Santa Cruz Biotechnology, Inc. Reviews - 991 Reviews - 9.6/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 10% |
Negative | 3% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 701 - 720 of 991
³Trevino's Ranch
Site Experience Feedback
Mar 18, 2024
Good website. I would appreciate if the items had a, "how long it lasts" on the natural fly repellents, although, I know conditions vary as do lasting effects. It's more of an idea, or recommended re-application "schedule". I didn't think about looking at what your website has to offer but if the repellent works, I will.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
tootsie
Post-Delivery Feedback
Mar 18, 2024
The products fit the needs of my equines and they are all in great shape. When I get a chance I like to go to the Paso Robles store, if not I order on line. Thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 18, 2024
Everything went fine
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 5
- Full ratings for this review »
Bulk discount doesn't auto-apply at checkout
Site Experience Feedback
Mar 18, 2024
Bulk discount was advertised on the product page, but when I went to checkout, I couldn't see the discount applied. I chatted with a representative on the website who instructed me to put a note in the special instructions field when checking out, which I did do. I don't know for sure if this will result in the discount being correctly applied. It would be much preferred to have this discount automatically applied at check out. As long as the discount is applied, we will continue to buy this product for you because we appreciate the bulk discount opportunity, but it is a burden to have to remember to put a note in every time.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 18, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leaping lizard
Site Experience Feedback
Mar 07, 2024
Very few options for a paste for sick goats. Needed something to give a sick doe a bump.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Post-Delivery Feedback
Mar 18, 2024
Santa Cruz has several reliable antibodies at a good price that have worked in our research settings.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sabine M
Post-Delivery Feedback
Mar 17, 2024
Ordered vitamin E to help my horse with his kidney problems, it was easy to order and got here quickly. A little bit expensive
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hidden Glade Homestead
Post-Delivery Feedback
Mar 15, 2024
We just discovered this website for our farm medications. They have a good selection of items we normally use and the prices are better than our usual source.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
REBAK ANGUS
Post-Delivery Feedback
Mar 15, 2024
WAS GREAT
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Scott B
Site Experience Feedback
Mar 15, 2024
Happy with a great price on this mineral oil that I will use for my lapidary saw. Even though it is marketed as a horse laxative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MV
Site Experience Feedback
Mar 15, 2024
Happy with the whole experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sanchez
Site Experience Feedback
Mar 11, 2024
Good Costume Service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marcus
Site Experience Feedback
Mar 15, 2024
Great communication by email! Good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jason
Post-Delivery Feedback
Mar 15, 2024
I have been searching for this type of product and happened to find it with Santa Cruz Biotechnology, Inc. It works great and is just what I needed for the jobs that it takes care of.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Harper
Site Experience Feedback
Mar 15, 2024
Really enjoyed the live chat function
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sara
Post-Delivery Feedback
Mar 14, 2024
Santa Cruz products have become some of my favorite products for my horses. I love the body conditioning spray; the supplements are high quality and affordable. My horses have thrived since I started using their supplements, and I like that the ingredients are properly portioned and balanced. The auto-ship option is a great way to save money and never run out! My only complaint is that the body conditioner's spray bottle doesn't work very well - I have to transfer to a different spray bottle. But for the quality of the product, at the price, it's well worth it! The sprayer needs a re-design; I've ordered multiple bottles, and every single one hasn't worked or leaks. I love the spray and use it on both my horses and my dogs. It smells great and keeps them shiny and soft.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 14, 2024
Love your Equine products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lmpinkham
Post-Delivery Feedback
Mar 14, 2024
Always a good experience ordering from Santa Cruz online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KC
Post-Delivery Feedback
Mar 14, 2024
Great prices and great customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »