Runners Plus Reviews - 290 Post-Delivery Reviews - 9.6/10
Runners Plus Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 99% |
 Neutral | 3% | 1% |
 Negative | 3% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 77% |
Neutral | 14% | 23% |
Negative | 5% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Runners Plus
Showing 1 - 50 of 378
smacko
Site Experience FeedbackJun 13, 2026
Great selection and price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yungkeer
Post-Delivery FeedbackJun 10, 2026
They hellla goood bruhhhhh
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 9, 2026
Thank you for your support of DTC and the Dayton running community. I would not look anywhere else for running gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 9, 2026
Still waiting for my refund
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Milo
Post-Delivery FeedbackJun 9, 2026
I havent ran in them yet but it looks like according to Pumas deal or contract with Runner Plus, they do seel the same exact shoe with no different material unlike Amazon where they are a third party and get to change out the materials to save money. But they look beautifual and brand new i cant wait to use them at Track Nationals in Nc. I also tried bending the shoe and it didnt really bend at all so i know they have the carbon fiber plate in them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Marty
Site Experience FeedbackJun 8, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 8, 2026
Very good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
andy
Post-Delivery FeedbackJun 5, 2026
met the promised delivery time and great selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
SusieQ
Post-Delivery FeedbackJun 4, 2026
My order arrived on time and packaged appropriately. I had order these shoes from another company originally and they sent me the wrong color and minimal packaging. They were horrible!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Alva
Post-Delivery FeedbackJun 4, 2026
I had never heard of runners plus, but was looking for a particular shoe and they had it, it was on sale with free shipping. I ordered, got tracking info, shipping was fast, shoes were were new and in perfect condition. I. Highly satisfied and would buy from them again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jessie
Post-Delivery FeedbackJun 3, 2026
The price of these Hokas was better than other competitors and there were multiple color options to choose from. Delivery was very fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 3, 2026
Love regularly ordering my Hokas! Fast delivery with no fee, love Runners Plus!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Champ
Post-Delivery FeedbackJun 3, 2026
Runners Plus was a breeze to do business with. They use Shop payment among others, so the buying process was great. I purchased 2x from Runners Plus with a total of 3 items. I had to return one item and the return process was simply and convenient other than having to pay for return shipping- but I was happy that the return option was available. Overall, the prices and service were competitive in this market and I highly recommend Runners Plus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 2, 2026
its been great experience so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jasmine
Site Experience FeedbackMay 31, 2026
I have no idea when the package will arrive
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rob
Site Experience FeedbackMay 31, 2026
I like the site. They had to product I was looking for when sold out at most other suppliers. The shopping experience has been great each time I have came here. I would like for there to be a veteran and first responder discount. That is my only gripe.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 31, 2026
Shoes were too small. I could tell from the packaging that they were too small for somebody else. They should not have been recycled. Probably size was misnamed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bobbymac
Post-Delivery FeedbackMay 29, 2026
effecient and had item no one else did
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
John
Post-Delivery FeedbackMay 27, 2026
We had been looking for the Nike Maxfly 2 for 14 days with no luck which included Nike Dick’s Sporting Goods and Amazon. No one had the spikes or the size that we were looking for. As I checked every single day online runners plus popped up on my feed and they had exactly what we were looking for. I made a quick call to confirm that the size was available and the customer service representative I spoke to was excellent and very knowledgeable what I was looking for. I felt extremely confident ordering these spikes that they would in time for my son’s regional meet. By the way… my son PR in one event and qualified for states in all four events. I’m sure we will be back to runners plus for further purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Efren
Post-Delivery FeedbackMay 24, 2026
My first time with Runners Plus and I was very impressed by the overall experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Josh
Site Experience FeedbackMay 23, 2026
I thought it was a good experience largely because many of the shoes I wanted were in stock and easily purchasable.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
big a
Site Experience FeedbackMay 22, 2026
good experience and fast and easy shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 22, 2026
Easy to order, fast shipping, good prices.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
americo
Site Experience FeedbackMay 21, 2026
Customer representative was extremely knowledgeable and made me feel conferrable about a very important purchase very professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 20, 2026
Purchased shoes that were not available at most other places where I looked. Arrived on Tim.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackMay 19, 2026
it was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LT03
Post-Delivery FeedbackMay 18, 2026
I am so happy you had the Hoka Mach 6 available. I was having a hard time finding them locally in Tampa Bay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Casten
Site Experience FeedbackMay 17, 2026
Found sizes I was looking for that I couldn't find elsewhere!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Diana
Post-Delivery FeedbackMay 17, 2026
Found a colorway of the Hoka Mach 6 that had been sold out at major retailers. I love them, and they seem authentic. Would shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Chris
Post-Delivery FeedbackMay 16, 2026
Fast delivery, good product
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dee
Post-Delivery FeedbackMay 16, 2026
I ordered the wrong size. Plan to replace.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Happy Golfer
Site Experience FeedbackMay 15, 2026
Easy to order……no snafu’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 15, 2026
Fast shipping and lowest price I found. Love the selection for wide sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Geo
Post-Delivery FeedbackMay 14, 2026
⭐⭐⭐⭐⭐ "Just received my Hoka running shoes from Runners Plus and I’m beyond impressed. Not only was the ordering process seamless, but these are hands down the most comfortable shoes I have ever worn. It feels like walking on clouds! Highly recommend both the shoes and this site."
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 14, 2026
They have great selection of spikes at competitive prices. The shipping was quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Schatzi
Post-Delivery FeedbackMay 14, 2026
My son needed shoes for track. Even though the shoes are expensive, they shipped super fast and arrived within 3 days which was a huge help. It literally saved an important meet without me spending a bunch of extra money on shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Anna
Site Experience FeedbackMay 13, 2026
Im very excited!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannie
Post-Delivery FeedbackMay 12, 2026
Fast delivery. Great shoes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Juan the poolboy
Post-Delivery FeedbackMay 11, 2026
Super fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 11, 2026
Love Runners Plus, great selection & quick prompt delivery! Also appreciate the free delivery!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Efrem
Site Experience FeedbackMay 11, 2026
This is my first time with Runners Plus. The online shopping experience was smooth and seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JKB
Post-Delivery FeedbackMay 11, 2026
Runners Plus is an excellent place for online shopping. The entire transaction was top notch. I would highly recommend Runners Plus and will not hesitate to do business with them again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karen
Post-Delivery FeedbackMay 10, 2026
I requested a refund on your website and provided my tracking number but I haven’t received an answer back yet.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackMay 10, 2026
Good experience with merchant. Will definitely order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 10, 2026
Order arrived surprisingly quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tall guy
Site Experience FeedbackMay 9, 2026
Easy to use web page. I have a larger than normal foot size but found several options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nomad
Post-Delivery FeedbackMay 8, 2026
I am happy with Runners Plus, kind of skeptical at first and wonder whether it’s legitimate website! Since I have not heard of this website before but this Runners plus has Hoka shoes and size that I want. So I was taking a risk to order it, glad it’s good company and deliver the product on time! Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 8, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nik
Post-Delivery FeedbackMay 8, 2026
Very good company but unfortunately I have to return the shoes. I wanted a different size but they are out of stock. But I will definitely shop with them again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Agnes
Post-Delivery FeedbackMay 8, 2026
It’s a great experience and even greater price. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A