SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 724 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 77% |
 Neutral | 13% | 10% |
 Negative | 16% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 73% | 73% |
Neutral | 18% | 16% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,235
Bee
Site Experience FeedbackAug 8, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Allie
Site Experience FeedbackAug 8, 2026
I like the inventory and discount; I perfectly to have annual subscription option .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandy Wine.
Site Experience FeedbackAug 8, 2026
Your site was very kind and easy to go about finding what I like and reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeAnthony
Site Experience FeedbackAug 8, 2026
Well, I don't know much about scentbox but it seems legit so I subscribed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meemaw
Site Experience FeedbackAug 8, 2026
Looking for a great scent. Website was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cal
Site Experience FeedbackAug 8, 2026
It was good and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Shirley
Site Experience FeedbackAug 8, 2026
It was simple and easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hollywood
Site Experience FeedbackAug 8, 2026
Its easy and great to Understand also Got a lot of my favorites on here and helps you save money.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Camille
Site Experience FeedbackAug 8, 2026
Wonderful experience I had no problems at all. Very self-explanatory. .Very informative. Easy checkout, very secure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frankie
Site Experience FeedbackAug 8, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Moonunit
Site Experience FeedbackAug 8, 2026
I can find more options than Scentbird
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ravnone
Site Experience FeedbackAug 8, 2026
I wish it would give examples of the perfumes in each tier
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
The overall purchase and and putting information was easy
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Jer
Site Experience FeedbackAug 8, 2026
I love it so much they have slot of choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robert
Site Experience FeedbackAug 8, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scentbird133
Site Experience FeedbackAug 8, 2026
Quality scents at a good price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Steve
Site Experience FeedbackAug 8, 2026
It has been great so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chelsseeaa
Site Experience FeedbackAug 8, 2026
It was simple enough. Not many to choose from in the lower category tho
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
wakeyourdreams
Site Experience FeedbackAug 8, 2026
I placed an order for high quality cologne
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CancerCrab
Site Experience FeedbackAug 8, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenny
Site Experience FeedbackAug 8, 2026
None
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hbon
Site Experience FeedbackAug 8, 2026
I’ma little concerned that I didn’t get to pick out my fragrance. Other than that, it was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Daniel
Site Experience FeedbackAug 8, 2026
I don't know yet this is my first time buying
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Eman
Site Experience FeedbackAug 8, 2026
Everything was easy to look at and purchase was super easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JR
Site Experience FeedbackAug 8, 2026
I did not choose a scent and gave my info for payment, showed billing amount and was told my order will be shipped. I did not place an order.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Renee
Site Experience FeedbackAug 8, 2026
Good price website works well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shay
Site Experience FeedbackAug 8, 2026
Straight forward prompts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frafox
Site Experience FeedbackAug 8, 2026
I usually don’t have issues but last month I was requested to pay shipping which was odd. Don’t know how that happened
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dylan
Site Experience FeedbackAug 8, 2026
This has been very easy and I can't wait for my products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
A large selection
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
bobby
Site Experience FeedbackAug 8, 2026
great overall experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joakley
Site Experience FeedbackAug 8, 2026
I’m really excited to get my purchase. I’ve been thinking about doing it for quite some time. I wanna try the Prada. Everything was easy and I’m just hoping that the product is as good as it says it is. The price is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DERRICKSWIFE
Site Experience FeedbackAug 8, 2026
I appreciate the clarity and description of products and what to expect. Also, clarity of prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackAug 8, 2026
I had an easy easy experience on the website. It's made to where I can easily find things that I'm looking for and I had area experience Like it's
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
vaeh
Site Experience FeedbackAug 8, 2026
very good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poca
Site Experience FeedbackAug 8, 2026
Overall great experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashley
Post-Delivery FeedbackAug 8, 2026
I picked my scents but accidentally chose the same one and was not able to remove it. I was unable to change my scents without customer service having to do it and the scent I received seemed to be a little watered down. I wasn't very happy with the scent or the quality. I did, however, like the packaging it came in. I have a scentbird and scentbox subscription and the scentbird is much easier for me to use.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: 4
Reggie2323
Site Experience FeedbackAug 8, 2026
Little confusing. Thought id be able to choose colognes but it took me straight to payment Info
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mnei05
Site Experience FeedbackAug 8, 2026
Por el momento todo va bie, solo debo esperar por el producto.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmie
Site Experience FeedbackAug 8, 2026
It was very easy to choose my plan and have it shipped to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sara
Post-Delivery FeedbackAug 8, 2026
They have an incredible selection, the site is easy to use delivery is very punctual. And the perfumes are amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GreenEyes86
Post-Delivery FeedbackAug 7, 2026
I have ordered scentbird in the past and the prices just kept going up and the cases weren't free either, I wasn't happy so I tried scent box, and so far I'm happy with them an would definitely recommend them to anyone .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JimZGirl
Post-Delivery FeedbackAug 7, 2026
I was satisfied with the order, however I think for the value the quantity lacks a little bit but the quality is most impressive
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 8
ZombieCupcake
Post-Delivery FeedbackAug 7, 2026
I subscribed but never received my first order at all. I couldn't track it. It never arrived and I don't think it ever was going to arrive.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Skiddy
Site Experience FeedbackAug 6, 2026
The ordering experience was easy and there are a lot to choose from. I think it is an overall good place to buy your scents
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Nolagirl
Site Experience FeedbackAug 6, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mir
Site Experience FeedbackAug 6, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 6, 2026
So far it's been ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Danie
Site Experience FeedbackAug 6, 2026
Very easy to navigate the website. Was able to sign up and complete my order/subscription in now time at all!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10