SCENT BOX Customer Reviews
SCENT BOX holds a 8.3/10 overall rating and 833 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.3out of 10
Would Shop Here Again:
8.3out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 62% |
 Neutral | 16% | 13% |
 Negative | 18% | 25% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 68% |
Neutral | 19% | 20% |
Negative | 11% | 12% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,313
Val
Site Experience FeedbackNov 7, 2026
First experience, curious and excited to see how it goes
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
Good experience and straight forward
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Preezy
Site Experience FeedbackNov 7, 2026
First time using
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Pepe La Who
Site Experience FeedbackNov 7, 2026
First time to the site, looking for a specific scent which I did find here for an affordable price at least until I can afford to purchase a full product.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
S
Site Experience FeedbackNov 7, 2026
Very simple and straight forward. Amazing variety of brands and scents!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Good so far
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dlo
Site Experience FeedbackNov 7, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Blu
Site Experience FeedbackNov 7, 2026
I think the website was designed amazingly it gave me step-by-step on how I can sign up and submit my order and help me find the right scent for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nike
Site Experience FeedbackNov 7, 2026
I have had an excellent experience today. Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Hayden Hubble
Site Experience FeedbackNov 7, 2026
east and fast sign up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nick
Site Experience FeedbackNov 7, 2026
i love scent box i make sure to tell all my friends about it. Anytime I am talking to someone about the cologne i am wearing i tell them to check out Scent Box.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AndrewL
Site Experience FeedbackNov 7, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shell
Post-Delivery FeedbackNov 7, 2026
I didnt get my thing for October and when looking on the app it says processing for both of them the one for October a d then one for November too so well see if I get them
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 5
BigMaui
Site Experience FeedbackNov 7, 2026
I have been with Scent Box for a few years and I love them. They keep me smelling amazing and they have great customer service! My wife is always excited about how I’m gonna smell next.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kynleigh
Site Experience FeedbackNov 7, 2026
I really like the website, however it’s a little clunky? And I wish I could see the platinum scents before signing up. But I don’t regret it, I’m super excited to try this and I’ve heard only good things!
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Theresa
Site Experience FeedbackNov 7, 2026
It would not let me choose what scent I wanted
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Haileazzy
Site Experience FeedbackNov 7, 2026
easy and nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G1rlveteran75
Site Experience FeedbackNov 7, 2026
I didn't get to pick my types of fragrances.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Brian
Site Experience FeedbackNov 7, 2026
I wanted to explore the colognes available before i purchased the subscription but uall push and push the subscription instead of showing everything available. I hope you have the different niche im wanting to look into.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Littlz
Site Experience FeedbackNov 7, 2026
I can't wait to get my scents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Just love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allie
Post-Delivery FeedbackNov 7, 2026
At first my order status was delivered but was not here. I called customer support. They sent out another box without a hassle. The new one came and im very satisfied with their customer service
- Overall Rating: 9
- Would Shop Here Again: 3
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
Driisturnt
Site Experience FeedbackNov 7, 2026
Im still new to this but very excited to give it a try !
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Deuce
Site Experience FeedbackNov 7, 2026
Little confusing thought i was choosing my own
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Dave
Site Experience FeedbackNov 7, 2026
I think everything went good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
My card shows you charged me twice.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chase
Site Experience FeedbackNov 7, 2026
We love sent box !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Breezy
Site Experience FeedbackNov 7, 2026
had no problems!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gin
Site Experience FeedbackNov 7, 2026
I look forward to getting my scentbox
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Half pint
Site Experience FeedbackNov 7, 2026
N/A
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Grafixsoldier
Site Experience FeedbackNov 7, 2026
It is user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackNov 7, 2026
Easy fast love it
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Jason B
Site Experience FeedbackNov 7, 2026
Super simple checkout process for platinum fragrances.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mr. P
Site Experience FeedbackNov 7, 2026
great
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Miche
Site Experience FeedbackNov 7, 2026
I spent a lot of time browsing because I love perfume
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 7, 2026
The product was well presented.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RANSOM
Site Experience FeedbackNov 7, 2026
I love scentbox, its convenient and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drakoe
Post-Delivery FeedbackNov 6, 2026
i wasnt really sure what to get but took the test they offer and went with the first it recommened Love the scent so far
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Trip
Post-Delivery FeedbackNov 6, 2026
Packaging and presentation were excellent. Prices seem higher for 8 ML vs 10 ML with a similar vendor.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gigi
Post-Delivery FeedbackNov 6, 2026
good perfume that is affordable
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Harold Smellsby
Site Experience FeedbackNov 6, 2026
I was looking for a replacement for scentbird, stumbled across scentbox, signed up for the subscription and cancelled maybe a day later because I didn't want a subscription for the sake of flexibility. They promptly removed me from the subscription service and informed me I could buy the atomizers separate from the subscription. Since the place I had gone to didn't have the cologne I wanted I took them up on that offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neversleep13
Site Experience FeedbackNov 5, 2026
Everything was good but these were some female perfumes that I was looking for that were not on the site. Also see some perfumes that were cheaper on other sites bu not by much.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mari
Site Experience FeedbackNov 5, 2026
I’m trying different scents for both my husband and myself. We love being able to try out different scents with no big commitment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jersey
Site Experience FeedbackNov 5, 2026
Yes website is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gent
Site Experience FeedbackNov 5, 2026
Changing between active calendars for my two scents per month proved difficult. It would reset my filter settings or recommendations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl
Site Experience FeedbackNov 5, 2026
Everything about scentbox is amazing and smells amazing, 10/10 get ya some!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackNov 5, 2026
Selection of scents for the months were hectic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaloQuera713
Site Experience FeedbackNov 5, 2026
First time buyer, heard a lot about it. A lot of good recommendations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10