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Santa Cruz Biotechnology, Inc. Reviews - 991 Reviews - 9.6/10

Jan 5, 2025
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.7 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%89%

Neutral

8%10%

Negative

3%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 701 - 720 of 991

³Trevino's Ranch

Site Experience Feedback

Mar 18, 2024

Good website. I would appreciate if the items had a, "how long it lasts" on the natural fly repellents, although, I know conditions vary as do lasting effects. It's more of an idea, or recommended re-application "schedule". I didn't think about looking at what your website has to offer but if the repellent works, I will.

tootsie

Post-Delivery Feedback

Mar 18, 2024

The products fit the needs of my equines and they are all in great shape. When I get a chance I like to go to the Paso Robles store, if not I order on line. Thanks

Online Shopper

Post-Delivery Feedback

Mar 18, 2024

Everything went fine

Bulk discount doesn't auto-apply at checkout

Site Experience Feedback

Mar 18, 2024

Bulk discount was advertised on the product page, but when I went to checkout, I couldn't see the discount applied. I chatted with a representative on the website who instructed me to put a note in the special instructions field when checking out, which I did do. I don't know for sure if this will result in the discount being correctly applied. It would be much preferred to have this discount automatically applied at check out. As long as the discount is applied, we will continue to buy this product for you because we appreciate the bulk discount opportunity, but it is a burden to have to remember to put a note in every time.

Online Shopper

Site Experience Feedback

Mar 18, 2024

good

Leaping lizard

Site Experience Feedback

Mar 07, 2024

Very few options for a paste for sick goats. Needed something to give a sick doe a bump.

NA

Post-Delivery Feedback

Mar 18, 2024

Santa Cruz has several reliable antibodies at a good price that have worked in our research settings.

Sabine M

Post-Delivery Feedback

Mar 17, 2024

Ordered vitamin E to help my horse with his kidney problems, it was easy to order and got here quickly. A little bit expensive

Hidden Glade Homestead

Post-Delivery Feedback

Mar 15, 2024

We just discovered this website for our farm medications. They have a good selection of items we normally use and the prices are better than our usual source.

REBAK ANGUS

Post-Delivery Feedback

Mar 15, 2024

WAS GREAT

Scott B

Site Experience Feedback

Mar 15, 2024

Happy with a great price on this mineral oil that I will use for my lapidary saw. Even though it is marketed as a horse laxative.

MV

Site Experience Feedback

Mar 15, 2024

Happy with the whole experience

Sanchez

Site Experience Feedback

Mar 11, 2024

Good Costume Service

Marcus

Site Experience Feedback

Mar 15, 2024

Great communication by email! Good pricing

Jason

Post-Delivery Feedback

Mar 15, 2024

I have been searching for this type of product and happened to find it with Santa Cruz Biotechnology, Inc. It works great and is just what I needed for the jobs that it takes care of.

Harper

Site Experience Feedback

Mar 15, 2024

Really enjoyed the live chat function

Sara

Post-Delivery Feedback

Mar 14, 2024

Santa Cruz products have become some of my favorite products for my horses. I love the body conditioning spray; the supplements are high quality and affordable. My horses have thrived since I started using their supplements, and I like that the ingredients are properly portioned and balanced. The auto-ship option is a great way to save money and never run out! My only complaint is that the body conditioner's spray bottle doesn't work very well - I have to transfer to a different spray bottle. But for the quality of the product, at the price, it's well worth it! The sprayer needs a re-design; I've ordered multiple bottles, and every single one hasn't worked or leaks. I love the spray and use it on both my horses and my dogs. It smells great and keeps them shiny and soft.

Online Shopper

Post-Delivery Feedback

Mar 14, 2024

Love your Equine products

lmpinkham

Post-Delivery Feedback

Mar 14, 2024

Always a good experience ordering from Santa Cruz online.

KC

Post-Delivery Feedback

Mar 14, 2024

Great prices and great customer service