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Runners Plus Reviews - 291 Post-Delivery Reviews - 9.6/10

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Certified
Most Current Certification:
Jun 16, 2026
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

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Post-Delivery Feedback - 291 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%99%
Neutral rating icon

Neutral

3%1%
Negative rating icon

Negative

3%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

9 out of 10

Site Experience Feedback - 88 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%79%
Neutral rating icon

Neutral

14%21%
Negative rating icon

Negative

5%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

Recent Reviews for Runners Plus

Showing 1 - 50 of 379

  • smacko

    Site Experience Feedback

    Jun 13, 2026

    Great selection and price!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • yungkeer

    Post-Delivery Feedback

    Jun 10, 2026

    They hellla goood bruhhhhh

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    Thank you for your support of DTC and the Dayton running community. I would not look anywhere else for running gear.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    Still waiting for my refund

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Milo

    Post-Delivery Feedback

    Jun 9, 2026

    I havent ran in them yet but it looks like according to Pumas deal or contract with Runner Plus, they do seel the same exact shoe with no different material unlike Amazon where they are a third party and get to change out the materials to save money. But they look beautifual and brand new i cant wait to use them at Track Nationals in Nc. I also tried bending the shoe and it didnt really bend at all so i know they have the carbon fiber plate in them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Marty

    Site Experience Feedback

    Jun 8, 2026

    good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    Very good.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • andy

    Post-Delivery Feedback

    Jun 5, 2026

    met the promised delivery time and great selection of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • SusieQ

    Post-Delivery Feedback

    Jun 4, 2026

    My order arrived on time and packaged appropriately. I had order these shoes from another company originally and they sent me the wrong color and minimal packaging. They were horrible!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Alva

    Post-Delivery Feedback

    Jun 4, 2026

    I had never heard of runners plus, but was looking for a particular shoe and they had it, it was on sale with free shipping. I ordered, got tracking info, shipping was fast, shoes were were new and in perfect condition. I. Highly satisfied and would buy from them again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jessie

    Post-Delivery Feedback

    Jun 3, 2026

    The price of these Hokas was better than other competitors and there were multiple color options to choose from. Delivery was very fast!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 3, 2026

    Love regularly ordering my Hokas! Fast delivery with no fee, love Runners Plus!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Champ

    Post-Delivery Feedback

    Jun 3, 2026

    Runners Plus was a breeze to do business with. They use Shop payment among others, so the buying process was great. I purchased 2x from Runners Plus with a total of 3 items. I had to return one item and the return process was simply and convenient other than having to pay for return shipping- but I was happy that the return option was available. Overall, the prices and service were competitive in this market and I highly recommend Runners Plus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 2, 2026

    its been great experience so far.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jasmine

    Site Experience Feedback

    May 31, 2026

    I have no idea when the package will arrive

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rob

    Site Experience Feedback

    May 31, 2026

    I like the site. They had to product I was looking for when sold out at most other suppliers. The shopping experience has been great each time I have came here. I would like for there to be a veteran and first responder discount. That is my only gripe.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 31, 2026

    Shoes were too small. I could tell from the packaging that they were too small for somebody else. They should not have been recycled. Probably size was misnamed.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bobbymac

    Post-Delivery Feedback

    May 29, 2026

    effecient and had item no one else did

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • John

    Post-Delivery Feedback

    May 27, 2026

    We had been looking for the Nike Maxfly 2 for 14 days with no luck which included Nike Dick’s Sporting Goods and Amazon. No one had the spikes or the size that we were looking for. As I checked every single day online runners plus popped up on my feed and they had exactly what we were looking for. I made a quick call to confirm that the size was available and the customer service representative I spoke to was excellent and very knowledgeable what I was looking for. I felt extremely confident ordering these spikes that they would in time for my son’s regional meet. By the way… my son PR in one event and qualified for states in all four events. I’m sure we will be back to runners plus for further purchases

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Efren

    Post-Delivery Feedback

    May 24, 2026

    My first time with Runners Plus and I was very impressed by the overall experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Josh

