Scuba.com Customer Reviews
Scuba.com holds a 9.1/10 overall rating based on 759 verified post-delivery reviews on Bizrate.
Scuba.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2021 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 83% |
 Neutral | 8% | 9% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 14% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Scuba.com
Showing 1 - 50 of 4,226
LarkinValley
Site Experience FeedbackJul 9, 2026
Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ScubaSean
Site Experience FeedbackJul 9, 2026
Everything has been great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackJul 9, 2026
Great web page , easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 9, 2026
I was unable to use your military discount because the verification application failed three times. Each time I had to go back to the shopping cart and restart the checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diver39
Post-Delivery FeedbackJul 9, 2026
The wetsuit is perfect since I am with a rescue dive team and it is snug enough but also has that little bit of room to where I’m not squeezing into it. I can’t wait to try it out and see how it feels in the water.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 9, 2026
Quick and easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Talesofafitmom
Site Experience FeedbackJul 9, 2026
I’m always impressed at the variety of products and the ease of using the website, even from a mobile phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q bubble
Site Experience FeedbackJul 9, 2026
I love the selection and pricing but too many ads and pop-ups. Looks very temu. Should be more professional
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
James A.
Post-Delivery FeedbackJul 9, 2026
I was shopping for a first time scuba set. I wanted something of quality but didn't want to spend $1000s. I settled on two bundles for the wetsuit and the gear. When the products came they were of excellent quality and didn't break the bank.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Martin
Site Experience FeedbackJul 9, 2026
Easy and fast free delivery - great.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clayton
Site Experience FeedbackJul 9, 2026
Very good website. It was easy to find what I needed and read reviews.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capt Ron
Site Experience FeedbackJul 9, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 9, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Felipe
Post-Delivery FeedbackJul 9, 2026
I did not realize the product was also in pink, so I am returning the black fins because I ordered the pink ones a couple of days later
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sully
Site Experience FeedbackJul 9, 2026
Very easy to browse and order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 9, 2026
Product availability
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Underseafan
Post-Delivery FeedbackJul 9, 2026
Scuba.com had exactly what I wanted and in the color I wanted. Ordering was easy. Delivery was fast and ontime.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mustache1479
Site Experience FeedbackJul 9, 2026
Good price. Very easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cliff
Site Experience FeedbackJul 9, 2026
Great shipping terms! I like the bundle options to save
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackJul 8, 2026
easy to navigate website and check out process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MB
Site Experience FeedbackJul 8, 2026
I'm satisfied
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
LG
Site Experience FeedbackJul 8, 2026
I was hesitant at first because the price was SO GOOD, ALMOST TOO GOOD compared to other companies for the product I was interested in. This was my first time using scuba.com, so was Leary, but after doing some researched I took the plunge and went for it! I am anticipating it's arrival!
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
scubasteve
Site Experience FeedbackJul 8, 2026
great products and package deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Redshark
Post-Delivery FeedbackJul 8, 2026
perfect, it was exactly what my children needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 8, 2026
Very pleased with everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 8, 2026
Quick and easy purchase at a good price!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Anagoras1
Site Experience FeedbackJul 8, 2026
I came here for the prices, but I stayed for the great selection and deals. My only issue is that when I search for OrcaTorch products, the logo shows up, but not a full list of products—only a side reel. It would be much more helpful to see all the available OrcaTorch items in the search results.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 8, 2026
Had to complete purchase in incognito mode because your storefront/cart/checkout simply would not load, and would not tell me why.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Maverick
Site Experience FeedbackJul 8, 2026
Looking for a quick fix to a wetsuit solution. Found it here was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MXS
Site Experience FeedbackJul 8, 2026
MY ONLY ISSUE WAS THE WEBSITE KEPT SAYING ACCESS TEMPORARILY RESTRICTED. ONCE IT STOPPED DOING THAT IT WAS VERY EASY TO NAVIGATE AND USE
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DiverDoc8819
Site Experience FeedbackJul 8, 2026
Streamlined checkout process. Great inventory. Would definitely recommend.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 8, 2026
My experience was good, I had a good selection of products to choose from, and I would recommend Scuba.com to anyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
RLG
Site Experience FeedbackJul 8, 2026
Pretty Smooth
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
RTRMD
Site Experience FeedbackJul 8, 2026
Simple and easy. Found exactly what I needed and saw the potential options available for discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JoeJoe
Site Experience FeedbackJul 8, 2026
I have a bought a few things here for my move to Puerto Rico. You always have what I am looking for a great price. Free shipping totally tips the scales in your favor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackJul 8, 2026
The promo code provided to me did not work when I checked it. It stated that the code was “no longer valid”. Disappointing.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Brendan
Site Experience FeedbackJul 8, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rudy J.
Site Experience FeedbackJul 8, 2026
Great selection and overall very pleased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MJ in Phx.
Post-Delivery FeedbackJul 8, 2026
I had to return the fins I ordered. Wrong size. But it was an easy return process. Then Jean transferred me over to sales and Charlie helped me to order the right size. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
lhadfield
Site Experience FeedbackJul 8, 2026
great selection of all brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 8, 2026
The experience with the website was good. I emailed yesterday about a question i had about something that i went ahead and orderd but have not recieved a reply. This is fine and may be normal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Camper
Site Experience FeedbackJul 8, 2026
Easy to navigate the ordering process Past purchases arrived on the date promised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli Rayne
Site Experience FeedbackJul 7, 2026
Everything looks great I’m excited for it to arrive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ian
Site Experience FeedbackJul 7, 2026
Ive always ordered from scuba.com they are usually great and carry what i want. Unfortunately my last 2 orders I couldnt save any money with the military discount code. So I fail to see why it even exists. Honestly it has gotten my hopes up to save on items to do what I enjoy only to never receive any discount.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Husker393
Site Experience FeedbackJul 7, 2026
Never any issues when buying from scuba.com. Selection, price, and service are always the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tortilla
Site Experience FeedbackJul 7, 2026
The website is great, super easy and not overwhelming to find what I wanted. This was easily the best deal and quality for what I was looking for and I will definitely keep scuba.com in mind for future purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alfonso
Site Experience FeedbackJul 7, 2026
Enjoyed wide variety of selection. Did find weights and dive knife had more expensive prices compared to other vendors.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 7, 2026
Very unhappy with the with the site and check out process. Hard to find transmitter computers and compare then went through multiple glitches to get my Military 6% discount only to fine it was not applicable on this specific product??? WHY? Very disappointingR
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Starbucks
Site Experience FeedbackJul 7, 2026
Just easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ktee
Site Experience FeedbackJul 7, 2026
It was easy to find what I needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9