Spencers Reviews - 3,139 Post-Delivery Reviews - 8.7/10
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 71% |
 Neutral | 12% | 12% |
 Negative | 13% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 51,977
Mads
Site Experience FeedbackJun 22, 2026
it was super easy!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chelsea
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Not so Happy
Post-Delivery FeedbackJun 22, 2026
I purchased a sex toy for my wife and it doesn’t work and trying to chat with Spencers is a big problem. How can I get a replacement since it’s broken
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
Charlie
Site Experience FeedbackJun 22, 2026
It was alright hoe
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Kay
Site Experience FeedbackJun 22, 2026
Easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
starkeeper
Site Experience FeedbackJun 22, 2026
the online website is very organized and I enjoyed looking through the clearance!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sammi
Site Experience FeedbackJun 22, 2026
It’s was very easy to do what i needed to do but your shipping prices are CRAZY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ketan
Site Experience FeedbackJun 22, 2026
While there are lots of categories to search through, I actually was very very pleased with it. Detailed searching and categorization is incredibly helpful! The only thing that bothered me is that a lot of the "cartilage piercing" section had helix and industrial piercing products that were not in their own "Helix" and "Industrial barbell" categories.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Beatrice
Site Experience FeedbackJun 22, 2026
Very clear sorting criteria and filtering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lonely Hawk
Site Experience FeedbackJun 22, 2026
No comments
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JP
Site Experience FeedbackJun 22, 2026
Love buying from Spencer’s, this is my first time ordering online though and it was pretty smooth
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bluebear
Site Experience FeedbackJun 22, 2026
Easy to use and good discounts/promotions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luke
Site Experience FeedbackJun 22, 2026
Its june and as a fellow fruit bowl i had to buy some swag for pride. had to order online cus my local store doesnt have much selection 😔.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
G Lu
Site Experience FeedbackJun 22, 2026
Went Smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kel
Site Experience FeedbackJun 22, 2026
Website was very easy to use and there were many helpful reviews that made it simple to find what I needed.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cupid
Site Experience FeedbackJun 22, 2026
The website was really nice and straightforward, the only thing I could hope for is more reviews that detail the toy/item and really use words to help me pick my choice. I also wish more of the things were available. I really wanted a pink vibrator wand but all the options that I saw were completely sold out or unavailable which was a bit disappointing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackJun 22, 2026
Was easy to search for what I wanted
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
TinaKitten
Site Experience FeedbackJun 22, 2026
There wasn’t as much options as there used to be. The prices of things have gone up from the past.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Ronnie
Site Experience FeedbackJun 22, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Marma
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 22, 2026
I found everything I needed, my overall experience was really good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SpiritualWarrior
Site Experience FeedbackJun 22, 2026
I was looking for things that I used to have and things that I saw in the store and no longer see while there. The website had both.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sol
Site Experience FeedbackJun 22, 2026
Very easy website to purchase from and very affordable! A lot of variety as well.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Cris
Site Experience FeedbackJun 22, 2026
Honestly, never been a fan of this company. There is SO MUCH stuff everywhere in the store it makes it very claustrobic but the online experience was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Melissajean
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VL
Site Experience FeedbackJun 22, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 22, 2026
Good experience. Fast checkout
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The backstreet bandit
Site Experience FeedbackJun 22, 2026
It was good this part is weird
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Eve
Site Experience FeedbackJun 22, 2026
it was all good - the site ran smooth and got me through quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ami
Site Experience FeedbackJun 22, 2026
Did not have a great in-person experience so I shopped online and I was able to find 2/4 piercings I want.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
lisaunterman
Site Experience FeedbackJun 22, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stef
Site Experience FeedbackJun 22, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Funnycat
Site Experience FeedbackJun 22, 2026
Easy to use and checkout. No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rem77
Site Experience FeedbackJun 22, 2026
The website is well-designed and organized. Contrary to other websites that do not have good search tools, with spencers website is easier to search for stuff and the categories are well-organized as well. 100% recomend.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very expensive but great quality
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 22, 2026
F
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ash
Site Experience FeedbackJun 22, 2026
there was nothing negative. very clear and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E
Site Experience FeedbackJun 22, 2026
Had a really good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tina
Site Experience FeedbackJun 22, 2026
it was good, very quick and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mason
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonez
Site Experience FeedbackJun 22, 2026
👍🏽
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Amanda
Site Experience FeedbackJun 22, 2026
Bought a hoodie online. Terrific experience. I can't wait to get it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackJun 22, 2026
It was great
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kingcatracho
Site Experience FeedbackJun 22, 2026
Amazing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
TM
Post-Delivery FeedbackJun 22, 2026
Very good !!
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 7
Snoop
Site Experience FeedbackJun 22, 2026
I love everything about Spencer’s
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jimmy Jimmy
Site Experience FeedbackJun 22, 2026
adventure time finn and Jake
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
horrorlover
Site Experience FeedbackJun 22, 2026
Website was super easy to navigate. I was looking for a gift for someone who loves horror. Found a plethora of options. Shipping options were great as well. Found some cool stuff for a decent price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Micah
Site Experience FeedbackJun 22, 2026
I was really excited to see the sweatshirt I had bought was half off, but your prices are kind high.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Sturner45
Site Experience FeedbackJun 22, 2026
Website was great and found exactly what I was looking for and more . Easy to navigate with different subjects and will be purchase again. I do wish I could have stacked my discount codes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10