SCENT BOX Customer Reviews
SCENT BOX holds a 8.6/10 overall rating and 755 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 72% | 72% |
 Neutral | 14% | 13% |
 Negative | 14% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 70% |
Neutral | 18% | 20% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,215
TheCologneManFL
Post-Delivery FeedbackSep 2, 2026
This was such an easy process. Looking thru the website is simple and the selection is massive. Once I placed my order, it was quickly shipped and I was wearing the cologne within a week or two. I will definitely be ordering more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
China
Post-Delivery FeedbackSep 2, 2026
Smells so good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tilly Nilly
Site Experience FeedbackSep 1, 2026
Eeadyvto use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Bree
Site Experience FeedbackSep 1, 2026
It was fine this is my first time ever
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Tori
Site Experience FeedbackSep 1, 2026
Great! No complaints
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dabz0nly
Site Experience FeedbackSep 1, 2026
It was good and enjoyable, second time shipper and still just as satisfied as I was the first time with the website and hopefully I’ll be even happier with this box I’m getting.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Airica
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackSep 1, 2026
My overall experience with the SCENT BOX website today was good. The website was easy to navigate, and I was able to find the information and products I was looking for without too much difficulty. I also liked the selection and the way the products were presented. One area that could be improved is making the checkout and product information even clearer and easier to follow. A faster, more straightforward browsing experience would also make the site more convenient. Overall, I had a positive experience and would consider using the website again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
41TEN
Site Experience FeedbackSep 1, 2026
I’m not sure what scents to expect
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Love it
Site Experience FeedbackSep 1, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tre
Site Experience FeedbackSep 1, 2026
It’s great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Fairy
Site Experience FeedbackSep 1, 2026
The interaction on the website today was very simple, straightforward, and easy.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Jayc
Site Experience FeedbackSep 1, 2026
Awesome stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jma585
Post-Delivery FeedbackSep 1, 2026
I love scentbox you get your first purchase half off. I spent $27 on 3 premium perfumes and they all was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Juan Carlos
Site Experience FeedbackSep 1, 2026
Was a great interaction
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
I absolutely love it
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mo
Site Experience FeedbackSep 1, 2026
No problem at all
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Kris
Site Experience FeedbackSep 1, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Sheed
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Enrique
Site Experience FeedbackSep 1, 2026
Easy to make purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackSep 1, 2026
Everything went well. I do with PayPal was an option for payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pollo505
Site Experience FeedbackSep 1, 2026
It went really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glow
Site Experience FeedbackSep 1, 2026
I was just disappointed that I couldn't pick a scent I didn't get shown any of the scent. And what I read was that you get your one of your choice unless it's something that surprising for you to get every month that's where I was confused.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alisonks
Site Experience FeedbackSep 1, 2026
Much more expensive than I thought and not very customized other than highest end perfumes
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ykthedeal
Site Experience FeedbackSep 1, 2026
I wish I knew how long it’ll take to get to me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs Gail
Site Experience FeedbackSep 1, 2026
Gal, my nick name but I am a new Pastor walking in NY calling looking for a soft sent I 69 year old but can go for 49 years old because God been keeping me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Pooh
Site Experience FeedbackSep 1, 2026
I didn’t get to choose my scent
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
SharicePA
Site Experience FeedbackSep 1, 2026
Great so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Keah jm
Site Experience FeedbackSep 1, 2026
So far pretty good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queen77
Site Experience FeedbackSep 1, 2026
This a really good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kmarie
Site Experience FeedbackSep 1, 2026
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becky29485
Post-Delivery FeedbackSep 1, 2026
I didn't love the scent
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Pandaboo
Site Experience FeedbackSep 1, 2026
It was easy to pick didnt give much info about how many products were in the box though
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Erin
Site Experience FeedbackSep 1, 2026
I think that everything went great thank you
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rebel
Site Experience FeedbackSep 1, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackSep 1, 2026
I did not get a chance to order when I subscribed
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kay-Kay
Site Experience FeedbackSep 1, 2026
It was an overall good experience. It was easy to maneuver through the whole process of checking out.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sami
Site Experience FeedbackSep 1, 2026
Excellent all the way around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fabulous
Site Experience FeedbackSep 1, 2026
It's very easy to use the website and get each item that you want and need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Post-Delivery FeedbackSep 1, 2026
Service was great, delivery on time, product smelled amazing, but smell faded relatively quick 😔 😟
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Mattdogg
Post-Delivery FeedbackSep 1, 2026
I have told both of my brothers cuz this is a good way to find the scent u are looking for and smell to the occasion thank yall
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 7
KT
Site Experience FeedbackSep 1, 2026
I love that you can try a scent out before buying a whole bottle. I love that this can also go with you for travel I keep many on hand for vacations so i do not have to cart around a full bottle and deal with TSA issues. I keep one in the car one at work where they are so small and not bulky they can go anywhere. I love to smell good and this makes me have so many choices to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trish
Site Experience FeedbackSep 1, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackSep 1, 2026
the checkout was easy and i am waiting to try the product and will have more to say then.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Patty
Site Experience FeedbackSep 1, 2026
I love that birds there is nothing bad I would ever say about you guys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Litoloco420
Site Experience FeedbackSep 1, 2026
I love scentbird. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noah C
Site Experience FeedbackSep 1, 2026
Wide variety and experiences to find my fragrance of choice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queen Natasha
Site Experience FeedbackSep 1, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BR
Post-Delivery FeedbackAug 31, 2026
Great customer service provided! Site very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9