SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 768 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 66% |
 Neutral | 16% | 22% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 71% |
Neutral | 18% | 19% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,238
Joec
Post-Delivery FeedbackSep 20, 2026
Just canceled you guys this month due to sending a package that I was asked by USPS to pay for after already paying for it out of my account with you. You have also in the beginning of our agreement late/lost packages that took 7- 10 days to finally get. I asked for some kind of compensation and was refused. Other than that the last order I bought with my point is and I am very happy.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 8
Raymus
Post-Delivery FeedbackSep 20, 2026
Was great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Smj2109
Post-Delivery FeedbackSep 20, 2026
Got the cbd bath fizz and it smells and works amazing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Niya
Site Experience FeedbackSep 19, 2026
very excited to receive new fragrance
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dalton
Site Experience FeedbackSep 19, 2026
Love the idea of this
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Toni
Site Experience FeedbackSep 19, 2026
It’s been great
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
dyl
Site Experience FeedbackSep 19, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 19, 2026
This is the first time I've ever heard of Scent bird, in an ad. I'm excited to try different scents! Signing up was easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
My HusbandSmellsGreat
Site Experience FeedbackSep 19, 2026
I just wanted to try before I buy a big container. This is perfect for my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nellie
Site Experience FeedbackSep 19, 2026
My overall interaction was amazing it was flawless easy and my transactions was understandable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackSep 19, 2026
Just become a member but like it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
U
Site Experience FeedbackSep 19, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Beckaa
Site Experience FeedbackSep 19, 2026
muy bueno
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Bigabe1968
Site Experience FeedbackSep 19, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DLD
Site Experience FeedbackSep 19, 2026
The site is well designed. Easy to read and information was relevant and helpful.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Timothy Cornett
Site Experience FeedbackSep 19, 2026
Everything ran smooth and checkout was easy!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Britt
Site Experience FeedbackSep 19, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mema
Site Experience FeedbackSep 19, 2026
Love this
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Janira
Site Experience FeedbackSep 19, 2026
I want to use scendbird to develop new fragrances to my teenage boy. He's stuck on versace which smells great but he needs to switch it up. Let's see if scentbird could help a mom out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gift certificate purchased
Site Experience FeedbackSep 19, 2026
It was hard to find the option for buying a gift certificate.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Daman
Site Experience FeedbackSep 19, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayKay
Site Experience FeedbackSep 19, 2026
Its was extremely easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackSep 19, 2026
Good overall experience 2nd subscription
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
The cologne are very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackSep 19, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jfrizzle
Site Experience FeedbackSep 19, 2026
It was great many options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackSep 19, 2026
Our family has enjoyed multiple subscriptions from Scentbox from charismas gifts to birthdays. Great way to enjoy a nice selection of cologne and perfumes without breaking the bank.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
It would have been nice to pick the first fragrance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spider-Man
Site Experience FeedbackSep 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
This was a bad first experience. I thought this would take 5 minutes and it’s been over an hour because it keeps taking me to step 1. It states my cart is empty. I’m not sure if you bill in advance or in the rears. The process should be simplified.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Brayden Lunsford
Site Experience FeedbackSep 19, 2026
It looks rlly good and legit
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MamaDeskTiny
Site Experience FeedbackSep 19, 2026
Something I been wanting for so long and I am now preg with twins so looking forward to my new fragrance every month while being home is exciting
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
1st order
Site Experience FeedbackSep 19, 2026
Placing my very first order right now
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tejay
Site Experience FeedbackSep 19, 2026
Good experience
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 19, 2026
Great sight
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris R.
Site Experience FeedbackSep 19, 2026
It was easy to use. Amd I camt wait to start getting my scents
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 19, 2026
This is my first time all the merchandise. For y'all, I believe it's gonna be a good purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nk
Site Experience FeedbackSep 19, 2026
Not too bad looking forward to see what I got in my sent box order kinda odd that I paid $70 about $100 Canadian and I didn’t get to choose any of the platinum sense that I paid more to choose from but hopefully I get some good ones. I’m excited and if it goes well, I will definitely be ordering every month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackSep 19, 2026
My first order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dannie
Site Experience FeedbackSep 19, 2026
I wish i was able to pick my first sent!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MrRic
Site Experience FeedbackSep 19, 2026
This is my first time..so can't say
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ketti
Post-Delivery FeedbackSep 19, 2026
Wonderful scent great experience with purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Be
Site Experience FeedbackSep 19, 2026
Easy to choose options
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bobo92
Site Experience FeedbackSep 19, 2026
Everything was super easy and understandable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitkat
Site Experience FeedbackSep 19, 2026
It was fine. No complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KG
Site Experience FeedbackSep 19, 2026
It was very easy to use and greatly satisfied can’t wait to receive my first order!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackSep 19, 2026
Just ordered this for my Wi-Fi I believe she will love it and ordering was easy. Website was good. Price was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Fabulous
Post-Delivery FeedbackSep 18, 2026
I love you with all the scents I smell so dang good every where I go. People wonder who's smelling like that 🤔.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Trav
Post-Delivery FeedbackSep 18, 2026
You should really consider subscribing to scentbox, the savings are ridiculous and the quality is high.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: 8