    Site Experience Feedback

    May 23, 2026

    I thought it was a good experience largely because many of the shoes I wanted were in stock and easily purchasable.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • big a

    Site Experience Feedback

    May 22, 2026

    good experience and fast and easy shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 22, 2026

    Easy to order, fast shipping, good prices.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • americo

    Site Experience Feedback

    May 21, 2026

    Customer representative was extremely knowledgeable and made me feel conferrable about a very important purchase very professional.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 20, 2026

    Purchased shoes that were not available at most other places where I looked. Arrived on Tim.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 19, 2026

    it was excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LT03

    Post-Delivery Feedback

    May 18, 2026

    I am so happy you had the Hoka Mach 6 available. I was having a hard time finding them locally in Tampa Bay.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Casten

    Site Experience Feedback

    May 17, 2026

    Found sizes I was looking for that I couldn't find elsewhere!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Diana

    Post-Delivery Feedback

    May 17, 2026

    Found a colorway of the Hoka Mach 6 that had been sold out at major retailers. I love them, and they seem authentic. Would shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    May 16, 2026

    Fast delivery, good product

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dee

    Post-Delivery Feedback

    May 16, 2026

    I ordered the wrong size. Plan to replace.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Happy Golfer

    Site Experience Feedback

    May 15, 2026

    Easy to order……no snafu’s

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 15, 2026

    Fast shipping and lowest price I found. Love the selection for wide sizes.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Geo

    Post-Delivery Feedback

    May 14, 2026

    ⭐⭐⭐⭐⭐ "Just received my Hoka running shoes from Runners Plus and I’m beyond impressed. Not only was the ordering process seamless, but these are hands down the most comfortable shoes I have ever worn. It feels like walking on clouds! Highly recommend both the shoes and this site."

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 14, 2026

    They have great selection of spikes at competitive prices. The shipping was quick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Schatzi

    Post-Delivery Feedback

    May 14, 2026

    My son needed shoes for track. Even though the shoes are expensive, they shipped super fast and arrived within 3 days which was a huge help. It literally saved an important meet without me spending a bunch of extra money on shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Anna

    Site Experience Feedback

    May 13, 2026

    Im very excited!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jeannie

    Post-Delivery Feedback

    May 12, 2026

    Fast delivery. Great shoes!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Juan the poolboy

    Post-Delivery Feedback

    May 11, 2026

    Super fast shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 11, 2026

    Love Runners Plus, great selection & quick prompt delivery! Also appreciate the free delivery!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Efrem

    Site Experience Feedback

    May 11, 2026

    This is my first time with Runners Plus. The online shopping experience was smooth and seamless.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JKB

    Post-Delivery Feedback

    May 11, 2026

    Runners Plus is an excellent place for online shopping. The entire transaction was top notch. I would highly recommend Runners Plus and will not hesitate to do business with them again in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Karen

    Post-Delivery Feedback

    May 10, 2026

    I requested a refund on your website and provided my tracking number but I haven’t received an answer back yet.

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 10, 2026

    Good experience with merchant. Will definitely order again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 10, 2026

    Order arrived surprisingly quickly!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tall guy

    Site Experience Feedback

    May 9, 2026

    Easy to use web page. I have a larger than normal foot size but found several options.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nomad

    Post-Delivery Feedback

    May 8, 2026

    I am happy with Runners Plus, kind of skeptical at first and wonder whether it’s legitimate website! Since I have not heard of this website before but this Runners plus has Hoka shoes and size that I want. So I was taking a risk to order it, glad it’s good company and deliver the product on time! Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 8, 2026

    N/a

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nik

    Post-Delivery Feedback

    May 8, 2026

    Very good company but unfortunately I have to return the shoes. I wanted a different size but they are out of stock. But I will definitely shop with them again.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Agnes

    Post-Delivery Feedback

    May 8, 2026

    It’s a great experience and even greater price. Highly recommend!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »