Spencers Reviews - 3,149 Post-Delivery Reviews - 8.7/10
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 72% |
 Neutral | 12% | 11% |
 Negative | 13% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,046
slimoogie
Site Experience FeedbackJun 24, 2026
The website is very helpful and easy to travel in. I found my items very quickly prior to me personally keep losing them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VJ
Site Experience FeedbackJun 24, 2026
I was able to find exactly what I was trying to look for, so good organization.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Red
Site Experience FeedbackJun 24, 2026
Great experience. Product was easy to find and purchase.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
crm
Site Experience FeedbackJun 24, 2026
website was easy to navigate. i found the exact bioflex jewelry i needed! the coupon code was a great bonus!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bangbang
Site Experience FeedbackJun 24, 2026
Its good and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CosmoCupps
Site Experience FeedbackJun 24, 2026
Love all the fun variety of items! Spencer's has always been my favorite store in our mall!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Love it super easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lemon
Site Experience FeedbackJun 24, 2026
Very good easy find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twin
Site Experience FeedbackJun 24, 2026
Fye
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Apollo
Site Experience FeedbackJun 24, 2026
This was the cheapest price for this product
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
88mae88
Site Experience FeedbackJun 24, 2026
Very good for the first time using it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Elijah
Site Experience FeedbackJun 24, 2026
Very easy to navigate and find what I was looking for and more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mak
Site Experience FeedbackJun 24, 2026
I couldn’t drive to the store and the website made it easy to buy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lee
Site Experience FeedbackJun 24, 2026
Yalljust need different styles of jewelry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom rocks!
Site Experience FeedbackJun 24, 2026
Was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigBaby110
Site Experience FeedbackJun 24, 2026
First time ordering and it was super easy and very well will be recommending to others
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mack
Site Experience FeedbackJun 24, 2026
it was great !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
ZombieGirlx
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wannapla75
Site Experience FeedbackJun 24, 2026
Not bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Website was easy to navigate, pretty good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Star
Site Experience FeedbackJun 24, 2026
Amazing product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Good, wish there was a little more discount with today's prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jdmother
Site Experience FeedbackJun 24, 2026
Website was very easy to use. Very intuitive and easy to navigate. It was very easy to find when I was looking for and search through inventory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sloth
Site Experience FeedbackJun 24, 2026
Everything was wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackJun 24, 2026
Wish u guys had same day delivery
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 1
Ryker
Site Experience FeedbackJun 24, 2026
It was good, except the Finn hat being $20 and the Jake hat being $40 even though they’re basically the same
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mousey
Site Experience FeedbackJun 24, 2026
Everything was very well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
leonbablo
Site Experience FeedbackJun 24, 2026
Interaction was very easy and the website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Scootdawg
Site Experience FeedbackJun 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee5treet800
Site Experience FeedbackJun 24, 2026
Very easy good deals thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Cy
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
JDall
Post-Delivery FeedbackJun 24, 2026
The delivery arrived a whole week earlier than expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
M
Site Experience FeedbackJun 24, 2026
Easy to use, user-friendly website! Tons of options to pick from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raven
Site Experience FeedbackJun 24, 2026
It was easy to find an adult toy for myself for the first time. I was able to find something affordable and not intimidating to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Nnnnoooo
Site Experience FeedbackJun 24, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJun 24, 2026
good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJun 24, 2026
I love the Spencer's website, it's very easy to navigate and they have a lot of good deals on clearance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
menay
Site Experience FeedbackJun 24, 2026
The order and interaction when purchasing with the website was really easy and quick. I was able to find what I wanted in a second and order process was just as quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackJun 24, 2026
My granddaughter went into the store for the first time and was very exited for all of the cool items. I am so happy I am able to purchase online and have them shipped directly to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackJun 24, 2026
Was very simple and easy no complaints
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
BK
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dudebro1429
Site Experience FeedbackJun 24, 2026
Was very good first time but idk scared
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
slayboots
Site Experience FeedbackJun 24, 2026
It was nice!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CGK Pearce
Site Experience FeedbackJun 24, 2026
No issues loved the selection of ICP items. Would love to see the charms come back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sal
Site Experience FeedbackJun 24, 2026
The site had a bunch of cool shirts. Bought one for 4th of July
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
The website was easy to navigate and the items are easy to find.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vsterkster
Site Experience FeedbackJun 24, 2026
Nice n easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vampykitty
Site Experience FeedbackJun 24, 2026
You need bigger sizes
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
alexid
Site Experience FeedbackJun 24, 2026
pretty smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10