SmartEquine Reviews - 1,205 Post-Delivery Reviews - 9.5/10
SmartEquine Rating
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15 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 89% |
 Neutral | 5% | 4% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 11% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for SmartEquine
Showing 1 - 50 of 7,864
Shann
Site Experience FeedbackJun 18, 2026
I’ve had nothing but good luck finding the right product for my horses!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ella
Site Experience FeedbackJun 18, 2026
It was good and very simple to order everything!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Site Experience FeedbackJun 18, 2026
I love SmartPak. The best way to ensure I receive the best quality supplements in the proper dosages for my horses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HorseLover19
Site Experience FeedbackJun 18, 2026
It was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H Dager
Site Experience FeedbackJun 18, 2026
Love this brand! Great stuff as always and good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KickOn
Site Experience FeedbackJun 18, 2026
The website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amigo
Site Experience FeedbackJun 18, 2026
Overall good - it takes a long time to research for a specific issue to build smartpaks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Hazee
Site Experience FeedbackJun 18, 2026
Used my phone to order. The website was very consumer friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweet pea
Site Experience FeedbackJun 18, 2026
Great site excited to try some products
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Shelby
Post-Delivery FeedbackJun 18, 2026
I bought a bit for my horse and it delivered the wrong one it wasn’t what I wanted and the website is extremely difficult to manage looking how to return. Not happy!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 1
Addison
Site Experience FeedbackJun 18, 2026
It was good, i wish on my smartpak in the cart i could add to my smartpak without having to restart the whole building of my smartpak but very happy with the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Post-Delivery FeedbackJun 18, 2026
The email communication about delivery was excellent. The product was not what I expected. The supplement was a powder which I cannot feed alone. I was expecting pellets and will not order again.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jimmy
Site Experience FeedbackJun 18, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
eo
Post-Delivery FeedbackJun 18, 2026
SmartEquine has decent products, fair prices and speedy service. The product range could be better, so I rarely check them first, but otherwise I like them. (In this case, my first color choice was out of stock.)
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Emme
Site Experience FeedbackJun 18, 2026
Good. Straight forward. Always in stock
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Varney
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Jenn
Site Experience FeedbackJun 18, 2026
Everything was simple and straight forward. Easy to find what I needed and get it ordered. Love the option to do auto shipping in the future so my horses are always on their supplements!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JoCee
Site Experience FeedbackJun 18, 2026
SmartPak supplements have proven to be very beneficial
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucy
Site Experience FeedbackJun 18, 2026
The website found exactly what I was looking for when I put it in the search bar, and it was a really well rated product
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lola_coco!
Site Experience FeedbackJun 18, 2026
we found what we wanted right away and the price was good until we checked out with the shipping price overall it was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mendips
Site Experience FeedbackJun 18, 2026
The overall experience was great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shakib
Site Experience FeedbackJun 18, 2026
The selection of products was very good, and easy to find.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
K
Site Experience FeedbackJun 18, 2026
Everything i could need for my horse smartpak has, i use smartpak for her supplements and daily supplies. shipping is free and shopping is easy with the website set up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clipclop
Site Experience FeedbackJun 18, 2026
Quick and wasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Site Experience FeedbackJun 17, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AbAnnieRo
Site Experience FeedbackJun 17, 2026
Super easy to use with the quiz
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Warrior corgi
Site Experience FeedbackJun 17, 2026
Quality items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Julia (owner of a teenage dirtbag)
Site Experience FeedbackJun 17, 2026
Always super easy to order from y’all. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KeivanSRS
Site Experience FeedbackJun 17, 2026
Great and easy interface to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danielle
Site Experience FeedbackJun 17, 2026
super simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
horse lover
Site Experience FeedbackJun 17, 2026
I have always ordered size 60 but 69 is only option I am hoping this is equivalent size
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri
Post-Delivery FeedbackJun 17, 2026
The product that I ordered was easy to find. Check was seamless .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Max’s Mom
Site Experience FeedbackJun 17, 2026
Easy…no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackJun 17, 2026
Easy to find product online. Website is very user-friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayDay
Site Experience FeedbackJun 17, 2026
The webiste was very clear and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I had no problems with today's purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mel
Post-Delivery FeedbackJun 17, 2026
My husband always adds SmartGut to the feed he gibes his racehorses. We order it online, as that is cheaper and usually faster than getting it from our vet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gigi S
Site Experience FeedbackJun 17, 2026
Will be using SmartEquine now that Dover is gone. Once the checkout slides improve, the whole experience will be better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
NG
Site Experience FeedbackJun 17, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackJun 17, 2026
Great , quick and easy love the coupon i got to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AC
Site Experience FeedbackJun 17, 2026
It was a great experience! And was able to use a promo code to save a little bit more money and product prices are really good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sandi1212
Site Experience FeedbackJun 17, 2026
Love the site. Easy to navigate and find what I'm looking for quickly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Khess
Site Experience FeedbackJun 17, 2026
Very easy to find select and purchase product. Good options for shipping as well. I was also able to use my "welcome" discount which any little savings help when purchasing horse tack.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kes
Site Experience FeedbackJun 16, 2026
Great experience overall!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackJun 16, 2026
Good price. Easy ordering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kp
Site Experience FeedbackJun 16, 2026
Wish it gave me a second to choose which Apple Pay method I was using, I’m not even sure what card it directly went to. Other than that good experience. Wish the free shipping was at a cheaper overall purchase price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackJun 16, 2026
Great site. Hope the boots fit my daughter who does horse back riding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zebrianne
Site Experience FeedbackJun 16, 2026
site was simple to use and I found what I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Site Experience FeedbackJun 16, 2026
No problems. Very happy with my experience. Will order again when I'm in need of Equine related items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10