Very good overall no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackAug 12, 2026
It was a smooth and easy purchase. The website was easy to use and I found just what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tamtam
Site Experience FeedbackAug 12, 2026
i had a easy find with what i needed, i recently had a house fire and wanted new merch im glad to find the ones i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Please don’t publish any of my comments
Site Experience FeedbackAug 12, 2026
It was great, thanks for making my shopping experience easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sora
Site Experience FeedbackAug 12, 2026
It was a nice website which gives you all the details you need to know and it is simple to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tato
Site Experience FeedbackAug 12, 2026
it went good, it was on my phone so it got a bit laggy
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Coffeewolfking
Site Experience FeedbackAug 12, 2026
It was good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Allie G
Site Experience FeedbackAug 12, 2026
It was amazing!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
Pandaz
Site Experience FeedbackAug 12, 2026
Pretty good if Google pay was an express option that would have been nice but it was still a nice experience and there was a very few for free shipping
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Greg
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rae
Site Experience FeedbackAug 12, 2026
It was more than casual and I was able to make a quick and simple perchance without any pressure. Overall, it was a pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jay
Site Experience FeedbackAug 12, 2026
great and super easy to pick up in store will be shopping again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cassandra
Site Experience FeedbackAug 12, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Easy to use and knew what I wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chicken jockey
Site Experience FeedbackAug 12, 2026
It was very good and easy to access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
O-EXTRA
Site Experience FeedbackAug 12, 2026
It was pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Soto family
Post-Delivery FeedbackAug 12, 2026
Love the Dora backpack great price and great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
A
Site Experience FeedbackAug 12, 2026
It was simple and easy. I wish I could filter for if the product is available in the store location I chose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
fanfavd
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Scar24
Site Experience FeedbackAug 12, 2026
Smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat
Site Experience FeedbackAug 12, 2026
Everything was easy to find and deals were reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessica
Site Experience FeedbackAug 12, 2026
Good, easy hopefully secure a lot of payment options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackAug 12, 2026
I found that I had to search for the item I was looking for, the category was troubling to find. But overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kimberly Lopes
Post-Delivery FeedbackAug 12, 2026
I like that they have the year warranty on spicy products. Whenever it goes out I can just contact them, show proof of receipt and they can send me a new one. I appreciate that because they don’t make it a hassle and I have bought more products from here because of that.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Zay
Site Experience FeedbackAug 12, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Ameila
Site Experience FeedbackAug 12, 2026
I think my experience was delightful.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Angelica
Site Experience FeedbackAug 12, 2026
It was quick and easy and straightforward. I was able to search a vague description and it showed me many helpful options! I will purchase from the online store again.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
emy
Site Experience FeedbackAug 12, 2026
It was a very good experience. They have almost everything you need, great deals and good explanations regarding quality. 10/10 would recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lili
Site Experience FeedbackAug 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackAug 12, 2026
Easy to navigate, fast and efficient check out, shipping no longer than a week is ALWAYS great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
ang
Site Experience FeedbackAug 12, 2026
It was a good interaction i found what i was looking for and have bought it.pricing was decent and the availability of selection would’ve been nice to have more but understand that items sell out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicki
Site Experience FeedbackAug 12, 2026
Great fast and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Seasalt
Site Experience FeedbackAug 12, 2026
I am so beyond excited that y'all got BBNO$ shirts in, I have been holding onto a birthday free t shirt coupon since last year, and it feels like it was for this moment. I am so happy that I was able to transfer it to my online account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edgar
Site Experience FeedbackAug 12, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Fun store
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Tani
Site Experience FeedbackAug 12, 2026
Was easy too maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maxx
Site Experience FeedbackAug 12, 2026
Website is easy to navigate, lots of sales, good coupons
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Merp
Site Experience FeedbackAug 12, 2026
Great time shopping and very excited to receive my order!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Allie
Post-Delivery FeedbackAug 12, 2026
I really loved my shirts that came in and it was the bestest thing to wait for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brooklynn
Site Experience FeedbackAug 12, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10