SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 817 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 68% | 63% |
 Neutral | 16% | 15% |
 Negative | 16% | 22% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 67% |
Neutral | 19% | 20% |
Negative | 11% | 12% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,331
Online Shopper
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 24, 2026
I found locating the different subscriptions took some time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
My first purchase, I've been using scent bird but yall have a better selection
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Lucy
Site Experience FeedbackOct 24, 2026
Awesome, cool 😎
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Katatsu
Site Experience FeedbackOct 24, 2026
It was easy and great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maddie
Site Experience FeedbackOct 24, 2026
Experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Today was first time ordering from scentbox. looking forward to recieving new perfuems. hope they are luxurious.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
India divine
Site Experience FeedbackOct 24, 2026
Na
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Wombats
Site Experience FeedbackOct 24, 2026
It was straight forward and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kerry
Site Experience FeedbackOct 24, 2026
masonk1387@gmail.com
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jakey
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kayleigh
Site Experience FeedbackOct 24, 2026
This is my first ever order from ScentBox and it was EASY. Lots of stuff to choose from as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike K
Site Experience FeedbackOct 24, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sa-li
Site Experience FeedbackOct 24, 2026
I really enjoyed browsing for introductions more perfumes. Great way for me to know if I like to commit to big size. Overall like the website. Maybe in the future I can do it from an app
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackOct 24, 2026
i wasent sure if i pick the scent i want after i purchesed the subscribtion because it dident give me a option to pick and i was worried about what are they gonna send
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dizzy
Site Experience FeedbackOct 24, 2026
Its my first purchase and I haven't even chose a fragrance yet .
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 24, 2026
Was so good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nemo
Site Experience FeedbackOct 24, 2026
It was super easy to use so i loved everything about the experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karlie
Site Experience FeedbackOct 24, 2026
I really wish I was given the option to choose my fragrances. I don’t like spending money blindly. All my friends talk you up so I’ll give it a shot
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Smoke
Site Experience FeedbackOct 24, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackOct 24, 2026
Easy to navigate and use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackOct 24, 2026
very easy process, fun idea
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ray
Site Experience FeedbackOct 24, 2026
It was very easy and can’t wait to start getting my scentbox every month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fox
Site Experience FeedbackOct 24, 2026
My overall experience today was pretty good, it was pretty easy to set up my account and begin shopping fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Easy to understand website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jmiah
Site Experience FeedbackOct 24, 2026
Great website. Large selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johninky
Site Experience FeedbackOct 24, 2026
It is amazing and the scents are great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lyla
Site Experience FeedbackOct 24, 2026
it was good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackOct 24, 2026
The checking out process was a little annoying but I also liked that it stopped me from making multiple purchases after the initial decline. The card was declined as a safety measure. It took a few more purchase attempts to get it right but as stated earlier, part of was for my benefit. This doesn't stop me from coming here again, and Ill know what to expect next time. I'm just sharing the one annoyance I felt like I dealt with. I am happy with my purchase and the experience of purchasing a gift for somebody else. I really liked that I could select the date for the gift email would be sent.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Eevee
Post-Delivery FeedbackOct 24, 2026
I’ve recommended scentbox to my friends and coworkers I like it better than scent bird better selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Eric
Site Experience FeedbackOct 24, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ZayTCee
Site Experience FeedbackOct 24, 2026
The selection on here is great, compared to other scent subscriptions!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tj
Post-Delivery FeedbackOct 24, 2026
The scent bird collection was good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackOct 24, 2026
very simple not much to have to do i just wish i could pick
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gonzally24
Site Experience FeedbackOct 24, 2026
Pretty easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu
Site Experience FeedbackOct 24, 2026
I love order from you all love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BerLynn
Post-Delivery FeedbackOct 24, 2026
shipped in a timely manner! The packaging was cute and clean. Arrived on time and the smell was amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 24, 2026
Awesome
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mia Logan
Site Experience FeedbackOct 24, 2026
I've been wanting to order more I ordered one before but I only have one I thought I was getting more so I'm excited about getting my product and I hope I'm getting more than one this time
- Overall Rating: 4
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Poppy
Site Experience FeedbackOct 24, 2026
Good straight foward the way I like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackOct 24, 2026
Easy process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackOct 24, 2026
Real easy to start membership
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Understandable
Site Experience FeedbackOct 24, 2026
Awesome
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Courtney
Site Experience FeedbackOct 24, 2026
I was pleased to see all of the selections of perfumes however I'm disappointed that the prices are so high. The promotional price needs to last at least 3 months to let people know if they want to stick to it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiffynicolee
Post-Delivery FeedbackOct 23, 2026
I loved the case, loved the way the perfume smelled, the only complaint I have, is that the vial inside the case was Soo small compared to the videos I see advertised, so I thought I was getting something that will actually last all month but instead I'm gonna have to conserve and use less than scentbox recommended (4 sprays a day for 30 days). Because I really don't think the tiny amount I got will last that long, hopefully it was jus because I got half off my first month so the product is smaller (still not okay in my opinion cuz advertised is a regular sized order)...we will see next month, and if I get the same small size, I will probably cancel my subscription because product is not as advertised.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
SJ
Post-Delivery FeedbackOct 23, 2026
I am pleased with the service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Angel
Post-Delivery FeedbackOct 23, 2026
They had my perfume in stock when other sites did not! And such a great price too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Interaction was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gino
Site Experience FeedbackOct 22, 2026
Wish i would have known about this earlier
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8