SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 757 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 69% |
 Neutral | 14% | 16% |
 Negative | 15% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 70% |
Neutral | 18% | 21% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,276
KD
Site Experience FeedbackSep 5, 2026
Great subscription
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nikki Jo
Site Experience FeedbackSep 5, 2026
Easy to maneuver the site, expectations were met! Can't wait for my order to get here!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 5, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Kdot
Site Experience FeedbackSep 5, 2026
First experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nicole tayloor
Post-Delivery FeedbackSep 5, 2026
I was so shocked at how quickly my package was delivered. n loved the extra discounts inside. the easy twist up case is ideal for tossing in my purse for travel. Scentbox takes value in quality service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mani
Site Experience FeedbackSep 5, 2026
Sent bird seems pretty cool it’s easy to use and I’ll see what it’s like
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MC
Site Experience FeedbackSep 5, 2026
Website is smooth, no complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ASor
Site Experience FeedbackSep 5, 2026
The website was easy to navigate and everything was explained well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJJ
Site Experience FeedbackSep 5, 2026
I don’t like it didn’t let me actually view the website before asking me to pay. You have to purchase immediately and then you’re hit by a survey so I still haven’t gotten to pick a fragrance yet
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
NayNay
Site Experience FeedbackSep 5, 2026
I'm a first time customer, but have heard good reviews.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scent it
Site Experience FeedbackSep 5, 2026
Excited very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twin
Site Experience FeedbackSep 5, 2026
Very good experience easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
KCW
Site Experience FeedbackSep 5, 2026
Used rewards points to save on a purchase of a full size bottle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana / nini
Site Experience FeedbackSep 5, 2026
Good i love the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackSep 5, 2026
It's fairly easy to navigate and explore
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Austone
Post-Delivery FeedbackSep 5, 2026
Very convenient to try new colognes instead of wasting $150 for something I’m not gonna use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 9
Steph
Site Experience FeedbackSep 5, 2026
I love scent box all the variety of fragrance
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Buddy
Site Experience FeedbackSep 5, 2026
I’ve had a great experience with Scent Box! The selection of fragrances is excellent, and it’s a great way to try different scents without having to buy a full-size bottle. The monthly subscription is convenient, the fragrances smell great, and the size is perfect for carrying with you. Everything arrived quickly and was packaged well. Definitely recommend Scent Box to anyone who enjoys trying new fragrances!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joho
Site Experience FeedbackSep 5, 2026
excellent service, willing to exchange out a cologne that I was not the biggest fan of. Company also reshipped me my cologne that came without being full. Great selection of cologne.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hump
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Woohoo
Site Experience FeedbackSep 5, 2026
Quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Willie
Site Experience FeedbackSep 5, 2026
Would like to see prices on your website that compares you and competition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Calvin
Site Experience FeedbackSep 5, 2026
this was a good interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lici
Site Experience FeedbackSep 5, 2026
Today transaction was smooth. I ordered using my scent bucks. Love the service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VanIsleMuffet
Site Experience FeedbackSep 5, 2026
Selections were based on email recommendations, which were based on my last review. The recommendations seem like something I’d love, so I’m excited to try them out when they arrive!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Etherealwillow
Site Experience FeedbackSep 5, 2026
Scent Box offers the BEST variety of quality fragrances!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
junbug
Site Experience FeedbackSep 5, 2026
N/A for now
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Trav
Site Experience FeedbackSep 5, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chloe
Site Experience FeedbackSep 5, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lo
Site Experience FeedbackSep 5, 2026
I have no complaints. The website was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joshua
Site Experience FeedbackSep 5, 2026
Super easy and affordable. User friendly site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
I do not appreciate taking a survey with questions at the very beginning before anything so im forced to answer questions about services I haven't recieved I also dont appreciate taking my money and not having any input about the scent I want
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Holly
Site Experience FeedbackSep 5, 2026
Don't know yet first time placing an order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NA
Site Experience FeedbackSep 5, 2026
Na
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Justin
Site Experience FeedbackSep 5, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Brooke
Site Experience FeedbackSep 5, 2026
Good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
X
Site Experience FeedbackSep 5, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Malloroni
Post-Delivery FeedbackSep 4, 2026
It was easy, great selection, and inexpensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Scent Demon
Site Experience FeedbackSep 3, 2026
decent
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shleepymama
Site Experience FeedbackSep 3, 2026
Great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Temianna
Site Experience FeedbackSep 3, 2026
It was easy and user friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
lulu
Site Experience FeedbackSep 3, 2026
i love this site!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mae
Site Experience FeedbackSep 3, 2026
Loved the free shipping
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Doubleu
Site Experience FeedbackSep 3, 2026
Overall, my experience with the website was pretty good. The website was easy to navigate and I liked being able to browse the different scents and products. Everything was pretty straightforward, but I think the website could be a little more user-friendly and provide more detailed information about some of the products. Overall, I enjoyed the experience and would shop with SCENT BOX again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
York
Site Experience FeedbackSep 3, 2026
cheapest , best verity options
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tyler
Site Experience FeedbackSep 3, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10