Runners Plus Customer Reviews
Runners Plus holds a 9.7/10 overall rating and 318 verified post-delivery reviews on Bizrate.
Runners Plus Rating
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
10out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 96% |
 Neutral | 3% | 1% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 88% |
Neutral | 8% | 13% |
Negative | 0% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Runners Plus
Showing 1 - 50 of 431
Anonymous
Site Experience FeedbackSep 1, 2026
Seamless searching and ordering process, everything is laid out in an easily understandable manner
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wayne
Post-Delivery FeedbackAug 31, 2026
Liked the Brooks Ghost Max 3 so much, I ordered a pair from Runners Plus for my brother..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bridie
Post-Delivery FeedbackAug 30, 2026
I had a very positive experience. I was connected to the site when I put in the brand name I was looking for.. there was a good selection of styles and sizes at a very reasonable price. Shipping was free which was a very nice surprise. I love my nrew Hokas!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tito
Post-Delivery FeedbackAug 29, 2026
I was hoping to buy another pair of size 12 Hoka at the 116 price , but you’re sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joy
Post-Delivery FeedbackAug 29, 2026
Super fast shipping. I was happy to find the exact size and color I was looking for. Site was easy to navigate. I would recommend Runners Plus to anyone looking for a large selection of items at great prices!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jerry
Post-Delivery FeedbackAug 29, 2026
Good price and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 29, 2026
Great first order experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SM
Post-Delivery FeedbackAug 27, 2026
I was super impressed with availability of the shoes I had chosen in loads of sizes. Not Only that my order was received unbelievably quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ron
Site Experience FeedbackAug 25, 2026
Fantstic website and easy to order product. Pricing and shipping costs were clearly explained. Great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocky
Site Experience FeedbackAug 24, 2026
Lightning speed
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Amelia
Site Experience FeedbackAug 24, 2026
I’m very pleased
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ChiefGuru
Post-Delivery FeedbackAug 24, 2026
The online ordering process was quick and easy to do, however the delivery date that was given was more than a week off from when the order was made. So don't trust the delivery date given when you make the order and wait until you receive an email stating that the order has been sent which you will receive whenever cause Runners Plus doesn't provide that information when you order.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Buddy
Post-Delivery FeedbackAug 23, 2026
You had the shoes I was looking for and in my size. No other sight had what I needed. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
James
Post-Delivery FeedbackAug 23, 2026
Runners plus is easy to use and the spikes i bought were at a very affordable price, and they had a lot of other options too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
J. Angel
Site Experience FeedbackAug 23, 2026
Overall it was a good experience. I needed shoes for my daughter and goggle searched what I was looking for and it brought me to runners plus to the nicest shoes in the right size.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Joy
Site Experience FeedbackAug 23, 2026
Website online ordering was great. Easy to find what I was looking for. I found this site from a google search for the Hokas I was looking for in a specific color.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Wayne
Site Experience FeedbackAug 22, 2026
Grfeat experience. Easy ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
livelaughlove
Site Experience FeedbackAug 22, 2026
It was great I got the spikes i needed at a lower cost than i had thought- a great way to save money on amazing products that are not easily found other places online or in store
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ramjet
Site Experience FeedbackAug 22, 2026
site was user friendly a breeze to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Post-Delivery FeedbackAug 22, 2026
The product was available at a good price. Importantly, delivery was extremely fast (2 days).
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
mister22
Post-Delivery FeedbackAug 22, 2026
Great shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 22, 2026
Excellent experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
RunD3atEarlham
Site Experience FeedbackAug 20, 2026
The only thing I don't like about the website is when you are on a shoe and you have a size selected, it still shows you other shoe colorways that are not in stock in that size. If you could figure out how to fix that, that would be awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bud20
Site Experience FeedbackAug 18, 2026
Easy to navigate and purchase from. Good selection but not much in stock
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Walking4Jesus
Site Experience FeedbackAug 17, 2026
I was looking to see if the shoes i was looking for were available in Men's 9 W black/white. Sometimes they are hard to find. You had them in stock so i purchased them and it was easy to navigate from start to finish.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackson
Post-Delivery FeedbackAug 17, 2026
I am only 17 years old and distance run competitively in high school (X-Country & Track) as a Jr this year. 2028 graduation date. I found you online and happy with the purchase. Used my own work money to pay so I was looking for a good price. Happy with fast shipping as well. I wish you had the Nike aero swift 1/2 tights in black. If so I’d buy them today. Thanks Jackson Lukacs Lampeter-Strasburg (PA) High School
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kmel
Post-Delivery FeedbackAug 16, 2026
Found the product I needed at a favorable price point. The transaction was smooth and delivery was on time with the promised product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Farmer Scott
Post-Delivery FeedbackAug 16, 2026
I was very impressed with the overall experience dealing with Runners Plus. Great pricing and free shipping. Have already recommended to my Daughter in law.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Janet
Post-Delivery FeedbackAug 16, 2026
Highly appreciate the fast, FREE shipping and loved updates on package via UPS tracking!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hoka fan
Post-Delivery FeedbackAug 16, 2026
I was looking for a specific Hoka model in a specific color in a smaller size on sale, and found Runners Plus by luck. I ordered a pair for myself and a pair for my partner, he has happily worn his first pair of Hokas, and we are thrilled with this purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 15, 2026
Good value, on time delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Shooter
Post-Delivery FeedbackAug 14, 2026
Easy transaction ……….product way below my expectations
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 13, 2026
Very good experience. Very friendly website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Post-Delivery FeedbackAug 13, 2026
I was very worried at first but everything worked out perfect! I love the shoes and highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ann
Site Experience FeedbackAug 13, 2026
I like the site and you are the only online merchant which had the shoe I wanted!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackAug 12, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Post-Delivery FeedbackAug 11, 2026
Great prices easy website to look around on time service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Jim
Post-Delivery FeedbackAug 10, 2026
Finding product and filters made it easy to locate what I was looking for. Easy ordering and payment system. Product arrived as scheduled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
KT
Site Experience FeedbackAug 9, 2026
Very easy to checkout etc
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
shelowyoung
Post-Delivery FeedbackAug 9, 2026
Had no problem ordering shoes and paying for them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Idontrun
Post-Delivery FeedbackAug 9, 2026
I was really satisfied with all aspects of my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mo
Post-Delivery FeedbackAug 8, 2026
Had product i needed at a better price than I could find with other merchants. Arrived quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ann
Post-Delivery FeedbackAug 6, 2026
I did tell a friend , I will be ordering again absolutely….. I live in the USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Farmer Scott
Site Experience FeedbackAug 6, 2026
Excellent website. Great pricing and free shipping. First time to buy from this company but checked them out on the internet and the reviews were excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chloe
Site Experience FeedbackAug 6, 2026
I had a pleasant experience and got the new shoes I had been wanting!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Great price, fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jon
Site Experience FeedbackAug 4, 2026
It was difficult to know if I had actually made the purchase or paid for it. I just hope I didn't place the order twice!
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Jim
Site Experience FeedbackAug 3, 2026
Website is easy to use. Filter mechanism is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BB7
Post-Delivery FeedbackAug 3, 2026
It was easy to order, they have lots of available shoes, ordering was easy, quick delivery, and I love the product's look and fit.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8