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Runners Plus Customer Reviews

Runners Plus holds a 9.6/10 overall rating and 312 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Jul 31, 2026
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

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Post-Delivery Feedback - 312 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

93%95%
Neutral rating icon

Neutral

4%4%
Negative rating icon

Negative

3%1%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

9.2 out of 10

Site Experience Feedback - 96 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%96%
Neutral rating icon

Neutral

9%4%
Negative rating icon

Negative

0%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.8 out of 10

Recent Reviews for Runners Plus

Showing 1 - 50 of 408

  • Online Shopper

    Site Experience Feedback

    Jul 29, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smiley

    Post-Delivery Feedback

    Jul 29, 2026

    I like the online service and the availability you had for my daughter size . She’s very tall for her age and she’s stout so she needed that XL

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • wuziao

    Post-Delivery Feedback

    Jul 29, 2026

    Iwill recommend

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    Jul 29, 2026

    I was looking for a pair of running shoes made by HOKA and located them on Runners Plus. The cost was in line with my expectations and they had my size. Delivered as expected, even arrived a day early in good condition. Thought to myself, I should look at their website going forward with this kind of selection and pricing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • AZJeepin

    Site Experience Feedback

    Jul 28, 2026

    easy to find exact item, size and width I was looking for - and clarity for free shipping locked the deal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Miles

    Post-Delivery Feedback

    Jul 27, 2026

    Good prices, good selection, confident purchasing and fully transparent and updated delivery time frame. Extremely satisfied with this company and will look here firet moving forward.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Steff F

    Post-Delivery Feedback

    Jul 26, 2026

    Package was late but I was refunded the shipping cost that I paid for. Customer service was great and I even referred a friend and they also made and order !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Nike-visor

    Post-Delivery Feedback

    Jul 26, 2026

    Nike visors arrived and exactly as described.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MiMi

    Post-Delivery Feedback

    Jul 23, 2026

    ordered the Hoka Clifton 10 from Runner’s Plus.. every other online chain store did not have them available for shipping in the US. My first pair of Hoka’s and I am in love! Will return for another purchase. Thanks for making this experience easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Karen

    Post-Delivery Feedback

    Jul 23, 2026

    My Hoka shoes were perfect. They were delivered in a timely manner, and the price was right. I loved that I was dealing with a small business and will continue to look for shoes at Runners Plus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • MtWisty

    Post-Delivery Feedback

    Jul 21, 2026

    I had been searching for a good pair of Hokas that riptide break the bank. I needed a fairly large size but also wide width, and to add on I didn't want them to be ugly. Checked all the boxes. I will definitely be checking their website out for me next pair.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Flip

    Post-Delivery Feedback

    Jul 18, 2026

    Great price on top brand

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • SuzieQ

    Post-Delivery Feedback

    Jul 18, 2026

    Ordered wrong width and it was corrected immediately. Told my physical therapist about how easy it was and recommended Runners 🏃‍♂️ Plus because she is a runner.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Vinn

    Post-Delivery Feedback

    Jul 18, 2026

    Fair price and available options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tania

    Post-Delivery Feedback

    Jul 17, 2026

    I looked up the shoes I wanted and a pair came up at runners plus. It was the exact shoe. Easy purchase, easy shipping and tracking and got my product in a week. I would shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • best new shoe

    Post-Delivery Feedback

    Jul 16, 2026

    I love the shoe I ordered it was hard trying to find the right size because of the way the size chart is set up and I had to return the first pair but I had to pay for shipping is the only issue I had so make sure you order correctly the first time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 16, 2026

    Great experience overall!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jul 16, 2026

    simple and straight forward, no surprised or distractions.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 15, 2026

    Shoes are for my wife.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Steffy Lala

    Site Experience Feedback

    Jul 14, 2026

    Great experience!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Post-Delivery Feedback

    Jul 14, 2026

    Runners Plus is a great place to my athletic shoes for any discipline. I purchased 3 walking/running shoes that were a great price! To add to that, they all came on time and were boxed expertly. I really appreciate them and will keep ordering from them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ossawi

