Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 1 - 20 of 1,168

JD the shoe guy

Site Experience Feedback

Nov 09, 2024

Found it through google. Good prices, quick easy checkout process.


Post-Delivery Feedback

Nov 22, 2024

I googled brooks shoes and found this website, easy to navigate, easy checkout process and they were at my house in days.

Flo

Site Experience Feedback

Nov 06, 2024

best online price for shoes I wanted


Post-Delivery Feedback

Nov 16, 2024

Love these Hokas

Steve 101

Post-Delivery Feedback

Nov 14, 2024

Looking for Bondi X shoes online and your price was good and you had the right size. Ordering was easy and quick.

Allie

Site Experience Feedback

Oct 29, 2024

I appreciate the ease of finding the exact desired product in my size and selecting a color. A couple aspects of the website are a little bit clunky but overall an easy check out experience.


Post-Delivery Feedback

Nov 08, 2024

I was thrilled to find the Hoka Mach X in my size and a cute color from Runners Plus. They were a great deal because the Mach X2 was recently introduced and Runners Plus offered free shipping which was an extra cherry on top. These have been some of my favorite running shoes over the past year and I can't wait to keep logging miles in them. They're my go to for all races (any distance) and speed work, and occasionally I will use them for long runs or tempos.

Ty

Site Experience Feedback

Nov 07, 2024

Was very easy and swift

AMarie

Site Experience Feedback

Nov 06, 2024

Common sizes are out of stock but plenty of items to choose from.

Online Shopper

Site Experience Feedback

Nov 06, 2024

The website was easy to navigate and included the information I needed. I could not comment on the running shoes as I have not seen them or worn them, and this is my first purchase of this brand. They are a gift for someone who has not worn them yet.

Arge

Site Experience Feedback

Oct 23, 2024

Muy bueno

Jerry

Site Experience Feedback

Nov 05, 2024

Was easy to locate the shoes I was searching for

Online Shopper

Post-Delivery Feedback

Nov 05, 2024

I was able to find the shoes I wanted in the size I needed. Some times, that's everything. I couldn't find them anywhere else.

Rita

Site Experience Feedback

Nov 04, 2024

They made it easy to order online and with the sales and also order online pickup in store

Krys

Site Experience Feedback

Nov 03, 2024

There is nothing much to comment on because this is my very first time purchasing something. I hope that the shipping company puts my package outside my apartment door because if they don't it's possible it can get stolen. Regarding the sneakers, I was very discouraged to see that everything was sold out. It just so happened that the one I wanted was the only one left.

MrX

Site Experience Feedback

Oct 29, 2024

First time purchaser. Paid for expedited shipping so hoping shoes arrive on time.


Post-Delivery Feedback

Nov 03, 2024

Was looking for a specific shoe and found it reasonably priced on Runners Plus site. Ordering was easy. Paid a little extra to get sooner and arrived on tome as promised. Looking forward to doing more business with them.

Online Shopper

Post-Delivery Feedback

Nov 01, 2024

would recommend, sadly wrong size and the correct size not available.

RunnerT

Post-Delivery Feedback

Oct 31, 2024

Pricing and availability are fantastic! Quick shipping and excellent email notifications

TJ

Site Experience Feedback

Oct 24, 2024

Great Experience!


Post-Delivery Feedback

Oct 30, 2024

Great experience. My shoes arrived ahead of schedule!

SuperSus

Site Experience Feedback

Oct 29, 2024

So happy to have found my hiking shoe which is last years model but fits me perfectly.

Jrunner

Site Experience Feedback

Oct 29, 2024

Quick and easy

no

Site Experience Feedback

Oct 27, 2024

easy way to search what i wanted.

CJ

Site Experience Feedback

Oct 27, 2024

Easy to find the shoes I was looking for.