Runners Plus Customer Reviews
Runners Plus holds a 9.7/10 overall rating and 326 verified post-delivery reviews on Bizrate.
Runners Plus Rating
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
10out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 94% |
 Neutral | 4% | 3% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 83% |
Neutral | 9% | 13% |
Negative | 1% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Runners Plus
Showing 1 - 50 of 444
J. Alf. 3_14
Post-Delivery FeedbackSep 12, 2026
The product I ordered was last years Saucony Ride model. After my purchase, one day later a customer rep from RP called me that the item was not in stock, but due to my purchase, they would honor the "sale" price and give me the current model which was nice of them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Peterrr
Post-Delivery FeedbackSep 11, 2026
Best running store in Dayton.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tito
Post-Delivery FeedbackSep 11, 2026
Excellent products and particularly great deals on Hoka
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Grace
Site Experience FeedbackSep 9, 2026
It's very clear. The navigation of the website is very straightforward and the experience for shopping feels satisfying in terms of getting the exact item you want.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CB
Site Experience FeedbackSep 9, 2026
Checkout and finding products were very easy! However, the selection of larger sizes was very small, and most products only included one picture- I like to see how clothes would fit from different angles.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 10
Fritz
Post-Delivery FeedbackSep 8, 2026
Very easy and convenient. You rice was great and delivery was fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Teaster
Post-Delivery FeedbackSep 8, 2026
This company seems like it will be easy to work with. The selection is vast and I like the fact that it is a smaller company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Debbie
Post-Delivery FeedbackSep 7, 2026
Exactly what I ordered and on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 6, 2026
Found online. Even called to confirm availability prior to ordering. Very smooth process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Post-Delivery FeedbackSep 6, 2026
Eric in customer was fantastic!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
Easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VD
Post-Delivery FeedbackSep 5, 2026
Meet expectation
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Running girl
Post-Delivery FeedbackSep 5, 2026
I found exactly what I wanted for a good price and I had it in no time-quicker than it was expected to arrive. It literally shipped a couple hours after I placed the order. Excellent experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
L1$@
Post-Delivery FeedbackSep 5, 2026
I searched google for the shoes I was wanting to purchase, found them offered on many websites listed. Runners Plus had the cheapest price. I verified that this merchant/website was legit b4 adding any personal/credit card info, and then made my purchase online. Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Good shoes
Post-Delivery FeedbackSep 5, 2026
I was looking for a color of a particular tennis shoe that was not available at my regular sources for buying tennis shoes. Runners plus came up and the color was exactly what I wanted. And they had my size. They also shipped much faster than I expected. I’ve bought this particular tennis shoes in multiple colors so I knew it was going to work. I was so pleased that they had this color and my size. I asked Google if this was a safe place to buy from because I had not ever purchased from them and they received good reviews so I felt comfortable buying from them.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 4, 2026
Very good experience.Had what I wanted. Easy online purchase. Swift delivery. Extremely satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
VD
Site Experience FeedbackSep 4, 2026
Good shopping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Snow
Post-Delivery FeedbackSep 3, 2026
Order was exactly what I wanted and arrived on time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Anonymous
Site Experience FeedbackSep 1, 2026
Seamless searching and ordering process, everything is laid out in an easily understandable manner
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wayne
Post-Delivery FeedbackAug 31, 2026
Liked the Brooks Ghost Max 3 so much, I ordered a pair from Runners Plus for my brother..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bridie
Post-Delivery FeedbackAug 30, 2026
I had a very positive experience. I was connected to the site when I put in the brand name I was looking for.. there was a good selection of styles and sizes at a very reasonable price. Shipping was free which was a very nice surprise. I love my nrew Hokas!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tito
Post-Delivery FeedbackAug 29, 2026
I was hoping to buy another pair of size 12 Hoka at the 116 price , but you’re sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joy
Post-Delivery FeedbackAug 29, 2026
Super fast shipping. I was happy to find the exact size and color I was looking for. Site was easy to navigate. I would recommend Runners Plus to anyone looking for a large selection of items at great prices!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jerry
Post-Delivery FeedbackAug 29, 2026
