Scuba.com Customer Reviews
Scuba.com holds a 9.1/10 overall rating based on 770 verified post-delivery reviews on Bizrate.
Scuba.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2021 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 83% |
 Neutral | 8% | 9% |
 Negative | 9% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 13% | 14% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Scuba.com
Showing 1 - 50 of 4,277
MyM
Site Experience FeedbackJul 12, 2026
Good I had to reorder become the PO on Friday had a wrong size. Is a gift for my dawter
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
J
Site Experience FeedbackJul 12, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
breezy
Site Experience FeedbackJul 12, 2026
I got booted off of the site at one point because it thought I was a bot, so that was a pain! The search bar is a bit confusing too - seems to generate AI more than full results. Could be clearer. but this site was recommended so I wanted to try it out
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Having Fun
Site Experience FeedbackJul 12, 2026
needed to purchase some upcoming snorkeling equipment for an upcoming Hawaii trip found everything I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justyna
Site Experience FeedbackJul 12, 2026
not much to say really. you have what I need and its easy to find, always a great experiance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 12, 2026
All Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Connor
Site Experience FeedbackJul 12, 2026
Great experience so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dad
Site Experience FeedbackJul 12, 2026
It was efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AG
Site Experience FeedbackJul 12, 2026
Easy to find and compare items with great reviews and details for each thing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
carsen
Site Experience FeedbackJul 12, 2026
loved the deals offered and the wide variety of brands, and the reliability of the website was highly recommended to me to order from as a new scuba diver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
maryh
Site Experience FeedbackJul 12, 2026
bad I was unable to read many reviews. I like to see negative and positive, though most were positive. good--good choices of color. Easy to read the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dexter1911
Site Experience FeedbackJul 12, 2026
Reasonable priced wetsuit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Affordable and fast
Post-Delivery FeedbackJul 12, 2026
I was referred to scuba.com by a blog with affiliate discount codes for a very specific set of products. The products were already affordable and the discount code helped. I was impressed that there was free shipping even with dive weights in my order, and everything arrived in under 48 hours. The nearest dive shop with a moderate to large inventory is a two hour drive (4 hours round trip), and, although I would like to support a more local shop, ordering online was much more convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Blood2752
Site Experience FeedbackJul 12, 2026
It restricted me from visiting because of multiple clicks. My wishlist would not save
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Kandi
Post-Delivery FeedbackJul 12, 2026
My daughter needed a scuba suit. I’d been looking for one of quality material that was reasonably priced. Since I’d ordered her other items, I received an email with the perfect close out on the very one she’d looked at previously.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 12, 2026
All gifts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Ray
Site Experience FeedbackJul 12, 2026
They have always done a good job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 12, 2026
I just want to let you guys know that the package I received the box the protect the goggles it came broke But everything else came fine
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 12, 2026
Your customer service department is outstanding. Everyone I have had the pleasure to talk with is very polite, friendly and knowledgeable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ScubaVin
Site Experience FeedbackJul 12, 2026
Found what I needed at reasonable price. Previous purchases were great.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bird dog
Site Experience FeedbackJul 12, 2026
Started diving again after some time off. Upgrading accessories. Great to know this site is still active. Thank you !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fitz
Site Experience FeedbackJul 12, 2026
Website would not allow me to checkout. Had to go to phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fogliner
Site Experience FeedbackJul 12, 2026
Had what I needed, had to search a little bit to find hoses, however when entered into the search window was simple and easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Post-Delivery FeedbackJul 12, 2026
I ordered a Dive Rite regulator package. The package came with braided hoses which did not say in the description. I don't want them and can not use them. Very disappointing
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Zt
Site Experience FeedbackJul 12, 2026
Everything went smoothly. Nice online layout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Service
Site Experience FeedbackJul 12, 2026
Quick service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik
Site Experience FeedbackJul 12, 2026
Description of the products could be better. Product Specs are often missing. Lack of photos.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Derek B
Site Experience FeedbackJul 11, 2026
Purchasing a dive computer for my girlfriend who is just learning to scuba dive. Your selection and prices are unbeatable, and the ease of ordering is top notch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scar
Site Experience FeedbackJul 11, 2026
Pretty good.the size chart was very helpful and the integration with Google Pay really makes it very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackJul 11, 2026
The price, style, and ease of finding what I need was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 11, 2026
Found what I was looking for at a great price as long as they fit only available in medium
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Leo
Post-Delivery FeedbackJul 11, 2026
After spending more than an hour with customer service, I still get item that's not fit, have to exchange. I don't think replacement item will be here in 2 days for my trip.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Chavha
Site Experience FeedbackJul 11, 2026
Wasn’t easy to browse site but had what I wajted
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJul 11, 2026
I think Scuba is great. However, what I ordered was complete crap. I wouldn't recommend Cressi snorkel gear to anyone.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Florida Diver
Site Experience FeedbackJul 11, 2026
I used to shop leisure pro and now that it’s scuba.com I still think you guys have some of the best deals and harder to find stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
leviathan
Site Experience FeedbackJul 11, 2026
The search function with the AI tool doesn’t work very well. I can only work the search function on the landing page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dusty
Site Experience FeedbackJul 11, 2026
Great options with easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackJul 11, 2026
The 6% military discount wasn’t actually 6%— it was less :(
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Okscuba
Site Experience FeedbackJul 11, 2026
Very easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tee
Site Experience FeedbackJul 11, 2026
Great discount price and items stay in cart awhile which was super convenient. Shipping costs for a bit high but understandable. I didn’t care much because the discount price was great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Fearless
Site Experience FeedbackJul 11, 2026
The place always I look for watersports' gear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dandelcam
Site Experience FeedbackJul 11, 2026
Easy to find products. Description are clear to understand. Good price and fast shipping.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dan
Site Experience FeedbackJul 11, 2026
Very good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackJul 11, 2026
Everything was smooth and easy tonuse.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Limey
Site Experience FeedbackJul 11, 2026
You had one of the items I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
MSNCB
Site Experience FeedbackJul 11, 2026
Easy and direct
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Josh
Site Experience FeedbackJul 11, 2026
Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 11, 2026
thank you, too many questions on the survey
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Site Experience FeedbackJul 11, 2026
its good thank you
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Alex
Post-Delivery FeedbackJul 11, 2026
I just recently got scuba certified and was purchasing gear for myself and my husband. I could not believe the deal on the BCD I purchased! I quickly worked it into our budget and was surprised on the ease of the website and fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A