SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 758 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 71% |
 Neutral | 14% | 14% |
 Negative | 14% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 71% | 70% |
Neutral | 18% | 21% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,282
Scent Demon
Site Experience FeedbackSep 3, 2026
decent
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shleepymama
Site Experience FeedbackSep 3, 2026
Great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Temianna
Site Experience FeedbackSep 3, 2026
It was easy and user friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
lulu
Site Experience FeedbackSep 3, 2026
i love this site!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mae
Site Experience FeedbackSep 3, 2026
Loved the free shipping
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Doubleu
Site Experience FeedbackSep 3, 2026
Overall, my experience with the website was pretty good. The website was easy to navigate and I liked being able to browse the different scents and products. Everything was pretty straightforward, but I think the website could be a little more user-friendly and provide more detailed information about some of the products. Overall, I enjoyed the experience and would shop with SCENT BOX again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
York
Site Experience FeedbackSep 3, 2026
cheapest , best verity options
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tyler
Site Experience FeedbackSep 3, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Gwen
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Leigha
Site Experience FeedbackSep 3, 2026
Wonderful, very easy and Im satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buddy Bear
Site Experience FeedbackSep 3, 2026
Overall very good, looking to see what I get and i hope to get something i like and open to news smells.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
SpringJ
Site Experience FeedbackSep 3, 2026
Didn't ask me what scent I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzy A
Site Experience FeedbackSep 3, 2026
The value of trying a new perfume at an affordable price is huge!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackSep 3, 2026
Very great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Ocean lady
Site Experience FeedbackSep 3, 2026
I love to smell good and my friend are recommending for me they smell good all the time i see them,and they said because of scentbox perfumes.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Trav
Site Experience FeedbackSep 3, 2026
Super fast and easy. Thank you.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jess
Site Experience FeedbackSep 3, 2026
Awesome! Great experience!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
MichaelRichard
Site Experience FeedbackSep 3, 2026
experience on the site was smooth and everything very easy to navigate. i am slightly confused as to if i pick a scent that is being delivered this 1st month or if its being chosen for me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dani
Site Experience FeedbackSep 3, 2026
I like perfume
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
Williams
Site Experience FeedbackSep 3, 2026
Nice websites love the deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emm
Site Experience FeedbackSep 3, 2026
I liked that you could view the different fragrances in each tier without having to go over every single fragrance again (like the button to view premium fragrances just showed premium ones, not everything)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Meka
Site Experience FeedbackSep 3, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Mary21211212
Site Experience FeedbackSep 3, 2026
Very quick and simple. Looking for something new, and as surprised hopefully I'll get it.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ellie
Site Experience FeedbackSep 3, 2026
It was so easy to complete my order. I wasn't given any choice of perfumes so I guess it will be a pleasant surprise that I'm looking forward to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Site Experience FeedbackSep 3, 2026
Website looks great and easy to access.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bipul Sijapati
Site Experience FeedbackSep 3, 2026
Thisnis the first time I am dealing with scentbox because of its fame and good reputation. I will continue purchaseing with scentbox in future too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jmoney
Site Experience FeedbackSep 3, 2026
Everything was great, website is a bit janky
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Boommtown
Site Experience FeedbackSep 3, 2026
Good day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nic
Site Experience FeedbackSep 3, 2026
I do not like that you don’t have access to all the scents and aren’t told that up front. The only reason I sent this as a gift is because you carry byredo and then was expected to pay $45 extra last minute.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babz
Post-Delivery FeedbackSep 3, 2026
It got more expensive that i wanted to pay. Wasnt aware Premium was going to be so high.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- On Time Delivery: 8
- Customer Support: N/A
Amanda
Site Experience FeedbackSep 3, 2026
It was ok but I haven’t gotten to select a scent so I am hoping this isn’t some type of mystery scent thing or my rating will be lower
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crissy
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackSep 3, 2026
Look forward to the fragrance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big.E
Site Experience FeedbackSep 3, 2026
Not sure yet first time getting this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MsKitty
Site Experience FeedbackSep 3, 2026
It was very easy to navigate website. Everything was easy to choose & review.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
scentatic
Site Experience FeedbackSep 3, 2026
It is a good website, would like to be able to search for scents more easily before purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tonybone
Site Experience FeedbackSep 3, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj
Site Experience FeedbackSep 3, 2026
It was easy and was all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rere
Site Experience FeedbackSep 3, 2026
I love the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danz
Site Experience FeedbackSep 3, 2026
i havent recieved my goods yet but hope everything turns outs great
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Brandy
Site Experience FeedbackSep 3, 2026
excellent service and so many scents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Shortyz
Site Experience FeedbackSep 3, 2026
I have not recieve my order yet
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
DeDe
Site Experience FeedbackSep 3, 2026
It was an easy checkout process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anie
Site Experience FeedbackSep 3, 2026
Love perfume
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
SN
Site Experience FeedbackSep 3, 2026
Reactivating the account is a pain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Effy
Site Experience FeedbackSep 3, 2026
It’s a bad ass website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A