Good price and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 29, 2026
Great first order experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SM
Post-Delivery FeedbackAug 27, 2026
I was super impressed with availability of the shoes I had chosen in loads of sizes. Not Only that my order was received unbelievably quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ron
Site Experience FeedbackAug 25, 2026
Fantstic website and easy to order product. Pricing and shipping costs were clearly explained. Great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocky
Site Experience FeedbackAug 24, 2026
Lightning speed
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Amelia
Site Experience FeedbackAug 24, 2026
I’m very pleased
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ChiefGuru
Post-Delivery FeedbackAug 24, 2026
The online ordering process was quick and easy to do, however the delivery date that was given was more than a week off from when the order was made. So don't trust the delivery date given when you make the order and wait until you receive an email stating that the order has been sent which you will receive whenever cause Runners Plus doesn't provide that information when you order.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Buddy
Post-Delivery FeedbackAug 23, 2026
You had the shoes I was looking for and in my size. No other sight had what I needed. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
James
Post-Delivery FeedbackAug 23, 2026
Runners plus is easy to use and the spikes i bought were at a very affordable price, and they had a lot of other options too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
J. Angel
Site Experience FeedbackAug 23, 2026
Overall it was a good experience. I needed shoes for my daughter and goggle searched what I was looking for and it brought me to runners plus to the nicest shoes in the right size.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Joy
Site Experience FeedbackAug 23, 2026
Website online ordering was great. Easy to find what I was looking for. I found this site from a google search for the Hokas I was looking for in a specific color.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Wayne
Site Experience FeedbackAug 22, 2026
Grfeat experience. Easy ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
livelaughlove
Site Experience FeedbackAug 22, 2026
It was great I got the spikes i needed at a lower cost than i had thought- a great way to save money on amazing products that are not easily found other places online or in store
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ramjet
Site Experience FeedbackAug 22, 2026
site was user friendly a breeze to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Post-Delivery FeedbackAug 22, 2026
The product was available at a good price. Importantly, delivery was extremely fast (2 days).
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
mister22
Post-Delivery FeedbackAug 22, 2026
Great shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 22, 2026
Excellent experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
RunD3atEarlham
Site Experience FeedbackAug 20, 2026
The only thing I don't like about the website is when you are on a shoe and you have a size selected, it still shows you other shoe colorways that are not in stock in that size. If you could figure out how to fix that, that would be awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bud20
Site Experience FeedbackAug 18, 2026
Easy to navigate and purchase from. Good selection but not much in stock
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Walking4Jesus
Site Experience FeedbackAug 17, 2026
I was looking to see if the shoes i was looking for were available in Men's 9 W black/white. Sometimes they are hard to find. You had them in stock so i purchased them and it was easy to navigate from start to finish.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackson
Post-Delivery FeedbackAug 17, 2026
I am only 17 years old and distance run competitively in high school (X-Country & Track) as a Jr this year. 2028 graduation date. I found you online and happy with the purchase. Used my own work money to pay so I was looking for a good price. Happy with fast shipping as well. I wish you had the Nike aero swift 1/2 tights in black. If so I’d buy them today. Thanks Jackson Lukacs Lampeter-Strasburg (PA) High School
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kmel
Post-Delivery FeedbackAug 16, 2026
Found the product I needed at a favorable price point. The transaction was smooth and delivery was on time with the promised product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Farmer Scott
Post-Delivery FeedbackAug 16, 2026
I was very impressed with the overall experience dealing with Runners Plus. Great pricing and free shipping. Have already recommended to my Daughter in law.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Janet
Post-Delivery FeedbackAug 16, 2026
Highly appreciate the fast, FREE shipping and loved updates on package via UPS tracking!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hoka fan
Post-Delivery FeedbackAug 16, 2026
I was looking for a specific Hoka model in a specific color in a smaller size on sale, and found Runners Plus by luck. I ordered a pair for myself and a pair for my partner, he has happily worn his first pair of Hokas, and we are thrilled with this purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 15, 2026
Good value, on time delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10