Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,489 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 75% |
 Neutral | 12% | 11% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,244
Bitaloaw
Site Experience FeedbackAug 6, 2026
Pretty good, good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chickachickablat
Site Experience FeedbackAug 6, 2026
None of my promo codes worked, a crew member gave me an active one and it still didn’t work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackAug 6, 2026
I loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baldtruth
Site Experience FeedbackAug 6, 2026
Cool beanies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ny
Site Experience FeedbackAug 6, 2026
Overall easy process. Chose and purchased everything in just a couple minutes with no issues. Very easy instructions and directions and nice selection of things in each category.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam Cat
Site Experience FeedbackAug 6, 2026
Great. Love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gena
Site Experience FeedbackAug 6, 2026
It was super easy to navigate. Found what we needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackAug 6, 2026
I've got nothing to say on this because I knew what I wanted I got it nothing more nothing less.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Anna
Site Experience FeedbackAug 6, 2026
It was good everything is in front of you including any questions you may have making the shopping experience easier then many other places
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Onyx
Site Experience FeedbackAug 6, 2026
It all went smoothly I felt very appreciated as a customer the app was very easy to navigate and very enticing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saggynutts45
Site Experience FeedbackAug 6, 2026
Amazing i wish they had more backpacks in stock but i was late buying them so overall it was good i still got one of my favorite backpacks so its all good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Laggerler
Site Experience FeedbackAug 6, 2026
Good but the website needs to be updated more for backpacks that are no longer listing.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Doobie
Site Experience FeedbackAug 6, 2026
N/a
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
m
Site Experience FeedbackAug 6, 2026
it was good, i went to the website through my phone and it was still very easy to navigate and not glitchy/laggy at all. there were many options for what i was looking for and there were nice coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dee
Site Experience FeedbackAug 6, 2026
i had a good experience with them, and enjoyed online shoopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mek
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brittany
Site Experience FeedbackAug 6, 2026
Good Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimprz
Site Experience FeedbackAug 6, 2026
It was all good and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hhhhhhhhhh
Site Experience FeedbackAug 6, 2026
I found it easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LK
Site Experience FeedbackAug 6, 2026
The PayPal option did not work for me but this was otherwise a decent experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
h
Site Experience FeedbackAug 6, 2026
j
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cj
Site Experience FeedbackAug 6, 2026
Great product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sage
Site Experience FeedbackAug 6, 2026
It was pretty good, had a good time finding what I wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amendi
Site Experience FeedbackAug 6, 2026
Great super easy, love the sale. Wish we were able to stack coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
turtle
Site Experience FeedbackAug 6, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dropydog
Site Experience FeedbackAug 6, 2026
My interaction went well I had an easy time navigating the site and found product well with very clear descriptions
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Alex
Site Experience FeedbackAug 6, 2026
Na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ave
Site Experience FeedbackAug 6, 2026
Very easy purchase glad they have different payment options
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
NinjaWolf43
Site Experience FeedbackAug 6, 2026
I found exactly what I was looking for Spencer's have a good selection on t shirts 😁
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 6, 2026
good
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Jelly M
Site Experience FeedbackAug 6, 2026
I have no complaints. It was easy and very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thi
Site Experience FeedbackAug 6, 2026
It was a quick search process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ann
Site Experience FeedbackAug 6, 2026
it was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pickle tickler
Site Experience FeedbackAug 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackAug 6, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phoenix
Site Experience FeedbackAug 6, 2026
Found everything I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ridonkulas
Site Experience FeedbackAug 6, 2026
Good! Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JACK CJ
Site Experience FeedbackAug 6, 2026
good shopping experience just wished yall offered free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackAug 6, 2026
It was easy to order items without much hassle. Items were varied and looked of good quality. Price seemed a bit higher than I would usually go for, but when something is worth it it’s worth it.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gaither
Site Experience FeedbackAug 6, 2026
Everything think went as expected
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
AbbyTheG
Site Experience FeedbackAug 6, 2026
Over all I’m Satisfied with how easy it was to place my order and free shipping won’t take long which im glad about and although it was my first time ordering online it made it super easy and convenient for me and I plan to do so again in the future 10/10
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 6, 2026
it went good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma
Site Experience FeedbackAug 6, 2026
Very easy to navigate. Made purchase simple so i did complete purchase quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Grate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sexyhusband29
Site Experience FeedbackAug 6, 2026
It was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mommof7
Site Experience FeedbackAug 6, 2026
Great experience, super easy and fast! Great coupons also
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kern
Site Experience FeedbackAug 6, 2026
good experience not hard to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10