SCENT BOX Customer Reviews
SCENT BOX holds a 8.6/10 overall rating and 721 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 77% |
 Neutral | 13% | 10% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 73% | 73% |
Neutral | 18% | 17% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,233
Skiddy
Site Experience FeedbackAug 6, 2026
The ordering experience was easy and there are a lot to choose from. I think it is an overall good place to buy your scents
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Nolagirl
Site Experience FeedbackAug 6, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mir
Site Experience FeedbackAug 6, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 6, 2026
So far it's been ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Danie
Site Experience FeedbackAug 6, 2026
Very easy to navigate the website. Was able to sign up and complete my order/subscription in now time at all!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nflo2
Site Experience FeedbackAug 6, 2026
oh my gosh i loved it my brother showed it to me and ive never had a better experience online handling scents like this. any scent has its description and list of ingredients, definitely recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
James B
Site Experience FeedbackAug 6, 2026
Pretty smooth experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashley
Site Experience FeedbackAug 6, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aly
Site Experience FeedbackAug 6, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
M.k.
Site Experience FeedbackAug 6, 2026
I did not like not being able to pick my fragrance when I signed up for this subscription .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
debs
Site Experience FeedbackAug 6, 2026
Good experience. I left Scentbird.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackAug 6, 2026
Easy and nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BS
Site Experience FeedbackAug 6, 2026
It was ok,really it already had my info in it,don't understand how r why,but it does.that part,I don't like at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yana
Site Experience FeedbackAug 6, 2026
Great Website never disappoints
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Shaffer
Site Experience FeedbackAug 6, 2026
I hope I enjoy the cologne it’s very cheap
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Satisfied customer
Site Experience FeedbackAug 6, 2026
First time subscribing to scent box and so far it's been simple and clear
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tsunamiworld
Site Experience FeedbackAug 6, 2026
I feel like for the 1st perchase or any purchase, that the customer should be able to pick what scent they want.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackAug 6, 2026
It was a good website would recommend
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Just providing initial feedback
Site Experience FeedbackAug 6, 2026
I have not spent enough time with the brand to have an opinion. The website is set up with a funnel marketing tactic such that my purchase was captured before I had a chance to gain a good handle on what to expect moving forward with my subscription. I appreciated that I could see the perfume collections that the brand carries, however they changed a bit when I selected “all” and “female” so I’m not sure of the entire catalogue and hope I will be satisfied as a subscriber. I wish the website was a bit more updated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sam
Site Experience FeedbackAug 6, 2026
it was good 0
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JG
Site Experience FeedbackAug 6, 2026
Forever Client
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mattdawgg
Site Experience FeedbackAug 6, 2026
N/a
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Fox
Site Experience FeedbackAug 6, 2026
It was a good experience , just the only thing that was a bit annoying was the calendar UI it’s very janky. Definitely be nice for more shipping options instead of only 3 dates of the month.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Blakeeee
Site Experience FeedbackAug 6, 2026
Grear
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Smells great
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smell good
Site Experience FeedbackAug 6, 2026
My husband has his perfumes from you guys so I wanna start doing it for myself because I got kind of jealous. He gets all the good things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SexySmelling
Site Experience FeedbackAug 6, 2026
It was pretty easy to sign-up and pick the perfumes I wanted. And the pricing isn't to bad.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rachelle
Site Experience FeedbackAug 6, 2026
Very satisfactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shay
Site Experience FeedbackAug 6, 2026
It was a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 6, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nissi
Site Experience FeedbackAug 6, 2026
I bought it as a gift. I thought it was overpriced honestly. I don't have a sense of smell (anosmia from birth) so I really don't get it. I tried a couple different coupon codes and none of them worked. If the recipient likes it then it'll be worth it.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Kota
Site Experience FeedbackAug 6, 2026
I didn't have any kind of problems with them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackAug 6, 2026
Great products . Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackAug 6, 2026
Everything went great and I got a discount for returning to scent box. Fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash.
Post-Delivery FeedbackAug 6, 2026
Order was on time and exactly as advertised. Loved the packaging.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MUNGO
Site Experience FeedbackAug 6, 2026
i didnt realize i could not choose the scent.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Prettyspice
Site Experience FeedbackAug 6, 2026
Enjoy most of the items, if I don't like a fragrance I always someone that will
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scentparrot
Site Experience FeedbackAug 6, 2026
I have no clue in regards to scents I know the types of smells I like but this site stream lines it for me and I love that!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sonya
Site Experience FeedbackAug 6, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Khlax007
Site Experience FeedbackAug 6, 2026
Everything works smooth for the most part and issues I've had have been resolved.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Wait till I get first sent
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Seven
Site Experience FeedbackAug 6, 2026
It was easy and simple, straight to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amberrr
Post-Delivery FeedbackAug 6, 2026
I appreciate the quick repsonses and ease of returns.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
James
Site Experience FeedbackAug 6, 2026
Chose this over scentbird due to online reviews
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 6, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missy
Site Experience FeedbackAug 6, 2026
Like everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Annabelle
Site Experience FeedbackAug 6, 2026
If u know what u want. Descriptions of scents are really pretty close to what you want
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Life
Site Experience FeedbackAug 6, 2026
Not received yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10