SCENT BOX Customer Reviews
SCENT BOX holds a 8.7/10 overall rating based on 665 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 72% | 68% |
 Neutral | 15% | 16% |
 Negative | 14% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 71% | 72% |
Neutral | 19% | 19% |
Negative | 10% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,134
Snot
Site Experience FeedbackJul 2, 2026
It was good but it didn’t let me select the part where i could get 2 instead of just one
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cool
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Graham
Site Experience FeedbackJul 2, 2026
All Good Experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Positive vibes
Site Experience FeedbackJul 2, 2026
I love that you guys sell cologne so I buy it for when I have a event I’m going too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick
Site Experience FeedbackJul 2, 2026
Always easy to use the website and the variety of scents are amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hajones79
Site Experience FeedbackJul 2, 2026
It was pretty good but a bit confusing with the prices and scents.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Trayza
Site Experience FeedbackJul 2, 2026
I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jboy
Site Experience FeedbackJul 2, 2026
It was very nice and the notes being listed was helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJul 2, 2026
It was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
None
Site Experience FeedbackJul 2, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Steph
Site Experience FeedbackJul 2, 2026
Easy to navigate, great offers, and rewards system build-up after purchases to use on future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Idk1999
Site Experience FeedbackJul 2, 2026
I like the subscription. I like a variety of choices when it comes to cologne and I can always order more if I like one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flash
Site Experience FeedbackJul 2, 2026
Hope it works out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
It's good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Karina
Site Experience FeedbackJul 2, 2026
I placed an order but it did not tell me or ask me what I wanted to try.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Minibeast
Site Experience FeedbackJul 2, 2026
I had no issue while signing up it’s so quick and what I like the most is their variety of options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zephyr
Site Experience FeedbackJul 2, 2026
It was nice
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
ialxnn
Site Experience FeedbackJul 2, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alex
Site Experience FeedbackJul 2, 2026
Excited
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 2, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clairson
Site Experience FeedbackJul 2, 2026
I love my subscription
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Brenny
Site Experience FeedbackJul 2, 2026
Good very helpful
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
Everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackJul 2, 2026
Using my points to buy. The ordering process was very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susie
Site Experience FeedbackJul 2, 2026
Looking forward to trying Scentbird.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Jessica
Site Experience FeedbackJul 2, 2026
This is a perfect option for a single mother!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Good Selection
Site Experience FeedbackJul 2, 2026
Site was easy to navigate and had a great selection. Looking forward to picking my next fragrance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NICKI
Site Experience FeedbackJul 2, 2026
I have had issues in the past and they were always resolved I am pleased with scentbox overall
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Forever One
Site Experience FeedbackJul 2, 2026
I experienced no problems today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackJul 2, 2026
I've heard everything very positive about some bird in some of my friends do it and I would just really love to experience the same experience they have
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PDW
Site Experience FeedbackJul 2, 2026
I view scent box on Facebook, overall everything went well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Nellie
Site Experience FeedbackJul 2, 2026
Well, I just subscribed today. I haven’t even gone in to shop yet or put my order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jas
Site Experience FeedbackJul 2, 2026
It was a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Easy to navigate. Looking forward to continuing my subscription
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TartLee
Site Experience FeedbackJul 2, 2026
I was with scent bird. And I liked this site but a lot of the perfume and cologne I wanted they didn't have. Then I seen your site and you have a awesome selection. So that's why I switched over.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Beamsta
Site Experience FeedbackJul 2, 2026
Should be able to choose scents before paying for subscription.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Chucky B
Site Experience FeedbackJul 2, 2026
I’m very satisfied
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
G
Site Experience FeedbackJul 2, 2026
B
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Ace
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tabby
Site Experience FeedbackJul 2, 2026
Transactions are easy, easy to find perfumes I am interested in. Purchase price for trial perfumes is reasonable. I do however wish there were some newer perfumes added.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJul 2, 2026
I’ve always liked the experience in the new sense that I get to try by using sandbox
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The divorcy
Site Experience FeedbackJul 2, 2026
Saw an add I’m recently separated so I just want to smell Good and feel good about myself
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Scentman
Site Experience FeedbackJul 2, 2026
Good website, friendly design.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 2, 2026
Quick
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
BB
Site Experience FeedbackJul 2, 2026
Once you shop with scent box, you can't stop.. Love it❤️❤️❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobkatt
Site Experience FeedbackJul 2, 2026
Very simple and clear.i would like to be able to choose my sents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackJul 2, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
I'm unhappy with my order because I got the sent of the month, instead of the prada I had selected. The sent of the month smells like old women 10/10 don't recommend.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 6