Scuba.com Customer Reviews
Scuba.com holds a 9.1/10 overall rating and 924 verified post-delivery reviews on Bizrate.
Scuba.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2021 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 86% |
 Neutral | 8% | 5% |
 Negative | 8% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 82% |
Neutral | 14% | 14% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Scuba.com
Showing 1 - 50 of 5,110
jptechdiver
Site Experience FeedbackSep 2, 2026
The AI search bar is a bit encumbersome. Maybe make it you can use the AI version or the old fashion search bar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slindqui
Site Experience FeedbackSep 2, 2026
Alaska is expensive and has minimal variety - so I use scuba pro. Delivery is so speedy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jarxd
Site Experience FeedbackSep 2, 2026
All good just needs more clarity on the items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Addy
Site Experience FeedbackSep 2, 2026
Good I have recommended you to other divers and you have saved them money from other web sites they were looking to buy on
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Shorty
Site Experience FeedbackSep 2, 2026
I didn't have any problems ordering and pleased with the experience. Can't wait to receive my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fiona
Site Experience FeedbackSep 2, 2026
Good and simple
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
BOW
Site Experience FeedbackSep 2, 2026
Lots of items to choose from and some good sales as well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ben
Site Experience FeedbackSep 2, 2026
I had a good experience, I liked the discounts.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Easy
Site Experience FeedbackSep 2, 2026
easy selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackSep 2, 2026
Great shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackSep 2, 2026
I enjoyed the free overnight s/h.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TruckDiver
Site Experience FeedbackSep 2, 2026
Was a ScubaToys customer for many years, Scuba.com is now my go to for my scuba needs.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 2, 2026
I googled what I was looking for, and you guys had it in stock and could deliver it relatively soon which was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackSep 2, 2026
Wide variety, easy checkout, quality brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Those
Site Experience FeedbackSep 1, 2026
Best shipping cost
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jay
Site Experience FeedbackSep 1, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
The Wizard
Site Experience FeedbackSep 1, 2026
All good, I was so extremely surprised about next day delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yans
Site Experience FeedbackSep 1, 2026
Shopping on this site has been a pleasant experience—it always is; it’s very simple and intuitive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhobb
Site Experience FeedbackSep 1, 2026
Outstanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jabo
Site Experience FeedbackSep 1, 2026
Very easy to order, but found it n hard to request expedited shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scuba Lover
Site Experience FeedbackSep 1, 2026
I was looking for a specific dive shoe. I found it easily. It was a good price with no shipping fees, and will arrive in three days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
clam
Site Experience FeedbackSep 1, 2026
It was great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vik
Site Experience FeedbackSep 1, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 1, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolf
Site Experience FeedbackSep 1, 2026
More photos of the items highlighting the details works be extremely helpful. Generally speaking, there's not always enough detail to determine if the item is exactly what I need and what distinguishes one item from another similar branded item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mar
Site Experience FeedbackSep 1, 2026
I had a good experience and good price. I found everything I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jjscuba10
Site Experience FeedbackSep 1, 2026
Great experience, selection, and pricing from an easy to use website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waldo
Site Experience FeedbackSep 1, 2026
The pricing seemed decent and better for the combo deals. I really wish they had 2 piece wetsuits that had tall sizes. that was disappointing. Glad they have free exchanges and returns if needed. Hard to find tall and skinny suits.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kirtare
Post-Delivery FeedbackSep 1, 2026
Easily found what I wanted and it arrived on time and met expectations
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
JC
Post-Delivery FeedbackSep 1, 2026
Great online shopping experience. Great selection. good pricing and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Land Man
Site Experience FeedbackSep 1, 2026
The website was great! It was very easy to navigate. I found what I needed quickly and check out was a breeze using my Apple Pay
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jon
Site Experience FeedbackSep 1, 2026
I knew what I wanted I searched it and purchased it. No trouble no issues happy with my experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
amg
Site Experience FeedbackSep 1, 2026
Esay to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brad
Site Experience FeedbackSep 1, 2026
It took an inordinate amount of time to make the purchase after placing the item in my cart. Your website needs reworked
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
D
Site Experience FeedbackSep 1, 2026
Overall very good, but the search bar turned into an ai feature that made it harder for me to search for items I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jeremy
Site Experience FeedbackSep 1, 2026
very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seth
Site Experience FeedbackAug 31, 2026
really good shopping experience with wide selection of products
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
RogerW
Post-Delivery FeedbackAug 31, 2026
I first found you online ordered myself a wetsuit kind of a cheap temporary one. Then I was looking for my partner Sophia wetsuit I called Charlie K answered the phone looked up. Several options for me was super helpful. Sent me a quote so we could take a look at the options. Gave me his direct number or at least the extension. I think it was when I called back he answered immediately reviewed all the products with me. I asked for some help and other items may recommend he did a couple items, but didn't try to overdo it, but got me what I needed. I explained that Sophie liked it to be functional, but it had to be cute lol he understood and helped me find just what I needed. I hung up and then realized I wanted to order some tanks. I called back. Charlie helped me understand the difference between aluminum steel and the size differences and what would work best for us. I then ordered four of those and they showed up immediately. Oh, and I forgot to mention what Suit for Sophie had to come from the factory, but he took care of the shipping to assure we got it on time. I need to order some some flashlights for night diving I'm going to be giving Charlie a call and allowing him to help me with what I need. I plan on using Scuba.Com for most if not all of my future diving purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
A
Site Experience FeedbackAug 31, 2026
Wet suit
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Smoke
Site Experience FeedbackAug 31, 2026
When you search for products, the AI narrows you in and doesn't show similar items. For example, looking for a cressi travelight BCD, I found a better priced version going to ChatGPT than on the Scuba.com site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rod
Site Experience FeedbackAug 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaww
Site Experience FeedbackAug 31, 2026
Product description and pictures weren’t great. Hard to tell exactly how product would arrive. Also couldn’t use my military discount on the products I chose, which is ok I guess since they were already discounted.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Sands Underwater
Site Experience FeedbackAug 31, 2026
A quick search brought up exactly what I needed and I immediately placed my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JailChef
Site Experience FeedbackAug 31, 2026
the email info was incrdible he got back to me right away with everything that they needed and i used that quote to look at each item so thank you for that.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
SMKJ
Site Experience FeedbackAug 31, 2026
Great interaction!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Scoot
Site Experience FeedbackAug 31, 2026
easy purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meg diver
Site Experience FeedbackAug 31, 2026
Quick search results with minimal scrolling to find products…….. good pricing/discounts
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Red
Site Experience FeedbackAug 31, 2026
Great website and easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackAug 31, 2026
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10