SCENT BOX Customer Reviews
SCENT BOX holds a 8.7/10 overall rating based on 695 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 72% |
 Neutral | 13% | 17% |
 Negative | 14% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 73% |
Neutral | 18% | 16% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,142
Online Shopper
Post-Delivery FeedbackJul 20, 2026
Very easy to get re established with Scent Box. Recommended to a friend who inquired about the package once I received it. Told my friend it is a very good way to keep up and try out new fragrances. Many different sizes to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bane
Post-Delivery FeedbackJul 20, 2026
I don’t ever get my reward for doing these. Last one for me. It’s the 3rd one in a year and nothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Antonia
Post-Delivery FeedbackJul 20, 2026
I actually really enjoy scentbox, at the moment I had to pause ny subscription for a few months as I will be out of country until September but I will be restarting right when I get back as I love the service, the packaging is impeccable and I enjoyed the 2 scents I ordered so far and even ordered a back up atomizer for when im traveling. I also love th3 fact that you get points that build up to money to put towards your purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brandy
Post-Delivery FeedbackJul 19, 2026
Loved everything I recieved. Can't wait for my next box to come!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bigbent
Post-Delivery FeedbackJul 19, 2026
Love the product . The box it came in was super nice an durable. But the twist cartridge was not very good. It caused me to completely empty one of the cologne viles.... and of course it was my favorite one
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Groovy Sunbeam
Post-Delivery FeedbackJul 19, 2026
Loved this scent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tricky
Site Experience FeedbackJul 18, 2026
Tricky to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
The Doll
Post-Delivery FeedbackJul 18, 2026
the tracking is acurate and fast, the presentation is 10:10 and the atomizer are cool af
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gabbo
Site Experience FeedbackJul 18, 2026
I had subscribed to Scentbox months ago! I moved out of the country and had to pause my membership for some time, now coming back all I had trouble with was remembering the name! As soon as I was able to access my online account all my previous selections were still there! This meant the world to me as I had a few designers fragrances I had yet to try. I am so excited to receive my package, honestly all I have to say is I wish my order came much sooner than this wait time. Other than that, the selection and variety of choices plus the convenient travel vials they come in really places the cherry on top. Thank you Scentbox I will forever be a subscriber!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justformom
Site Experience FeedbackJul 18, 2026
Easy experience, whish I could have had a say in what kind of scents I am interested in receiving.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackJul 18, 2026
It was easy to get set up
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
ann
Site Experience FeedbackJul 18, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nieemah
Site Experience FeedbackJul 18, 2026
NA
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Key
Site Experience FeedbackJul 18, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lc
Site Experience FeedbackJul 18, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beautiful one
Site Experience FeedbackJul 18, 2026
Love it a lot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
I love this deal
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Brandi Emeralda
Site Experience FeedbackJul 18, 2026
Everything was simple no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frosty
Site Experience FeedbackJul 18, 2026
The process is user-friendly, and redirection and prompting to make adjustments were a great help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Necole
Site Experience FeedbackJul 18, 2026
First time trying sCent box so I don’t really have any comments until product come
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mo
Site Experience FeedbackJul 18, 2026
It was easy to use. Very user friendly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shlumpt
Site Experience FeedbackJul 18, 2026
The website has great information ahmd helped me to make my decision
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gen 2
Site Experience FeedbackJul 18, 2026
I like The Scent Box because it has cool twist container. It has a variety of premium perfumes that we don’t want to take with us while traveling so we’re able to have the perfumes that we select and want for traveling. It’s perfect. I also like that you can give reviews and save up money to buy a big bottle of perfume whether it be for Myself or for someone else in the billing is easy and I liked the product selection. It switches up sometime so I like it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neverrest
Site Experience FeedbackJul 18, 2026
Quick and easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rabbit
Site Experience FeedbackJul 18, 2026
Im excited to try it
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
sissy B
Site Experience FeedbackJul 18, 2026
It's been a great experience with Sentbird and the perfume smells good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
SLIM
Site Experience FeedbackJul 18, 2026
Well I paid for it and I really don't understand what I ordered I haven't ordered yet but it took my money but overall it seems like everything just laid out so I guess I'll figure it out thank you
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mana
Post-Delivery FeedbackJul 18, 2026
I love the product, the package and everything about this product!!! 😁
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Estrella d.
Site Experience FeedbackJul 18, 2026
Happy to find what I need and place the order seemlessly but this survey is ridic
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
R3ALD3AL
Site Experience FeedbackJul 18, 2026
Didn't give me a option to pick the scent I wanted when setting up the subscription which is kinda a bummer
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJul 18, 2026
When I put the order, the same day I call u guys, I talk to some about my order and she said it was all good, but is not, I only got one cologne, when my wife got this she got tree and one for the car and she pay less, im not happy at all
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Kolors
Site Experience FeedbackJul 18, 2026
I didn’t get to see any scents at all
- Overall Rating: 1
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Nunubee
Site Experience FeedbackJul 18, 2026
It was a seamless process, and I look forward to trying out new designer scents.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
Easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Michael C
Site Experience FeedbackJul 18, 2026
The purchase process was smooth, the price was fair and I am deeply satisfied.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hmm
Site Experience FeedbackJul 18, 2026
Overall good experience. Wouldn’t change anything
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
Just starting
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackJul 18, 2026
Check out was simple and has better subscription options than some other popular brands!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
Good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Typsy
Site Experience FeedbackJul 18, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 18, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackJul 18, 2026
It was not difficult to make the purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hmm
Site Experience FeedbackJul 18, 2026
I like how I can try different scents every month without having to purchase the actual bottle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sara
Site Experience FeedbackJul 18, 2026
overall experience with scent box has been great ..great selection and site is very easy to use. I had a shipment that was sent to the wrong address due to me no t changing address in time for the shipment to be sent.and the company corrected problem very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackJul 18, 2026
Loving the perfume I selected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No nickname
Site Experience FeedbackJul 18, 2026
Everything okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Birdie
Site Experience FeedbackJul 18, 2026
Chatgpt recommend it but a friend at work did also and it was easy to subscribe
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
good interaction, maybe update website (its slow) and maybe a little more affordable premium
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 18, 2026
Everything went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tripp
Site Experience FeedbackJul 18, 2026
Really easy to set everything up, and it allowed me to choose exactly what brand I wanted to hit me at first! Loved this, they lose money just for us to have opportunities at these large brands
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10