SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 773 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 68% |
 Neutral | 16% | 20% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 73% |
Neutral | 18% | 17% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,274
BigChungus
Site Experience FeedbackSep 24, 2026
Thanks guys i love the scents
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lili
Site Experience FeedbackSep 24, 2026
I love scentbox. Have had my subscription for roughly 4 years. Have found many signature scents through this company. Love you scentbox. <3
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kreep
Site Experience FeedbackSep 24, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Eggy
Site Experience FeedbackSep 24, 2026
Easy to navigate and purchase products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pluto
Site Experience FeedbackSep 24, 2026
Placing my order was a fast and easy experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 24, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BigBen
Site Experience FeedbackSep 24, 2026
It's great not knowing what to expect
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Italianx
Site Experience FeedbackSep 24, 2026
I have not received my order yet just started today
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kelz
Site Experience FeedbackSep 24, 2026
Been with scent box for 3 years and I absolutely love it. Different scents every month so I know what I like now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
I have had this before but had to stop due to funds but now can do it steady
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marlyn
Site Experience FeedbackSep 24, 2026
La mejor manera de descubrir mi nuevo perfume favorito." Lo que más me gusta de ScentBox es la libertad de probar cómo fija cada fragancia en mi piel durante todo un mes. El tamaño de 8 ml rinde bastante bien y la opción de poder cambiar el perfume si no cumple con mis expectativas le da un valor enorme al servicio. Un proceso de compra sencillo, envío rápido y fragancias 100% originales. ¡Muy recomendados!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smoke One
Site Experience FeedbackSep 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mizz
Site Experience FeedbackSep 24, 2026
Pretty good other then the last couple of questions
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ll
Site Experience FeedbackSep 24, 2026
No
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Saved
Site Experience FeedbackSep 24, 2026
I just love how you guys have a set up for people to choose from what’s affordable to them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackSep 24, 2026
I absolutely love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
im not pleased with the size of the bottle uou get for a month, for the price and the selection for the first time users.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Dub
Site Experience FeedbackSep 24, 2026
Overall smooth excited to see what I get
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Don
Site Experience FeedbackSep 24, 2026
Once I receive first purchase I'll know the experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RizzyP
Site Experience FeedbackSep 24, 2026
Nice experience, simple and easy to use. No hassel, love the access to premium fragrances without breaking the budget.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love
Site Experience FeedbackSep 24, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackSep 24, 2026
I really enjoyed it and I really love getting new scents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Logan K
Site Experience FeedbackSep 24, 2026
Scent box is great! Orders always arrive on time and they always send great fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaBuchona956
Site Experience FeedbackSep 24, 2026
I have been seeing this ad everywhere is like is telling me to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xay
Site Experience FeedbackSep 24, 2026
All good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Little C
Site Experience FeedbackSep 24, 2026
Very easy to order something as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
I didn’t get to pick what scents I wanted it didn’t give me an option, so if I don’t get some good ones I might be a little salty.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
6467961080
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Big
Site Experience FeedbackSep 24, 2026
Goof
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horls
Site Experience FeedbackSep 24, 2026
It was quick and easy, pricing was well put and im quite happy with my purchase.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chef C
Site Experience FeedbackSep 24, 2026
Everything seems smooth so far but I have yet to receive my order.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 24, 2026
It was cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C.Smith
Post-Delivery FeedbackSep 24, 2026
Bought this as a gift for my girlfriend who is a perfume junkie! She loves the opportunity to try so many different scents before committing to buying full bottles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
camk29
Site Experience FeedbackSep 24, 2026
Easy to navigate through. Loved the examples of what type of scents you can get with each subscription!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackSep 24, 2026
I like the selection. I also like samples before committing to buy a premium bottle of cologne.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Biterite
Site Experience FeedbackSep 24, 2026
Wish to be able to see more clearly what scents are available in the subscription
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Har
Site Experience FeedbackSep 24, 2026
Very easy process to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fatty
Site Experience FeedbackSep 24, 2026
I was referred so I have no experience in shopping on your app but the cologne I did smell from someone else was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geno
Site Experience FeedbackSep 24, 2026
It was simple to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Odie
Site Experience FeedbackSep 24, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shags93
Site Experience FeedbackSep 24, 2026
I haven't ordered yet but I signed up for the 3 fragrance subscription
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Confused
Site Experience FeedbackSep 24, 2026
This is my first purchase and it was a lot more pricey than I expected. I'm expecting great scents to come my way for the price. Barely ordered just now.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
A Beeezy
Site Experience FeedbackSep 24, 2026
The website was easy to use, access and order. Short brief and straight to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EviLectra
Site Experience FeedbackSep 24, 2026
It was easy and quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bree from Oregon
Post-Delivery FeedbackSep 23, 2026
Omg everything was amazing on time! And the fragrance was phenomenal. Definitely keeping my subscription 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Lovebug34
Post-Delivery FeedbackSep 23, 2026
I used to use another service but SCENTBOX has a larger variety of options and higher end smells. I will definitely use Scentbox again.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Scott
Site Experience FeedbackSep 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raven
Site Experience FeedbackSep 22, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Faye
Site Experience FeedbackSep 22, 2026
I wanna see what I purchased
- Overall Rating: N/A
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
RavnOne
Site Experience FeedbackSep 22, 2026
I was happy with the selections offered but would like to see the whole line by a designer. I understand that it isn't possible though. I was happy to see that the one I really wanted was in stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10