Runners Plus Reviews - 1,168 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 1 - 20 of 1,168
JD the shoe guy
Site Experience Feedback
Nov 09, 2024
Found it through google. Good prices, quick easy checkout process.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JD the shoe guy
Post-Delivery Feedback
Nov 22, 2024
I googled brooks shoes and found this website, easy to navigate, easy checkout process and they were at my house in days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Flo
Site Experience Feedback
Nov 06, 2024
best online price for shoes I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Flo
Post-Delivery Feedback
Nov 16, 2024
Love these Hokas
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Steve 101
Post-Delivery Feedback
Nov 14, 2024
Looking for Bondi X shoes online and your price was good and you had the right size. Ordering was easy and quick.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Allie
Site Experience Feedback
Oct 29, 2024
I appreciate the ease of finding the exact desired product in my size and selecting a color. A couple aspects of the website are a little bit clunky but overall an easy check out experience.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Allie
Post-Delivery Feedback
Nov 08, 2024
I was thrilled to find the Hoka Mach X in my size and a cute color from Runners Plus. They were a great deal because the Mach X2 was recently introduced and Runners Plus offered free shipping which was an extra cherry on top. These have been some of my favorite running shoes over the past year and I can't wait to keep logging miles in them. They're my go to for all races (any distance) and speed work, and occasionally I will use them for long runs or tempos.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ty
Site Experience Feedback
Nov 07, 2024
Was very easy and swift
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
AMarie
Site Experience Feedback
Nov 06, 2024
Common sizes are out of stock but plenty of items to choose from.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 06, 2024
The website was easy to navigate and included the information I needed. I could not comment on the running shoes as I have not seen them or worn them, and this is my first purchase of this brand. They are a gift for someone who has not worn them yet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Arge
Site Experience Feedback
Oct 23, 2024
Muy bueno
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jerry
Site Experience Feedback
Nov 05, 2024
Was easy to locate the shoes I was searching for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 05, 2024
I was able to find the shoes I wanted in the size I needed. Some times, that's everything. I couldn't find them anywhere else.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rita
Site Experience Feedback
Nov 04, 2024
They made it easy to order online and with the sales and also order online pickup in store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Krys
Site Experience Feedback
Nov 03, 2024
There is nothing much to comment on because this is my very first time purchasing something. I hope that the shipping company puts my package outside my apartment door because if they don't it's possible it can get stolen. Regarding the sneakers, I was very discouraged to see that everything was sold out. It just so happened that the one I wanted was the only one left.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
MrX
Site Experience Feedback
Oct 29, 2024
First time purchaser. Paid for expedited shipping so hoping shoes arrive on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MrX
Post-Delivery Feedback
Nov 03, 2024
Was looking for a specific shoe and found it reasonably priced on Runners Plus site. Ordering was easy. Paid a little extra to get sooner and arrived on tome as promised. Looking forward to doing more business with them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 01, 2024
would recommend, sadly wrong size and the correct size not available.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RunnerT
Post-Delivery Feedback
Oct 31, 2024
Pricing and availability are fantastic! Quick shipping and excellent email notifications
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TJ
Site Experience Feedback
Oct 24, 2024
Great Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJ
Post-Delivery Feedback
Oct 30, 2024
Great experience. My shoes arrived ahead of schedule!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SuperSus
Site Experience Feedback
Oct 29, 2024
So happy to have found my hiking shoe which is last years model but fits me perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jrunner
Site Experience Feedback
Oct 29, 2024
Quick and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
no
Site Experience Feedback
Oct 27, 2024
easy way to search what i wanted.
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
CJ
Site Experience Feedback
Oct 27, 2024
Easy to find the shoes I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »