SmartEquine Reviews - 1,204 Post-Delivery Reviews - 9.5/10
SmartEquine Rating
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15 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 90% |
 Neutral | 5% | 4% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for SmartEquine
Showing 1 - 50 of 7,877
Peaches
Site Experience FeedbackJun 17, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AbAnnieRo
Site Experience FeedbackJun 17, 2026
Super easy to use with the quiz
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Warrior corgi
Site Experience FeedbackJun 17, 2026
Quality items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Julia (owner of a teenage dirtbag)
Site Experience FeedbackJun 17, 2026
Always super easy to order from y’all. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KeivanSRS
Site Experience FeedbackJun 17, 2026
Great and easy interface to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danielle
Site Experience FeedbackJun 17, 2026
super simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
horse lover
Site Experience FeedbackJun 17, 2026
I have always ordered size 60 but 69 is only option I am hoping this is equivalent size
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri
Post-Delivery FeedbackJun 17, 2026
The product that I ordered was easy to find. Check was seamless .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Max’s Mom
Site Experience FeedbackJun 17, 2026
Easy…no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackJun 17, 2026
Easy to find product online. Website is very user-friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayDay
Site Experience FeedbackJun 17, 2026
The webiste was very clear and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I had no problems with today's purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mel
Post-Delivery FeedbackJun 17, 2026
My husband always adds SmartGut to the feed he gibes his racehorses. We order it online, as that is cheaper and usually faster than getting it from our vet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gigi S
Site Experience FeedbackJun 17, 2026
Will be using SmartEquine now that Dover is gone. Once the checkout slides improve, the whole experience will be better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
NG
Site Experience FeedbackJun 17, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackJun 17, 2026
Great , quick and easy love the coupon i got to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AC
Site Experience FeedbackJun 17, 2026
It was a great experience! And was able to use a promo code to save a little bit more money and product prices are really good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sandi1212
Site Experience FeedbackJun 17, 2026
Love the site. Easy to navigate and find what I'm looking for quickly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Khess
Site Experience FeedbackJun 17, 2026
Very easy to find select and purchase product. Good options for shipping as well. I was also able to use my "welcome" discount which any little savings help when purchasing horse tack.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kes
Site Experience FeedbackJun 16, 2026
Great experience overall!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackJun 16, 2026
Good price. Easy ordering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kp
Site Experience FeedbackJun 16, 2026
Wish it gave me a second to choose which Apple Pay method I was using, I’m not even sure what card it directly went to. Other than that good experience. Wish the free shipping was at a cheaper overall purchase price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackJun 16, 2026
Great site. Hope the boots fit my daughter who does horse back riding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zebrianne
Site Experience FeedbackJun 16, 2026
site was simple to use and I found what I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Site Experience FeedbackJun 16, 2026
No problems. Very happy with my experience. Will order again when I'm in need of Equine related items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 16, 2026
My experence was quick, easy and to the point.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Carolina Girl
Site Experience FeedbackJun 16, 2026
I like your product. was a bit confused about the discount offer. didin't quite figure out what happened when it wouldn't use the HEALTHY26 discount on this order????
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Don’t share my comments
Site Experience FeedbackJun 16, 2026
I had trouble setting up an account it was on the 4th try that I succeeded
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJun 16, 2026
The girl I talked to on the phone was very friendly, knew about the product I wanted to order and was willing to give me all the discounts that were available to me to get the price down. She was easy to understand, and she was very pleasant to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
HorseGirl5
Site Experience FeedbackJun 16, 2026
easy to use, easy to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grace
Site Experience FeedbackJun 15, 2026
Would love more ease of getting questions answered properly and not through a digitized chat. But love this website!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Website
Site Experience FeedbackJun 15, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heidimae
Site Experience FeedbackJun 15, 2026
Quick shipping, item showed in stock
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Kat
Site Experience FeedbackJun 15, 2026
Easy to navigate, better pricing than other retailers, free shipping - what’s not to like?
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
KB - MM
Site Experience FeedbackJun 15, 2026
Simple to use, found product I was looking for easily and it provided suggestions for alternate products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 15, 2026
I absolutely love the selections and prices at SmartEquine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freckles
Site Experience FeedbackJun 15, 2026
Easy, found what I was looking for. I like reading reviews which were easily accessible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Merryn
Post-Delivery FeedbackJun 15, 2026
Ordered the size recommended for cloud boots but had to return way too small received the larger size. Customer service was very helpful in the return procedure. Product came packaged well and received notice that return was being processed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
T
Site Experience FeedbackJun 15, 2026
Easy to use website. DIMPLES are good quality treats for administering medications.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JES
Post-Delivery FeedbackJun 15, 2026
recently purchased PerfectPrep supreme and it worked quite well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Hana
Site Experience FeedbackJun 15, 2026
Easy peasey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lilly
Site Experience FeedbackJun 15, 2026
Had a great shopping experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slate
Site Experience FeedbackJun 15, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JHill
Site Experience FeedbackJun 15, 2026
I love smart equine! Easy to order always helpful!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Anny
Post-Delivery FeedbackJun 15, 2026
Smart Equine is always a great way to go. Good products and prices are fair. Always helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Beetreaux
Site Experience FeedbackJun 15, 2026
As usual, Smartpak came through with the prodolict I needed. Easy to navigate, the search feature brings you to what you need and not random unrelated items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kait
Site Experience FeedbackJun 15, 2026
The website is easy to use and very understanding the smartpak wizard has helped me more than once as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Didn’t love that I was forced to sign into my account to order and had a little trouble finding the Apple Pay option once signed in but otherwise always easy to order with good selection
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 15, 2026
This was easy even for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10