Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 3,531 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 11% | 11% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,445
Online Shopper
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Henrymag
Site Experience FeedbackAug 11, 2026
Wasn't able to use my 20% discount code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tyler
Site Experience FeedbackAug 11, 2026
It was very easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jenna
Site Experience FeedbackAug 11, 2026
it was good, i didn’t have any issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
LAT
Site Experience FeedbackAug 11, 2026
It was fairly easy to use
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Shoot
Site Experience FeedbackAug 11, 2026
It was nice and easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rizzle
Site Experience FeedbackAug 11, 2026
Very easy to navigate Spencers had exactly what I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mac
Site Experience FeedbackAug 11, 2026
The website is good easy to navigate and find what you need.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lucy
Site Experience FeedbackAug 11, 2026
It was all good there was too many things I wanted to buy, but I'm satisfied with my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey mouse
Site Experience FeedbackAug 11, 2026
It was all good until I tried to pay and it sent it to the wrong address
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ckel
Site Experience FeedbackAug 11, 2026
It was hard to find specifically band tees.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucille
Site Experience FeedbackAug 11, 2026
Awesome sauce
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
astro
Site Experience FeedbackAug 11, 2026
hi i bought this stuff out of curiosity. testing my personal boundaries and exploring what i like or whatever. terrified? yeah but this place has always been supportive of that stuff so i thought why not. everything was nice. about 40 dollars maybe minus the shipping and taxes. pretty cheap and you can get everything you need as well!!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jer
Site Experience FeedbackAug 11, 2026
It was great
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max Minster
Site Experience FeedbackAug 11, 2026
It was good. A little buffering when checking out and hard to find information on piercings. But I like all the available information on the sex and wellness things.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CJ
Site Experience FeedbackAug 11, 2026
It's all good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
SuperFreak
Post-Delivery FeedbackAug 11, 2026
I hadn’t been in Spencer’s for years and everytime I go in there I find cool t shirts, posters, belts, blankets & on and on, I forgot how much cool stuff they have I would highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
twinkletoes3000
Post-Delivery FeedbackAug 11, 2026
it’s alright but i don’t really get the satisfaction of what i’m looking for. I don’t know if i’m not doing it right or what but its alright
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 6
Jake
Site Experience FeedbackAug 11, 2026
Some of the items I want to buy we never in stock
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
Online Shopper
Post-Delivery FeedbackAug 11, 2026
One of my sex toys was damaged coming in. The lube I purchased was fine. I have not been contacted for a replacement
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 1
Chris
Site Experience FeedbackAug 11, 2026
Pretty good, nice and simple and just straight forward overall.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
SunChips
Site Experience FeedbackAug 11, 2026
It was good, I found all I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
liam
Site Experience FeedbackAug 11, 2026
very easy to use and access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lumpy1703
Site Experience FeedbackAug 11, 2026
Prices are reasonable online vs. in store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
angel
Site Experience FeedbackAug 11, 2026
I had an amazing interaction with Spencer’s they did a really good job
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Scarxlrd
Site Experience FeedbackAug 11, 2026
It was good very amazing service very discreet
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
NPC
Site Experience FeedbackAug 11, 2026
had trouble with the checkout card kept declining might have been my fault but i dont believe so
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThickNthirsty
Site Experience FeedbackAug 11, 2026
It was great! Super easy to apply the coupon which was very nice!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackAug 11, 2026
Amazing found what I was looking for and more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
PRQ
Site Experience FeedbackAug 11, 2026
It was good simple & easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Temple
Site Experience FeedbackAug 11, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dani
Site Experience FeedbackAug 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DP
Site Experience FeedbackAug 11, 2026
Had a good time because I found exactly the type of stuff I was looking for very fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
l
Site Experience FeedbackAug 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Henley
Site Experience FeedbackAug 11, 2026
It was a great experience. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David A
Site Experience FeedbackAug 11, 2026
Straightforward and simple took little to no time.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Claire
Site Experience FeedbackAug 11, 2026
It was very user friendly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Keith
Site Experience FeedbackAug 11, 2026
Great experience no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amy
Site Experience FeedbackAug 11, 2026
It was very easy to find the item, order it , apply the promo code , and than pay for my item. My item was very easy to find if I typed it in the search bar or went through drop down menu. I did both but just because I was looking for something else that was very similar so I used the drop down menu to keep looking for other types of games
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lightning
Site Experience FeedbackAug 11, 2026
Over shopping and selecting my products was easy. At check out, it would not allow me to apply my gift card. It would only accept my bank card.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Isa
Site Experience FeedbackAug 11, 2026
Website was easy to use. Their transparent and straightforward!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
S
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ShhhhhhhMeeee
Site Experience FeedbackAug 11, 2026
After searching through 40 pages of shirts and picking out 30 it kicked me off the site and wouldn’t let me return. I had to use different device and log in to continue. Than it wouldn’t let me save any to a wishlist for later. And the save for later deleted all my picks. So I have to go through all those pages to find the other items again next time. Other than that I like the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bl
Site Experience FeedbackAug 11, 2026
ok
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Rekkr
Site Experience FeedbackAug 11, 2026
It was great for my first time, I will be shopping more here
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lil
Site Experience FeedbackAug 11, 2026
The website interaction was fine, it did empty my cart at one point which was a bummer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lucifena
Site Experience FeedbackAug 11, 2026
Ehh
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bree
Site Experience FeedbackAug 11, 2026
Nothing to complain about
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ari
Site Experience FeedbackAug 11, 2026
so amazing Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10