SmartEquine Reviews - 1,207 Post-Delivery Reviews - 9.5/10
SmartEquine Rating
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15 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 90% |
 Neutral | 5% | 4% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for SmartEquine
Showing 1 - 50 of 7,897
Kes
Site Experience FeedbackJun 16, 2026
Great experience overall!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackJun 16, 2026
Good price. Easy ordering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kp
Site Experience FeedbackJun 16, 2026
Wish it gave me a second to choose which Apple Pay method I was using, I’m not even sure what card it directly went to. Other than that good experience. Wish the free shipping was at a cheaper overall purchase price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackJun 16, 2026
Great site. Hope the boots fit my daughter who does horse back riding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zebrianne
Site Experience FeedbackJun 16, 2026
site was simple to use and I found what I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Site Experience FeedbackJun 16, 2026
No problems. Very happy with my experience. Will order again when I'm in need of Equine related items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 16, 2026
My experence was quick, easy and to the point.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Carolina Girl
Site Experience FeedbackJun 16, 2026
I like your product. was a bit confused about the discount offer. didin't quite figure out what happened when it wouldn't use the HEALTHY26 discount on this order????
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Don’t share my comments
Site Experience FeedbackJun 16, 2026
I had trouble setting up an account it was on the 4th try that I succeeded
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJun 16, 2026
The girl I talked to on the phone was very friendly, knew about the product I wanted to order and was willing to give me all the discounts that were available to me to get the price down. She was easy to understand, and she was very pleasant to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
HorseGirl5
Site Experience FeedbackJun 16, 2026
easy to use, easy to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grace
Site Experience FeedbackJun 15, 2026
Would love more ease of getting questions answered properly and not through a digitized chat. But love this website!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Website
Site Experience FeedbackJun 15, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heidimae
Site Experience FeedbackJun 15, 2026
Quick shipping, item showed in stock
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Kat
Site Experience FeedbackJun 15, 2026
Easy to navigate, better pricing than other retailers, free shipping - what’s not to like?
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
KB - MM
Site Experience FeedbackJun 15, 2026
Simple to use, found product I was looking for easily and it provided suggestions for alternate products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 15, 2026
I absolutely love the selections and prices at SmartEquine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freckles
Site Experience FeedbackJun 15, 2026
Easy, found what I was looking for. I like reading reviews which were easily accessible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Merryn
Post-Delivery FeedbackJun 15, 2026
Ordered the size recommended for cloud boots but had to return way too small received the larger size. Customer service was very helpful in the return procedure. Product came packaged well and received notice that return was being processed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
T
Site Experience FeedbackJun 15, 2026
Easy to use website. DIMPLES are good quality treats for administering medications.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JES
Post-Delivery FeedbackJun 15, 2026
recently purchased PerfectPrep supreme and it worked quite well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Hana
Site Experience FeedbackJun 15, 2026
Easy peasey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lilly
Site Experience FeedbackJun 15, 2026
Had a great shopping experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slate
Site Experience FeedbackJun 15, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JHill
Site Experience FeedbackJun 15, 2026
I love smart equine! Easy to order always helpful!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Anny
Post-Delivery FeedbackJun 15, 2026
Smart Equine is always a great way to go. Good products and prices are fair. Always helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Beetreaux
Site Experience FeedbackJun 15, 2026
As usual, Smartpak came through with the prodolict I needed. Easy to navigate, the search feature brings you to what you need and not random unrelated items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kait
Site Experience FeedbackJun 15, 2026
The website is easy to use and very understanding the smartpak wizard has helped me more than once as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Didn’t love that I was forced to sign into my account to order and had a little trouble finding the Apple Pay option once signed in but otherwise always easy to order with good selection
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 15, 2026
This was easy even for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Post-Delivery FeedbackJun 15, 2026
Always happy with SmartEquine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CJ
Site Experience FeedbackJun 15, 2026
It would be nice to consolidate the orders online as I have to much of one item and not enough of another.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
nanny goat
Site Experience FeedbackJun 14, 2026
was easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 14, 2026
Helpful
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mylyssawin
Site Experience FeedbackJun 14, 2026
Would like to see more detail on the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 14, 2026
It was a good experience. I sold my horse and just bought a new horse so I will be back to ordering regularly. I could use more frequent coupons.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BRITTANY
Site Experience FeedbackJun 14, 2026
EASY AND CHEAPER
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VaultingMom
Site Experience FeedbackJun 14, 2026
This is a very easy website to interact with. Very efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo Ann
Site Experience FeedbackJun 14, 2026
Website good like the custom dose feature as I have Icelandics and they are smaller
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meggates
Site Experience FeedbackJun 14, 2026
Very easy to use and nice UI.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mk
Site Experience FeedbackJun 14, 2026
Easy transaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jenna
Site Experience FeedbackJun 14, 2026
Super quick and easy! I found exactly what I needed and the price was better than I’d expected!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 14, 2026
My go to site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tripp
Site Experience FeedbackJun 14, 2026
I was completely satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
klk4350
Site Experience FeedbackJun 14, 2026
Very easy to find what I needed. I like the supplement wizard! It was very helpful to narrow done what my pony needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caitlin
Site Experience FeedbackJun 14, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kd
Site Experience FeedbackJun 14, 2026
Great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hwin
Site Experience FeedbackJun 14, 2026
Easy to find products and order them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Horse mom
Site Experience FeedbackJun 13, 2026
Easy ordering experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 13, 2026
I highly recommend SmartEquine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10