    Site Experience Feedback

    Jul 13, 2026

    Primera experiencia de compra, espero me vaya bien

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smoothie

    Site Experience Feedback

    Jul 13, 2026

    Everything was simple and user friendly!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 12, 2026

    Glad to be able to find the product I was looking for. Wasn't able to find it locally.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Running Man 9

    Site Experience Feedback

    Jul 11, 2026

    Runners Plus is the best in the 937

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 11, 2026

    I’d strongly recommend Runners Plus to anyone looking to purchase a pair of sneakers! Very costumer friendly and seamless transactions! Quick service too!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jimmy

    Post-Delivery Feedback

    Jul 11, 2026

    I was very happy that Runners Plus had the Puma spikes available that no one else had.They arrived earlier than expected which was a nice surprise.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cukasha

    Site Experience Feedback

    Jul 11, 2026

    great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sandy

    Post-Delivery Feedback

    Jul 9, 2026

    My local store did not have the the running shoe model I wanted, so I looked on line. I checked your site and found what I was looking for and placed an order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sara

    Post-Delivery Feedback

    Jul 9, 2026

    Found a specific pair of Goodr sunglasses I really wanted available in stock here. Fast shipping too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cher

    Post-Delivery Feedback

    Jul 9, 2026

    Runners Plus has a great selection at reasonable prices. Delivery was on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 9, 2026

    I like that I didn’t have to pay shipping and taxes

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 8, 2026

    great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Post-Delivery Feedback

    Jul 6, 2026

    Great comfortable shoes for long distance walking

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 6, 2026

    Was able to fin dmy shoes at the best price with free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Butch

    Post-Delivery Feedback

    Jul 5, 2026

    Great price and receive product extremely fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jul 5, 2026

    I purchased HOKA shoes for my upcoming 2026 San Francisco Marathon. This was my first purchase from Runners Plus and the online purchase was effortless, shipping on time. Great shoes and I'll be back. Keep up the great work.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ann

    Site Experience Feedback

    Jul 3, 2026

    The website was easy to use and product descriptions were detailed and understandable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Madilyn

    Site Experience Feedback

    Jul 3, 2026

    Fast and efficient. Love that there is no ‘membership’.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AllenRey

    Site Experience Feedback

    Jul 2, 2026

    I bought new track spikes it was all super easy and smooth to buy and understand overall super duper awesome no bad experiences besides the shoes I wanted were sold out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jojo

    Post-Delivery Feedback

    Jul 2, 2026

    Na

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Sue

    Post-Delivery Feedback

    Jul 2, 2026

    Searched on line for this shoe and found runners plus. Glad I did find a reputable company and will order from you again.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Only use my first name

    Post-Delivery Feedback

    Jun 30, 2026

    My order was delivered sooner than expected. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Happy Dad

    Site Experience Feedback

    Jun 29, 2026

    It was easy to shop and order.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • B.

    Post-Delivery Feedback

    Jun 28, 2026

    I needed hoka clifton 9 or 10s and found them at runners plus and vas very satisfied with cost Been a runner walker for 50 years and belong to runners qorld

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 27, 2026

    The box was labeled correctly for the shoes I ordered, but the shoes were the wrong color, the wrong size and the wrong width.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • jojo

    Site Experience Feedback

    Jun 27, 2026

    very easy and quick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • XC Mom

    Post-Delivery Feedback

    Jun 27, 2026

    My son is running cross country and the coach gave us a specific link to a different online retailer and the size and color I needed were out of stock and back ordered. Runners plus had what we needed in stock and delivered quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jillybean

    Post-Delivery Feedback

    Jun 26, 2026

    Fast shipping for free! Item was exactly what I wanted and it was a wonderful experience! Will purchase from Runners Plus again!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Zhi

    Post-Delivery Feedback

    Jun 26, 2026

    I was really impressed with how many colors and sizes Runners Plus had in stock for my favorite shoe, and that they were meeting the sale price advertised at other retailers. Shipping was free and SO fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
Runners Plus Customer Reviews | Verified Customer Reviews at Bizrate Surveys